On our first night at the Riu Tikida Palace Taghazout hotel, we found two cockroaches in our room. We contacted the front desk, and they sent someone to spray the room with insecticide. The next day, we complained again, and they moved us to a different room.
Shortly after, I began feeling unwell—fever, fatigue, and diarrhea. My wife initially thought it might be heat stroke, but she developed the same symptoms the following day. We had to drive to a pharmacy to buy medication, as none was available at the hotel.
We informed the reception that we believed our illness was caused by the food. They responded by saying that out of 1,200 guests, we were the only ones sick, so it was unlikely that the food was the cause. However, we have no allergies or food intolerances, and since we only ate the hotel’s all-inclusive meals, it seems unlikely that something else caused our illness.
At the end of our trip, we consulted a gastroenterologist.
After a medical check-up, we were diagnosed with gastroenteritis and prescribed antibiotics and probiotics.
For a 2800$ trip, it’s defenitely not worth it. We asked for a compensation and they gave us a 50$ off on the next reservation. What a joke !