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Metcalfe Hotel Ottawa by Gray Collection

4.0 star property
Hotel with restaurant, near Confederation Park

Choose dates to view prices

In the heart of Ottawa, The Metcalfe Hotel offers a warm welcome with Cocotte bistro serving delicious meals. Stay connected with in-room WiFi, relax at the hair salon or library, and enjoy helpful multilingual staff. Previous guests rave about the hotel's dining options and central location.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking available
  • Free WiFi
  • Air conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Fitness center
  • Valet parking
  • Room service
  • 6 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Library
  • Communal living room
  • Front-desk safe

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
The current price is $171
$208 total
includes taxes & fees
May 31 - Jun 1

Why we love this property

Delicious dining options
The hotel restaurant serves full breakfast to kick-start the day. In-room champagne service adds a touch of luxury to any stay.
Sleep like royalty
Doze off in style with hypo-allergenic premium bedding and a pillowtop mattress. Toast to sweet dreams with champagne service and a minibar.

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Room, 1 King Bed (Atrium)

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed (Atrium)

9.2 out of 10
Wonderful
(10 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, minibar

Classic Room, 1 King Bed

9.6 out of 10
Exceptional
(32 reviews)
  • City view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | Premium bedding, down comforters, pillowtop beds, minibar

Classic Room, 1 Queen Bed

9.4 out of 10
Exceptional
(49 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Corner

Premium bedding, down comforters, pillowtop beds, minibar

Suite, Corner

8.0 out of 10
Very good
(1 review)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 2 Bedrooms

  • 79 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Deluxe Room (Queen)

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room (Queen)

9.4 out of 10
Exceptional
(3 reviews)
  • 52 sq m
  • Sleeps 2
  • 1 Twin Murphy Bed

View all photos for Executive Room, 1 Queen Bed

Premium bedding, down comforters, pillowtop beds, minibar

Executive Room, 1 Queen Bed

9.8 out of 10
Exceptional
(8 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 2 Bedrooms

Premium bedding, down comforters, pillowtop beds, minibar

Executive Room, 2 Bedrooms

  • 65 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite

42-inch flat-screen TV with cable channels, TV

Junior Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 45 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, minibar

Superior Room, 2 Queen Beds

9.2 out of 10
Wonderful
(35 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, minibar

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(19 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Bedrooms

Premium bedding, down comforters, pillowtop beds, minibar

Superior Room, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

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About the neighborhood

Map
123 Metcalfe Street, Ottawa, ON, K1P 5L9

What's nearby

  • Elgin Street - 1 min walk - 0.1 km
  • National Arts Centre - 3 min walk - 0.3 km
  • Ottawa City Hall - 3 min walk - 0.3 km
  • Rideau Centre - 7 min walk - 0.6 km
  • Parliament Hill - 8 min walk - 0.7 km

Getting around

  • Ottawa International Airport (YOW) - 15 min drive
  • Ottawa Station - 6 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 8 min drive
  • Ottawa Fallowfield Station - 17 min drive
  • Parliament Station - 6 min walk
  • Rideau Station - 11 min walk
  • Lyon Station - 12 min walk

Restaurants

  • ‪Meet Noodle 又見壹面 - ‬2 min walk
  • ‪The Scone Witch - ‬2 min walk
  • ‪Gabriel's Pizza - ‬3 min walk
  • ‪Grill Forty One - G41 - ‬3 min walk
  • ‪Browns Socialhouse Centretown - ‬3 min walk

About this property

Metcalfe Hotel Ottawa by Gray Collection

You'll be in a fantastic location at Metcalfe Hotel Ottawa by Gray Collection, just a 5-minute walk from Confederation Park and National Arts Centre. Guests can grab a bite to eat at the restaurant and visit the fitness center for a workout. Also, Ottawa City Hall and Parliament Hill are within just a 10-minute walk. Fellow travelers say great things about the helpful staff and restaurant. Public transportation is just a short walk: Parliament Station is 6 minutes and Rideau Station is 11 minutes.

At a glance

DONE

Hotel size

    • 108 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite valet parking (CAD 47 per night)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:30 AM–10:30 AM on weekdays and 7:30 AM–1:00 PM on weekends
  • Restaurant
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Children's games

Working away

  • 6 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Library
  • Communal living room
  • Fitness center
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Handrails in stairways

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Portable fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe
  • Recycling

Special features

Dining

Cocotte - Onsite bistro.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately CAD 15 to 25.00 for adults, and CAD 10.00 to 20.00 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 75 per accommodation, per stay

Parking

  • Valet parking costs CAD 47 per night

Policies

Guests can rest easy knowing there's a fire extinguisher on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Metcalfe Hotel Ottawa

Metcalfe Hotel

Metcalfe Ottawa

Ottawa Hotel Indigo

The Metcalfe Hotel Hotel

The Metcalfe Hotel Ottawa

The Metcalfe Hotel Hotel Ottawa

Frequently asked questions

Does Metcalfe Hotel Ottawa by Gray Collection offer free cancellation for a full refund?

