Hotels in Big Stone Gap

"Clean room staff "

"All of the modern conveniences wrapped up in fantastic Inn. The staff was friendly and quick with a recommendation or to fulfill any need we had. Its central location makes it easy to access many of the areas activities. If you’re ever traveling through the area, this should be you first choice for a nights stay!"

"Lovely staff, cute and clean, great restaurant with good service! Loved the outdoor area! We will be back, this is a great hotel!"

"Room was very clean, staff was very nice and you had a lot of places to park. Everything was great "

"Bueno "

"This was my first time staying at Best Western of Wise, VA. The staff members I met were very nice. My room was comfortable, clean, well lit with a large window wall and easily adjustable blinds. Air conditioning kept the room at a pleasant temperature. The breakfast area offered a variety of hot foods (scrambled eggs, sausage gravy and biscuits, pancake making machine), and cold foods (cereal, yogurt, bread and bagels). My only complaint was that the pool was out of service (under reconstruction until January 2026). Also on Sunday, I had left a note for housekeeping for restock of coffee, hot cups, toilet paper. It was obvious that my room had no services that day. "

"There wasn't anything about this property that we did not like. Cindy, was very helpful when we called ahead and told her we were going to be late arriving. She made the check in process very easy and pleasant. The dining area was always kept clean and the food was hot, tasty, and available. The breakfast was always well stocked. I am a coffee drinker and there was always good hot coffee available! We will certainly stay here again."

"Nice"

"When we checked into our room there was no toilet paper….soap…or shampoo…….no wash cloths"