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Hotel Hayden

4.0 star property
Hotel with 24-hour fitness, near Madison Square Garden

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Photo gallery for Hotel Hayden

Lobby sitting area
Property entrance
Suite, 1 King Bed (Chelsea) | Room amenity
View from room
Egyptian cotton sheets, premium bedding, in-room safe, desk
A stroll from the Empire State Building and Madison Square Garden, Hotel Hayden offers a tranquil oasis in the heart of Manhattan. With a 24-hour gym, dry cleaning services, and luggage storage on hand, guests can focus on exploring all that NYC has to offer.

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking available
  • Pet friendly
  • Non-smoking
  • Laundry facilities
  • Gym
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 24-hour fitness center
  • Self parking
  • 24-hour business center
  • Business center
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Self-serve laundry
  • Meeting room
  • Concierge services

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is $129
$194 total
includes taxes & fees
Jul 27 - Jul 28

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Room, 1 King Bed, Accessible

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Egyptian cotton linens
Premium bedding
Hair dryer
Designer toiletries
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Chelsea)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed (Chelsea)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Sofa bed - double
Egyptian cotton linens
Premium bedding
Hair dryer
Designer toiletries
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Double Double

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Double Double

7.4 out of 10
Good
(17 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Egyptian cotton linens
Premium bedding
Hair dryer
Designer toiletries
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Room, 1 King Bed

7.6 out of 10
Good
(99 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Egyptian cotton linens
Premium bedding
Hair dryer
Designer toiletries
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Chelsea)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible (Chelsea)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Egyptian cotton linens
Premium bedding
Hair dryer
Designer toiletries
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Room, 2 Double Beds, Accessible

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Egyptian cotton linens
Premium bedding
Hair dryer
Designer toiletries
Private bathroom
  • Sleeps 4
  • 2 Double Beds

Similar properties

View from property

THE NEW YORKER HOTEL BY LOTTE HOTELS

  • Pet friendly
  • Parking available
  • Internet access
  • Restaurant
8.2 out of 10, Very Good, 5,648 reviews
The price is $139
$209 total
includes taxes & fees
Aug 10 - Aug 11
THE NEW YORKER HOTEL BY LOTTE HOTELS
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About the neighborhood

Map
127 West 28th Street, New York, NY, 10001

What's nearby

  • Madison Square Garden - 5 min walk - 0.4 km
  • Empire State Building - 8 min walk - 0.7 km
  • Times Square - 14 min walk - 1.2 km
  • Broadway - 14 min walk - 1.2 km
  • Grand Central Terminal - 19 min walk - 1.6 km

Getting around

  • Teterboro, NJ (TEB) - 16 min drive
  • Linden, NJ (LDJ) - 27 min drive
  • LaGuardia Airport (LGA) - 32 min drive
  • Newark Liberty Intl. Airport (EWR) - 37 min drive
  • John F. Kennedy Intl. Airport (JFK) - 52 min drive
  • New York W 32nd St. Station - 6 min walk
  • New York 23rd St. Station - 6 min walk
  • Penn Station - 9 min walk
  • 28 St. Station (7th Av.) - 2 min walk
  • 28 St. Station (Broadway) - 4 min walk
  • 34 St. - Penn Station (Fashion Av.) - 7 min walk

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Skirt Steak - ‬3 min walk
  • ‪Ajisen Ramen - ‬3 min walk
  • ‪The Fleur Room - ‬2 min walk
  • ‪Playa Bowls - ‬3 min walk

About this property

Hotel Hayden

Hotel Hayden offers a great location, putting you within just a 10-minute walk of Madison Square Garden and 5th Avenue. Other highlights include a 24-hour fitness center, a fitness center, and a terrace. Fellow travelers say great things about the helpful staff and location. The property is just a short walk to public transportation: 28 St. Station (7th Av.) is 2 minutes and 28 St. Station (Broadway) is 4 minutes.

Languages

English, French, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 122 rooms
    • Arranged over 20 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
    • Minimum check-in age: 21
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • At check-in, guests must provide a record of full COVID-19 vaccination

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets allowed (dogs and cats only, up to 25 lbs per pet)*
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite self parking (USD 50 per night)
    • Wheelchair-accessible parking on site

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Traveling with children

  • Children stay free (see details)

Working away

  • 24-hour business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2008
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
ROOM

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 42.46 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Business center/computer access
    • Fitness center access
    • In-room coffee
    • Phone calls (may be limited)

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 75.00 per day
  • Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay

Parking

  • Self parking costs USD 50 per night

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche

Also known as

Hotel Hayden New York
Hayden New York
Hotel Hayden Hotel
Hotel Hayden New York
Hotel Hayden Hotel New York
HELP_OUTLINE

Frequently asked questions

Does Hotel Hayden offer free cancellation for a full refund?

Yes, Hotel Hayden does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Hayden?

