Casa Basalto

Hotel with restaurant, near David Ben Gurion Park

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Where to?

Dates

December 2025

2

January 2026

Deluxe Double Room, 2 Queen Beds | Premium bedding, pillowtop beds, in-room safe, individually decorated

Casa Basalto is a vibrant retreat near Galerias Pachuca Mall where you can unwind on the sun-kissed terrace or enjoy Mexican cuisine at Dolina restaurant. Connect with in-room WiFi, visit the coffee shop, and take advantage of coworking spaces - all while enjoying stunning views.

Wonderful

Popular amenities

Bar
Pet friendly
Non-smoking
Air conditioning
24/7 front desk
Laundry facilities

Main amenities (12)

Daily housekeeping
Restaurant and bar/lounge
Breakfast available
Room service
Coffee shop/cafe
24-hour business center
Conference center
Business center
Terrace
24-hour front desk
Air conditioning
Front-desk safe

Feel at home (6)

Private bathroom
Television
Terrace
Daily housekeeping
Laundry facilities
Coffee/tea maker

$72 total

includes taxes & fees

Dec 7 - Dec 8

Room options

Check availability for these dates

Tonight

Dec 2 - Dec 3

Tomorrow

Dec 3 - Dec 4

All rooms

1 bed

2 beds

Showing 3 of 3 rooms

Deluxe Suite, 1 Bedroom, Accessible

Very good

Highlights

Individually decorated

Private indoor hot tub

Air conditioning

Heating

Smart TV

Separate bedroom

Pillowtop bed

Blackout drapes/curtains

40 sq m
1 bedroom
Sleeps 4
1 King Bed and 1 Queen Sofa Bed

Deluxe Double Room, 2 Queen Beds

Wonderful

Highlights

Individually decorated

Air conditioning

Heating

Smart TV

Blackout drapes/curtains

Premium bedding

Pillowtop bed

Hair dryer

24 sq m
Sleeps 2
2 Queen Beds

Deluxe Room, 1 King Bed

Exceptional

Highlights

Individually decorated

Air conditioning

Heating

Smart TV

Blackout drapes/curtains

Premium bedding

Pillowtop bed

Hair dryer

20 sq m
Sleeps 2
1 King Bed

Similar properties

Free breakfast
Airport transfer
Pet friendly
Free parking

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About the neighborhood

Avenida Camino Real de la Plata #206, Col. Zona Plateada, Pachuca, HGO, 42084

What's nearby

David Ben Gurion Park - 2 min walk - 0.2 km
International Soccer Hall of Fame - 2 min walk - 0.2 km
Mundo Futbol Interactive Center - 3 min walk - 0.3 km
Galerias Pachuca Mall - 5 min walk - 0.5 km
Auditorium Gota de Plata - 7 min walk - 0.6 km

Getting around

Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 60 min drive
Benito Juarez International Airport (MEX) - 84 min drive

Restaurants

‪Cake House - ‬5 min walk
‪Singular Cocina de Brasa - ‬4 min walk
‪La Tartine - ‬2 min walk
‪Tabi - ‬4 min walk
‪Capricornio - ‬3 min walk

About this property

Casa Basalto

Casa Basalto is a great choice for a stay in Pachuca. Guests looking for a bite to eat can check out Dolina, which serves Mexican cuisine and is open for breakfast and lunch. A bar/lounge and a terrace are other highlights.

At a glance

Hotel size

- 26 rooms

Arriving/Leaving

- Check-in start time: 3:00 PM; Check-in end time: midnight
- Contactless check-in available
- Express check-out available
- Early check-in subject to availability
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon
- Contactless check-out available
- Late check-out subject to availability

Special check-in instructions

- Front desk staff will greet guests on arrival at the property
- If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
- Information provided by the property may be translated using automated translation tools

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- No cribs (infant beds)

Pets

- Pets allowed (1 total)*
- Service animals welcome
- Restrictions apply*
- Food and water bowls available

Internet

- Free WiFi in public areas
- Free WiFi in rooms

Parking

- Free onsite self parking
- Wheelchair-accessible parking on site
- Onsite parking limited

