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Hotel Santana

3.0 star property
Beach hotel in Flores with outdoor pool and restaurant

Choose dates to view prices

Relax in the sun on Hotel Santana's inviting terrace or unwind by the outdoor pool. Connect with friends and family over a meal at the restaurant, coffee at the cafe, or drinks at the bar. Guests appreciate helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Room service
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Snack bar/deli
  • Self-serve laundry
  • Concierge services

Feel at home (6)

  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Outdoor swimming pools
The current price is $87
$107 total
includes taxes & fees
Nov 16 - Nov 17

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 1 King Bed

Terrace/patio

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
In-room safe
Daily housekeeping
  • 20 sq m
  • Lake view
  • Sleeps 1
  • 1 King Bed

View all photos for Standard Double Room, 3 Double Beds

Standard Double Room, 3 Double Beds | In-room safe, desk, free WiFi, bed sheets

Standard Double Room, 3 Double Beds

8.0 out of 10
Very good
(6 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
In-room safe
Daily housekeeping
  • 20 sq m
  • Sleeps 5
  • 3 Twin Beds

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The price is $88
$119 total
includes taxes & fees
Nov 16 - Nov 17
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About the neighborhood

Map
Calle 30 de Junio, Flores, Peten

What's nearby

  • Flores Dock - 1 min walk - 0.0 km
  • Church of Our Lady of the Remedies - 3 min walk - 0.3 km
  • Las Guacamayas Biological Station - 5 min walk - 0.5 km
  • Lake Petén Itzá - 6 min walk - 0.6 km
  • Maya Mall - 8 min walk - 0.7 km

Getting around

  • Flores (FRS-Mundo Maya Intl.) - 10 min drive

Restaurants

  • ‪Ristoranto Terrazzo - ‬4 min walk
  • ‪Maracuyá - ‬6 min walk
  • ‪El Sótano - ‬1 min walk
  • ‪Raices Bar & Grill - ‬1 min walk
  • ‪Capitan Tortuga - ‬2 min walk

About this property

Hotel Santana

Enjoy your visit to Flores with a stay at Hotel Santana. After having fun at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. A snack bar/deli and a terrace are other highlights. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 34 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 1 PM
    • Contactless check-out available
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities

Facilities

  • 1 building/tower
  • Built in 1990
  • Safe-deposit box at front desk
  • Terrace
  • An outdoor pool

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Renovations and closures

The property will be renovating from December 20 2025 to January 5 2026 (completion date subject to change). The following areas are affected:
  • Guestrooms

Guests will have access to the following alternate facilities during the renovation:

  • Business facilities

During renovations, the hotel will make every effort to minimize noise and disturbance.

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.

Also known as

Hotel Santana Flores
Santana Flores
Hotel Santana Hotel
Hotel Santana Flores
Hotel Santana Hotel Flores

Frequently asked questions

Does Hotel Santana offer free cancellation for a full refund?

Yes, Hotel Santana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Santana?

Yes, there's an outdoor pool.

Are pets allowed at Hotel Santana?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Santana?

Sorry, there's no onsite parking at Hotel Santana.

What are the check-in and check-out times at Hotel Santana?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 1 PM. Contactless check-in and check-out are available.

What is there to do at Hotel Santana and nearby?

Hotel Santana has an outdoor pool.

Are there restaurants at or near Hotel Santana?

Yes, there's an onsite restaurant.

What's the area around Hotel Santana like?

Hotel Santana is a short 1-minute walk from Flores Dock and 6 minutes' walk from Las Guacamayas Biological Station.

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Reviews

Hotel Santana Reviews

8.6

Excellent

9.0

Cleanliness

9.2

Location

8.8

Staff & service

8.6

Eco-friendliness

8.4

Property conditions & facilities

What guests liked

  • Breakfast was delicious and the included options were a highlight of the stay. (5 reviews)
  • The property's restaurant and nearby dining options were excellent and within walking distance. (4 reviews)
  • Air conditioning was perfect for hot weather and worked great. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Location
View
Bed
Service staff
Islands
Food
Balcony
Water