Yes, Metcalfe Hotel Ottawa by Gray Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Metcalfe Hotel Ottawa by Gray Collection?

Yes, pets are welcome. There's a charge of CAD 75 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Metcalfe Hotel Ottawa by Gray Collection?

Yes. Valet parking costs CAD 47 per night.

What are the check-in and check-out times at Metcalfe Hotel Ottawa by Gray Collection?

Check-in start time: 4:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.

Is there an onsite casino at Metcalfe Hotel Ottawa by Gray Collection?

No, this hotel doesn't have a casino, but Casino du Lac Leamy (8-min drive) and Rideau Carleton Raceway (19-min drive) are both nearby.

What is there to do at Metcalfe Hotel Ottawa by Gray Collection and nearby?

Maintain your daily exercise routine at the gym.

Are there restaurants at or near Metcalfe Hotel Ottawa by Gray Collection?

Yes, there's an onsite restaurant, Cocotte.

What's the area around Metcalfe Hotel Ottawa by Gray Collection like?

Metcalfe Hotel Ottawa by Gray Collection is in Downtown Ottawa, a short 6-minute walk from Parliament Station and 5 minutes' walk from Rideau Canal. Our travelers say the local area is very central.

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Reviews

Metcalfe Hotel Ottawa by Gray Collection Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.6

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast at the restaurant was consistently excellent and a highlight of the stay. (20 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
Restaurant
Lobby
Bed
Parking
Breakfast
Food
Ambience

Reviews

Verified

10/10 Exceptional

Room was spacious bed was comfortable and convenient location.
shusum, 3-night trip
Verified

10/10 Exceptional

Location was great, staff were friendly and helpful, restful and comfy sleep. Great bistro on the main floor with good food, a little overpriced but delicious.
Victoria, 1-night trip
Verified

10/10 Exceptional

Very clean room, kind staff, and the best location for the tourist. Very close to public parking at Ottawa city hall where you can find very rate during the weekend
Si-Jung, 1-night trip
Verified

10/10 Exceptional

This property is all about the right amount of everything. Not crowded yet not empty. Modern yet cozy. The atmosphere in the lobby is something very rare: extremely comfortable. And the staff is very friendly.
Eric, 2-night trip
Verified

10/10 Exceptional

Love this hotel! The restaurant, the location and the staff are top notch.
Tammy, 4-night trip
Verified

10/10 Exceptional

Lovely hotel with excellent staff.
Silvia Saveria, 1-night trip
Verified

10/10 Exceptional

Enjoyed the stay!! Great location! Really friendly and welcoming staff!
Mayank, 3-night trip
Verified

8/10 Very good

Our stay was wonderful! The room was spotless and the staff was very attentive.
Kelly, 2-night trip
Verified

10/10 Exceptional

Great staff nice quaint hotel and good resto in the hotel!
Anju, 1-night trip
Verified

10/10 Exceptional

Rooms were modern and very clean, friendly staff. Great location, extremely walkable.
Branden, 1-night trip
Verified

10/10 Exceptional

They allowed me to check in a couple hours early. Staff was kind, hotel clean and lovely. Great location, right around the corner from Rideau Canal.
Julie, 1-night trip
Verified

10/10 Exceptional

whole place was great, staff could not have been better!
Michael, 3-night trip
Verified

10/10 Exceptional

Got an early check in Room was very clean. Staff was super helpful navigating me through the city for the first time.
Kevin, 2-night trip
Verified

10/10 Exceptional

Great hotel, super nice rooms, fantastic restaurant. 👍 recommend.
Paolo, 1-night trip
Verified

8/10 Very good

Everything was very clean and tidy. Nice staff and nice neighbourhood (financial district).
Pardis, 2-night trip
Verified

10/10 Exceptional

Everything was great. Really nice place conveniently located
robert, 1-night trip
Verified

10/10 Exceptional

The room was clean and the staff were very nice and they accommodated everything we asked for
Riyam, 3-night trip
Verified

10/10 Exceptional

very friendly staff
keith, 2-night trip
Verified

10/10 Exceptional

Very comfortable and friendly staff
Lora, 1-night trip
Verified

10/10 Exceptional

Clean room Friendly staff Great amenities
Chris, 1-night trip
Verified

10/10 Exceptional

Nice atmospehere, welcoming staff, great restaurant
Shelley, 2-night trip
Verified

10/10 Exceptional

Good experience, spacious room and very comfortable bed.
Vincent, 1-night trip
Verified

10/10 Exceptional

The room was clean and spacious, the hotel lobby was warm and inviting and the restaurant food was delicious! I highly recommend the eggs Benedict😋
Paula, 2-night trip
Verified

10/10 Exceptional

Great room. Efficient staff, nice breakfast
Catherine, 1-night trip
Verified

10/10 Exceptional

Nice, clean and comfortable room, the hotel is beautiful and the staff very friendly. I'll definitely go back when in the Ottawa area.
Yvan, 1-night trip