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Carlton Hotel Shah Alam

3.0 star property
Shah Alam hotel with restaurant

Choose dates to view prices

Photo gallery for Carlton Hotel Shah Alam

Reception
Executive Suite | Living room | 39-inch LCD TV with satellite channels, TV
Breakfast, lunch and dinner served
Interior
Executive Suite | In-room safe, desk, iron/ironing board, free WiFi
Carlton Hotel Shah Alam puts you within a 10-minute drive of Sunway Pyramid Mall and i-City. For a bite to eat, guests can check out Carlton Gourmet, which serves breakfast, lunch, and dinner. Also, 1 Utama and University of Malaya are within a short drive.

Reviews

7.0 out of 10
Good

Popular amenities

  • Airport transfer
  • Free parking
  • 24/7 front desk
  • Laundry facilities
  • Non-smoking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Room service
  • Business center
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Laundry service

Feel at home (6)

  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Twin

Deluxe Twin | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin

Highlights

Air conditioning
LCD TV
Private bathroom
Electric kettle
Free bottled water
Coffee/tea maker
Satellite channels
Desk
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe King

Deluxe King | In-room safe, desk, iron/ironing board, free WiFi

Deluxe King

Highlights

Air conditioning
LCD TV
Private bathroom
Electric kettle
Free bottled water
Coffee/tea maker
Satellite channels
Desk
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | In-room safe, desk, iron/ironing board, free WiFi

Executive Suite

Highlights

Air conditioning
LCD TV
Private bathroom
Electric kettle
Free bottled water
Coffee/tea maker
Satellite channels
Desk
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
No. 1 Persiaran Akuatik, Seksyen 13, Shah Alam, Selangor, 40100

What's nearby

  • Stadium Malawati - 2 min drive - 1.6 km
  • Ideal Convention Centre Shah Alam - 2 min drive - 1.9 km
  • Shah Alam Blue Mosque - 3 min drive - 3.4 km
  • i-City - 7 min drive - 7.6 km
  • Sunway Pyramid Mall - 8 min drive - 10.2 km

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 21 min drive
  • Kuala Lumpur International Airport (KUL) - 41 min drive
  • Kuala Lumpur Shah Alam KTM Komuter Station - 6 min drive
  • SS 15 - 6 min drive
  • Kuala Lumpur Padang Jawa KTM Komuter Station - 7 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Renang Tomyam - ‬2 min walk
  • ‪Kelab Shah Alam - ‬9 min walk
  • ‪Pak Su Corner @ TTDI Adina - ‬6 min walk
  • ‪Cendol Pulut/Tapai Laksa Utara (Jitra Mai) - ‬10 min walk
  • ‪The Chicken Rice Shop - ‬5 min walk

About this property

Carlton Hotel Shah Alam

Carlton Hotel Shah Alam puts you within a 10-minute drive of Sunway Pyramid Mall and i-City. For a bite to eat, guests can check out Carlton Gourmet, which serves breakfast, lunch, and dinner. Also, 1 Utama and University of Malaya are within a short drive.

At a glance

DONE

Hotel size

    • 111 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant
  • Room service (limited hours)

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2007
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • 39-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Carlton Gourmet - This restaurant serves breakfast, lunch, and dinner.

Fees & policies

Refundable deposits

  • Cash deposit: MYR 50.00 per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 15 for adults and MYR 15 for children
  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds

Policies

This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Carlton Holiday Hotel Shah Alam
Carlton Holiday Hotel
Carlton Holiday Shah Alam
Carlton Holiday
Carlton Holiday Hotel And Suites Shah Alam
Carlton Holiday Hotel Suites
Carlton Hotel Shah Alam Hotel
Carlton Hotel Shah Alam Shah Alam
Carlton Hotel Shah Alam Hotel Shah Alam

Frequently asked questions

Does Carlton Hotel Shah Alam offer free cancellation for a full refund?

Yes, Carlton Hotel Shah Alam does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Carlton Hotel Shah Alam?

Sorry, pets aren't allowed.

Is parking offered on site at Carlton Hotel Shah Alam?

Yes, there's free self parking.

Is airport shuttle service offered by Carlton Hotel Shah Alam?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Carlton Hotel Shah Alam?

You can check in starting at 2 PM. Check-out time is noon.

Are there restaurants at or near Carlton Hotel Shah Alam?

Yes, there's an onsite restaurant, Carlton Gourmet.