Reviews

10/10 Exceptional

Great Bar
William, 2-night trip

8/10 Very good

Good location within the island of Flores
Antonio, 2-night trip

8/10 Very good

Very central
Karen, 1-night trip

10/10 Exceptional

We loved this hotel. It makes you feel like home!
Andrea, 3-night trip

10/10 Exceptional

Awesome room view with balcony and hammock. Very frienfly staff Walkable small Island
Ricarte, 2-night trip

8/10 Very good

Great local hotel, friendly staff and great views. Bar in front of the hotel is noise at night, so take rooms facing the lake
Eduardo, 3-night trip

10/10 Exceptional

I stayed at Santana for two nights with my family and we were very happy with our stay. The hotel is comfortable and the restaurant and cafe were great. It was really nice to have a pool there. the hotel staff is really helpful. Highly recommend
Erika Barr, 2-night trip

10/10 Exceptional

Highly recommended!

I had such an amazing time at this hotel, the stuff were very friendly and was always there to help when I needed help to get around or book any activities! I highly recommended this hotel to anyone visiting Guatemala 😊
Medjinah, 2-night trip

6/10 Good

The Hotel facilities were good, the staff excellent and the staff friendly. However if you want a good night sleep DO NOT stay at this hotel. There is a disco tech right across the street that provides more decibels of noise to 1AM than one can endure.
Kenneth, 3-night trip

8/10 Very good

Great location for walkability to everything in Flores. Staff were very friendly and the included breakfast was excellent! Room was in decent condition, loved the hammock overlooking the lake on the balcony, but the room lacked a black out curtain and the bed sheets were thin. They arranged transport for us from the airport and back and that was great. LOTS of noise from the disco across the street, the boats playing music, and just general noise within the hotel and from the street. If you need quiet, would not recommend, but otherwise this was a good place to stay in Flores.

8/10 Very good

Nice view, clean room, loud music next door till 1 am
Ricardo, 2-night trip

10/10 Exceptional

After the el mirador trek I stayed at hotel Santana and it was a very pleasant surprise. Excellent staff and the room was clean and beautiful with a great view. The restaurant below was very good also. I would stay there again in a heartbeat. Very nice.
Carll, 1-night trip

10/10 Exceptional

Buena opción
multiservicios, 1-night trip

10/10 Exceptional

We had a good stay here. The hotel was clean and quiet. We appreciated the water being available. The restaurant was also good.
Tracie, 2-night trip

8/10 Very good

Loud thumping dance music going next door or below our room every night sometimes until 1 am.
peter, 4-night trip

10/10 Exceptional

Perfect place to stay while we explore Tikal.
Christine, 2-night trip

8/10 Very good

Nice dining area on lakeside patio. Breakfast included in price of hotel.
Evelyn, 3-night trip

10/10 Exceptional

Lovely hotel but a lot of noise outside. Not the hotels fault.
Maricela, 3-night trip

4/10 Fair

Shower did not drain.
Samuel, 2-night trip

10/10 Exceptional

Such a cool places conveniently located on flores island. Everything is within walking distance. Cool shops, bars and dining options within blocks of this place. 24 front desk help. Friendly staff and just an over beautiful area. I couldn't believe my view from the 2nd story balcony with a hammock hanging. The lake is like 10-15 feet from your balcony. Super cool place
Joseph, 2-night trip

6/10 Good

No vale el precio, mala atención del staff
Andrea, 2-night trip

10/10 Exceptional

Staff muito gentil !!! Bom hotel!

Foi muito bom, as pessoas são muito amáveis, nos atenderam muito bem! Quarto grande, vista linda do lago, boa internet, bom café da manhã ( mas 1 prato só) , com café livre. Perto de tudo.
Alexandre, 3-night trip

10/10 Exceptional

Muy bonito y buena atencion
Enrique, 1-night trip

4/10 Fair

staff was not helpful at all. We were not able to make to it to check in first day we booked because of storm sara in belize, hotel staff refused to refund the ight we were not there, even when we had emailed the hotel two daye before we were suppose to check in. and no one speaks nglish at front desk thats another obstacle
Amandip, 2-night trip

10/10 Exceptional

Muy buena experiencia

Me fue excelente. Una habitación muy cómoda, con una vista espectacular del lago. Maravillosa la hamaca, el aire acondicionado, la atención. La comida deliciosa. Me hicieron el favor de guardarme el equipaje sin problema y una excelente atención de las personas en el hotel.
ADRIANA, 2-night trip