Other information

- Smoke-free property

Property amenities

Food and drink

Continental breakfast (surcharge) on weekday mornings 8:00 AM–noon
Restaurant
Bar/lounge
Coffee shop
Private dining
Room service (limited hours)

Traveling with children

Children's menu

What to do

Ecotours nearby
Hiking/biking trails nearby
Ziplining nearby

Working away

24-hour business center
Meeting room
Coworking spaces
Conference center

Services

24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Romance packages

Facilities

Safe-deposit box at front desk
Terrace
Television in common areas
Banquet hall

Accessibility

Elevator
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible restaurant
Well-lit path to entrance

Room amenities

Be entertained

40-inch Smart TV
Satellite TV channels

Home comfort

Air conditioning and heating
Coffee/tea maker
Iron/ironing board (on request)

Sleep well

Blackout drapes/curtains
Premium bedding
Pillowtop mattress

What to enjoy

In-room massage
Individually decorated

Freshen up

Private bathroom
Free toiletries
Hair dryer
Towels
Toilet paper

Stay connected

Free WiFi
Free local calls
Electrical adapters/chargers

More

Daily housekeeping
In-room safe

Special features

Dining

Dolina - This restaurant specializes in Mexican cuisine and serves breakfast and lunch. A children's menu is available.

Fees & policies

Optional extras

Continental breakfast is offered for an extra charge of approximately MXN 149 for adults and MXN 149 for children
Early check-in can be arranged for an extra charge of MXN 500 (subject to availability)
Late check-out can be arranged for an extra charge of MXN 500 (subject to availability)

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of MXN 350 per pet, per night

Policies

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

Also known as

Casa Basalto Hotel Pachuca

Casa Basalto Hotel

Casa Basalto Pachuca

Casa Basalto Hotel

Casa Basalto Pachuca

Casa Basalto Hotel Pachuca

Frequently asked questions

Does Casa Basalto offer free cancellation for a full refund?

Yes, Casa Basalto does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Casa Basalto?

Yes, pets are welcome, with a limit of 1 total. There's a charge of MXN 350 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Casa Basalto?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Casa Basalto?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge of MXN 500 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of MXN 500 (subject to availability). Express check-out and contactless check-in and check-out are available.

What is there to do at Casa Basalto and nearby?

Have fun with nearby activities like hiking and ziplining. Additional recreation nearby includes ecotours and hunting.

Are there restaurants at or near Casa Basalto?

Yes, Dolina offers Mexican cuisine.

What's the area around Casa Basalto like?

Casa Basalto is a short 5-minute walk from Galerias Pachuca Mall and 4 minutes' walk from David Ben Gurion Park.

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Casa Basalto Reviews

9.0

Wonderful

9.4

Cleanliness

9.6

Location

9.2

Staff & service

9.4

Eco-friendliness

9.0

Property conditions & facilities

Popular mentions

Restaurant

Room

Location

4/10 Fair

Sep 30, 2025

Great location

Overall the hotel was ok. You could hear talking in the rooms above and next door. Came home one night and the key to turn on the light was not working so had to pack up and change rooms in the dark. Ran out of water on the last day. It was a great location to shopping and restaurants.

Heidi, 3-night trip

10/10 Exceptional

Feb 3, 2025

Excelente

Alan, 2-night trip

10/10 Exceptional

Jan 16, 2024

Excellent services, staff everyone

Sara, 3-night trip

10/10 Exceptional

Jul 22, 2025

.

Carlos, 3-night trip

4/10 Fair

Nov 25, 2022

The rooms are clean the location is centrally located however the AC unit is controlled by hotel management and not you so if you travel during warm days be aware it will be very uncomfortable warm room.

