Hotels in Suwanee

"My husband and I had a fantastic time at The Westin Buckhead last week! We had a wonderful stay, even though we did encounter a little hiccup. We really value excellent customer service and how things are managed. The front desk manager, Taneidrea, went the extra mile to make sure we had a truly amazing experience after taking care of the issue. Another manager, Aronta, even reached out to me during my stay to check in, which I really appreciated. And I just wanted to mention Keon, who works at the front desk. He was so friendly and personable, and I really enjoyed chatting with him. It’s always such a nice to meet someone who’s so outgoing and hospitable in customer service. "

"Location, quiet, amenities"

"Great"

"I love this place"

"It was good. "

"Fantastic stay from beginning to end. Professional and courteous staff"

"Very nice "

"The rooms were nice and clean, also very beautiful decor throughout the entire hotel! But the best thing about our stay was the staff! Staff were top tier, from valet, to front desk, the bar as well as housekeeping! "

"The rooms were clean and accessible. I was traveling with my father who is in a wheelchair. Though there were grab bars around the tub and toilet that made it very convenient for him, there is still an assumption that someone in a wheelchair is able to stand, which is not the case for my father. To that end, all of the soaps and shampoos were bolted to the wall at an unreachable height. Also, there was breakfast included in our stay, and all of the counters were at such a height that he could not reach anything and the hotel staff just walked right past him without offering to assist. These are two very small fixable things. If the hotel would put soap out at high level and perhaps offer to assist their disabled clients, the experience would be more welcoming. That being said, we really enjoyed the hotel. It was conveniently located near a lot of lovely restaurants, a pharmacy, and some other shops. The rooms were clean, and the staff was courteous."