Yes, cats and dogs are welcome, with a maximum weight of 25 lbs per pet. There's a charge of USD 75.00 per accommodation, per stay, and there's also a deposit of USD 75.00 per day. Service animals are exempt from fees.

Is parking offered on site at Hotel Hayden?

Yes. Self parking costs USD 50 per night.

What are the check-in and check-out times at Hotel Hayden?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. Check-out time is noon.

Is there an onsite casino at Hotel Hayden?

No, this hotel doesn't have a casino, but Resorts World Casino (20-min drive) is nearby.

What is there to do at Hotel Hayden and nearby?

Maintain your daily exercise routine at the 24-hour gym.

What's the area around Hotel Hayden like?

Hotel Hayden is in Manhattan, a short 2-minute walk from 28 St. Station (7th Av.) and 6 minutes' walk from Madison Square Garden. The local area is considered walkable as well as being good for public transport.

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Hotel Hayden Reviews

Reviews

7.2

Good

7.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Popular mentions

Room
Location
Service staff
Breakfast
Shower
Bed
Air conditioning
Restaurant
Water
Coffee

Reviews

8/10

Very good place to stay
1-night trip

6/10

Decent staff was unmotivated amenities were scarce but they were friendly few item damaged in building but no real complaints
7-night trip

8/10

Great basic hotel close to everything
1-night trip

10/10

Great place to stay if traveling around Madison square
2-night trip

8/10

A nice, clean hotel well located in NYC. Want to note they charge a facility fee at the end of the booking despite booking through an up front booking site. I always tip the room cleaners because I don’t trust these fees include bonuses for them.
3-night trip

10/10

Great service and quality stay !!! Will be booking here again.
1-night trip

10/10

The staff were super accommodating and helpful. The location was convenient along with the parking garage.
1-night trip

10/10

Very clean friendly staff, great location
3-night trip

8/10

I wish your bed was a bit more comfortable. The service and the hotel employees are fantastic. Very friendly and professional.
2-night trip

10/10

Quick easy check in great location close to everything
1-night trip

10/10

This hotel is very centric, also, the rooms are a decent size and very clean, simple and accommodating.
1-night trip

2/10

Within five days we had to switch rooms three different times was almost going to be a fourth but my husband learned how to reset the AC. Every room we went to the AC only last about two hours before automatically turns off within the three moves that we had to do my husband lost his headphones and the hotel still hasn’t contacted us to let me know if they plan on doing anything. If we did not have to move three different times I personally feel we would not have lost things.
4-night trip

2/10

Traveled from Canada and was really looking forward to staying at this hotel. I arrived with my 3 children and was told upon arrival that there was no booking. When I clearly had a travel itinerary from yourselves. I am not sure who to put the blame on hotels.com or the hotel itself. If I had known no reservation had wasn't made, I would have just made alternate arrangements. I must admit when I see a advertisement from you now it makes me sick to my stomach Will I tell a friend / Yes Will I continue to tell friends / Yes if the subject arises
5-night trip

4/10

The hotel beds are unstable. When you sit on one side, the mattress pops up on the other end. The beds are lumpy, and uncomfortable. When we complained, the mgr complained about our complaint! The air conditioner makes constant, loud clanking noises. The toilet leaks. The trim along the walls is missing and pieces broken! They charge a $47 daily facility fee for an inferior facility!
4-night trip

2/10

Cancelled my reservation because they overbooked and won’t refund me first nights deposit
3-night trip

10/10

The room was clean, comfortable and welcoming. I was wary of some of the reviews. It’s not a new hotel but very clean which is a necessity for me. Front desk staff was super nice. Was able to leave bags after checking out waiting on flight later in the day. Will definitely stay again. Great view!
1-night trip

10/10

The staff is outstanding and they are always,always woekung to keep the place clean! Cleanest hotel ever!!!
3-night trip

6/10

Not a place to go again
2-night trip

6/10

It was a good budget property in a good location. The pictures on here are definitely not updated. I got a good deal on the room so I wasn’t upset about it not matching the pictures.
2-night trip

10/10

The bed was super comfortable
1-night trip

6/10

The Hotel was good, but the bad part was hearing someone trying to get in my room at 11pm on a Saturday night. Apparently they were the building engineers trying to fix a lock issue. ON MY OCCUPIED ROOM! Unbelievable.
3-night trip

10/10

Lovely and accommodating staff. Good value and cleanliness is a priority. Thank you Hotel Hayden!
1-night trip

10/10

Fun location. Clean room. Good content al breakfast.
1-night trip

8/10

The bed was very comfortable and the room was clean, but it showed signs of wear and tear. The breakfast included in the price was very limited but adequate. The gym is so tiny, as is the business centre. I would have classified this hotel as a 3 star, and not a 4. However I felt safe, and the price was reasonable so I would consider staying here again.
1-night trip

4/10

I found the doorman/security to be more helpful and friendlier than your front desk staff. The hotel is very strict about check-out and check-in. Front desk staff could benefit from additional customer service training.
1-night trip