4/10 Fair

Mar 12, 2024

Property was nice but lots of noise in the room coming from other rooms

Matt, 1-night trip

8/10 Very good

Feb 29, 2024

It's ok

Igne Guimel, 1-night trip

6/10 Good

Aug 21, 2024

Thin walls and doors, if somebody next to you , you will hear conversations and tv; no closet in rooms , only a small cabinet to hang cloths with not enough hangers

francisco, 2-night trip

10/10 Exceptional

Apr 25, 2024

N/A

Gustavo, 1-night trip

6/10 Good

Jun 12, 2023

Rooms have no closet! No removable hangers in a cabinet, difficult to hang cloth and not high enough to keep the cloth hanging correctly. Hotel is a mix of new and very old, they still have entry door locks with keys, very inconvenient; They have “push here” stickers in the draw cabinets and a glass water bottle with peel off sticker of the hotel’s name where you can buy it :( They have a great restaurant attached to the lobby with great food, had breakfast twice and it was good, other than that, hotel, price and are is very good

francisco, 2-night trip

10/10 Exceptional

Nov 17, 2025

La habitación estuvo limpia y ordenada. El personal: botones, recepcionista, encargado del estacionamiento y limpieza todos muy amables y atentos. El restaurante el servicio muy atento, amable y cordial. La comida rica. Todo en general estuvo muy bien. Las camas cómodas.

EVA, 1-night trip

6/10 Good

Sep 2, 2025

El estacionamiento es súper chiquito y los espacios muy reducidos, el desayuno incluido se sirve hasta las 8:00 y es muy muy pobre, almohadas duras, lo mejor es la presión de la regadera.

JOSE ANTONIO, 1-night trip

8/10 Very good

Sep 1, 2025

Atencion buena e intalaciones adecuadas, puntos a mejorar anuncian que tienen Gym y no tiene su gym es una bicicleta fija descompuesta, y la insonorizacion de las habitaciones es mala, se escucha literal todo de las habitaciones contiguas

Armando, 2-night trip

10/10 Exceptional

Aug 4, 2025

Tal vez lo que podría mejorar es el estacionamiento, es muy pequeño y mi auto no pudo descender por la rampa, por lo que tuve que dejarlo afuera para no dañarlo en los primeros días.

Mauricio, 2-night trip

10/10 Exceptional

Jul 12, 2025

Muy buena ubicación y excelente atención

ruben enrique, 1-night trip

6/10 Good

Jul 10, 2025

Toda la noche se escuchó el ruido de los otros departamentos definitivamente no se pudo descansar a gusto

Dr Raúl, 1-night trip

10/10 Exceptional

Jun 2, 2025

Agradable estancia

Sabrina, 1-night trip

10/10 Exceptional

May 6, 2025

Excelente. Siempre es nuestra opción preferida cuando visitamos Pachuca.

ANA CECILIA, 1-night trip

10/10 Exceptional

May 3, 2025

Deberían de abrir el Restaurante en Domingo o terner servicio al cuarto

Guillermo, 1-night trip

8/10 Very good

Apr 27, 2025

El hotel estaba muy limpio y la habitación muy amplia

Gerardo, 1-night trip

10/10 Exceptional

Apr 17, 2025

Excelente Hotel y Restaurante Muy buen servicio y atencion

Guillermo, 1-night trip

6/10 Good

Mar 30, 2025

Quizá tuve mala suerte

Me atrajo mucho esta propiedad porque tenia muy buenas reseñas en la página de Hoteles.com y la página de Internet del hotel prometia mucho. El personal de recepción fue muy amable y es quizá su mejor carta, pero el hotel tiene problemas de diseño y operación graves, por ejemplo, yo nunca pude regular la temperatura del agua en la regadera ya que cuando crees que lo has logrado, al siguiente segundo el agua sale helada o hirviendo y tienes que salirte sel chorrl de inmediato, esto resalta la mala idea de no tener piso antiderrapante en la regadera, tiene cintas antideslizantes, pero claro, hay zonas del piso muy resbalosas. Los canales de TV, pese a tener televisión por cable, pones un canal y pueden pasar hasta 30 segundos con la pantalla en negro antes de que la imagen aparezca. Su estacionamiento es muy reducido y cuesta trabajo maniobrar al interior, el techo es demasiado bajo, asi que al abrir tu cajuela, debes detenerla para que no golpee las tuberias que pasan por el techo. La verdad es que esperaba mucho más y me voy decepcionado del hotel.

Arturo, 1-night trip