I want to give special praise to staff member George. He was incredibly welcoming, polite, and informative. Being bilingual, he helped me and my daughter communicate with ease, which made a real difference to our stay. His warm manner, excellent customer service and interpersonal skills made us feel comfortable straight away especially as this was our first time travelling to Korea.
The overall experience at the hotel has been exceptional. I particularly recommend the in-room dining for lunch it was a highlight. The ambience and décor of L’Escape Hotel are stunning, with a dark, “Interview with the Vampire” French elegance. You can really sense the thought and consideration that has gone into creating an authentic experience for guests it never feels automated or generic.
Having stayed in other five-star hotels in South Korea, I’ve often found the rooms to feel very “cut and paste.” L’Escape Hotel, however, truly transports you into another world. I absolutely loved my stay and will be returning soon. Xxx