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Carlton Hotel Shah Alam Reviews

Reviews

7.0

Good

7.0/10

Cleanliness

7.2/10

Staff & service

6.2/10

Property conditions & facilities

Reviews

8/10 Very good

The aircond was in poor condition. At Max but still not cool. The hall on each floor in front of the lift were smelly. Other than that, everything is good. The food was good.
Muizuddin, 3-night trip

2/10 Poor

BAD EXPERIENCED

Book a room with non-smoking guestrooms, but ended getting a room that filled with smoking odor bcos it is a free-smoking guestroom with an ashtray. Erghh. My room was a adjoining room with noisy next door guest, they also smoke in their room which the smoke smell can filled up our room through connecting door. You know this kind of feel when u didnt smoke and u are a women. Then, when i request for a room change, the receptionist decline with a fullhouse reason. 11pm, i cannot stand anymore with the smell, checkout and find another place to stay.
1-night trip

2/10 Poor

Not worth

Not so good , price expensive but its like staying at budget cheap hotel
1-night trip

10/10 Exceptional

Sgt puas hti

Puas hti sgt.. frendly staff even i cek in tgh malam
Nur, 1-night trip

8/10 Very good

Nice dispointted when the breakfast foods is not refilled by the hotel. The foods already finished at only 8:00 and no refilled.
Mdsidek, 1-night trip

8/10 Very good

Nice hotel. Room is big for two persons.
Atiqah, 1-night trip

6/10 Good

Could be better

The hotel is a bit run down but still acceptable for a short overnight stay. Affordable pricing comes with a breakfast.
1-night trip

2/10 Poor

Bad experience ! Old hotel ! Sad ! Not same in internet picture .
1-night trip

10/10 Exceptional

Berhampiraj dengan pasaraya dan di tengah bandar.juga berhampiran dengan stesyen bas ekspres sementara.
2-night trip

6/10 Good

First room assigned reeked of cigarette despite requesting for non smoking room. Luckily the hotel readily switched us to a non smoking room upon request. Toilet was spartan but clean. Linen was clean. Carpet felt slightly dusty. Generally ok
Nor, 1-night trip

6/10 Good

its moderate..

the hotel need to improve and upgrade its facility..look ageing n need cleaning compound
Sulaiman, 4-night trip

6/10 Good

Slitt hotel

Var der pga svømmekonkuranse .finnes ikke noe annet der .30 min med taxi til Kl

10/10 Exceptional

Selesa dan terbaik, layanan yang baik dan bilik air yang bersih serta penghawa dingin yang menyejukkan lagi suasana di dalam bilik hotel ini. Sarapan makanan yang mengenakkan . Terdapat pelbagai makanan pilihan. Landskap yang cantik di dalam hotel terutama di bahagian lobby. suasana di dalam bilik yang selesa dan cantik dan harmoni. Penggunaan streka yang baik. Terima kasih atas segalanya. Wasalam
Buhari, 1-night trip

8/10 Very good

Nice n quiet

Suitable for me because I like quiet environment. A lot of private parking bays.
Saw, 2-night trip

6/10 Good

Got a torn door inside of the hotel room..

It's Okay... It just had some secret door that can be lead to another room. These door can be only been accessible by the outsiders from another room. It would be best if there's no secret door in every room at the hotel. Please improvise on that. (,^^)
Abu, 1-night trip

8/10 Very good

Value for money.

Its value for money especially for those are looking for low price. its 3 star hotel. only the room condition looked old design and outlook.
mahdzir, 1-night trip

6/10 Good

only ok

room for 1 night only
1-night trip

8/10 Very good

Value for money
Mohd Asharaf, 1-night trip

10/10 Exceptional

Best value hotel near KLCC

Amazing central hotel near KLCC and Hard rock Cafe. Clean good rooms. Helpful staff. Good breakfast. Easy Parking for Cars. High grade security in house.
NIRAJ, 1-night trip

2/10 Poor

no comment

only comfort is the air-con is good.
1-night trip

6/10 Good

hotel quite old. no renovation.

10/10 Exceptional

Friendly & clean accommodation...

The hotel staff is very friendly & very helpful indeed... overall cleanliness of the property is very good. Free inroom Internet very fast...

6/10 Good

Good location

Lousy internet. Breakfast moderate. No refrigerator

6/10 Good

Close to Meeting place

WiFi terrible. Logged into wifi but no internet access although mentioned availability in room. Last time I stayed it was only available at lobby area and it was mentioned that way, so no harm. Refrigerator none although the place is there. Socket at bed not available. I think it is a necessity to charge Handphone

8/10 Very good

Ok

So far ok. Staff should be more friendly even though we arrived late, he should assist us properly. We need to ask him whatever we would like to know, he kept silence like we know everything about the hotel. They should check the telephone works or not in the room. Do not drill something at night, we want to sleep peacefully at these hour!