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The Plaza Hotel

4.0 star property
Almaty hotel with restaurant and bar/lounge

Choose dates to view prices

Photo gallery for The Plaza Hotel

Terrace/patio
Front of property
Restaurant
Lobby
Restaurant
In the heart of Almaly District, The Plaza Hotel offers a luxurious retreat. Unwind with dry cleaning and laundry services or treat yourself to spa treatments like massages. With in-room WiFi, a business center, and 24-hour front desk assistance is always at your fingertips.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Bar
  • Parking available
  • Non-smoking
  • Gym
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Room service
  • Business center
  • 2 meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Why we love this property

Dining for every taste
This hotel offers diverse culinary delights at its restaurant and bar. The buffet breakfast includes vegan and vegetarian options to suit every preference.
Cozy designer retreat
Wrapped in soft bathrobes, guests can relax in stylishly furnished rooms. Blackout drapes ensure deep sleep, with minibars for midnight cravings.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, minibar, in-room safe, individually furnished

Standard Double Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Plasma TV
Renovated in 2022
Separate bedroom
Day bed
Soundproofed rooms
Individually furnished
Air conditioning
Heating
Blackout drapes/curtains
Day bed
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, minibar, in-room safe, individually furnished

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Free cribs/infant beds
Plasma TV
Renovated in 2022
Blackout drapes/curtains
Soundproofed rooms
Individually furnished
Air conditioning
Heating
Free cribs/infant beds
Blackout drapes/curtains
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite

Luxury Suite | Living area | Plasma TV

Luxury Suite

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Free cribs/infant beds
Plasma TV
Renovated in 2022
Blackout drapes/curtains
Soundproofed rooms
Individually furnished
Air conditioning
Heating
Free cribs/infant beds
Blackout drapes/curtains
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, minibar, in-room safe, individually furnished

Standard Twin Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Plasma TV
Renovated in 2022
Separate bedroom
Day bed
Soundproofed rooms
Individually furnished
Air conditioning
Heating
Blackout drapes/curtains
Day bed
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Twin Room

Separate dining area
Soundproofed rooms
Individually furnished
Air conditioning
Heating
Blackout drapes/curtains
  • Sleeps 2

View all photos for Deluxe Room

Plasma TV

Deluxe Room

Separate dining area
Soundproofed rooms
Individually furnished
Air conditioning
Heating
Blackout drapes/curtains
  • Sleeps 2

View all photos for Standard King Room

1 bedroom, minibar, in-room safe, individually furnished

Standard King Room

Separate dining area
Soundproofed rooms
Individually furnished
Air conditioning
Heating
Blackout drapes/curtains
  • Sleeps 2

View all photos for Suite

1 bedroom, minibar, in-room safe, individually furnished

Suite

Separate dining area
Soundproofed rooms
Individually furnished
Air conditioning
Heating
Blackout drapes/curtains
  • Sleeps 3

View all photos for One-Bedroom Suite

1 bedroom, minibar, in-room safe, individually furnished

One-Bedroom Suite

Soundproofed rooms
Individually furnished
Air conditioning
Heating
Blackout drapes/curtains
Day bed
  • Sleeps 3

View all photos for Double Room

1 bedroom, minibar, in-room safe, individually furnished

Double Room

Soundproofed rooms
Individually furnished
Air conditioning
Heating
Blackout drapes/curtains
Day bed
  • Sleeps 2

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About the neighborhood

Map
215/120 Kozhamkulov str./ K. Batyr str., Almaty

What's nearby

  • Almaty Central Stadium - 19 min walk - 1.6 km
  • MEGA Park - 3 min drive - 2.7 km
  • Zenkov Cathedral - 3 min drive - 3.1 km
  • Almaty Opera House - 4 min drive - 3.1 km
  • Panfilov Park - 4 min drive - 3.9 km

Getting around

  • Almaty (ALA-Almaty Intl.) - 36 min drive
  • Almaty Station - 15 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Night Star - ‬9 min walk
  • ‪Shafran - ‬8 min walk
  • ‪Baursak City кафе - ‬4 min walk
  • ‪Vilka Muratbayeva - ‬3 min walk
  • ‪Paulaner Bräuhaus Almaty - ‬4 min walk

About this property

The Plaza Hotel

Located near a train station, The Plaza Hotel is a great choice for a stay in Almaty. After getting a workout at the 24-hour fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include a terrace and a garden. Fellow travelers say good things about the overall property condition.

At a glance

DONE

Hotel size

    • 60 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free offsite parking within 164 ft
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • 2 meeting rooms
  • Computer station
  • Conference space (1206 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Built in 2018
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Mosquito nets
  • 24-hour fitness center
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Double-glazed windows
  • Banquet hall

Accessibility

  • Elevator
  • Smooth flooring in public areas
  • Tile flooring in public areas

Room amenities

Be entertained

  • Plasma television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Bathrobes and slippers
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Day bed
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • LED light bulbs

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately KZT 5000 for adults and KZT 5000 for children
  • Airport shuttle service is offered for an extra charge of KZT 10000.00 per room (one-way)

Children & extra beds

  • Rollaway beds are available for KZT 8500 per day
  • Airport shuttle service for children up to age 14 costs KZT 10000.00 (one-way)

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay

Also known as

Plaza Hotel Almaty
Plaza Almaty
The Plaza Hotel Hotel
The Plaza Hotel Almaty
The Plaza Hotel Hotel Almaty

Frequently asked questions

Does The Plaza Hotel offer free cancellation for a full refund?

Yes, The Plaza Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Plaza Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at The Plaza Hotel?

No, unfortunately, but there's free parking nearby.

Is airport shuttle service offered by The Plaza Hotel?

Yes, an airport shuttle is available. The charge is KZT 10000.00 per room one-way.

What are the check-in and check-out times at The Plaza Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at The Plaza Hotel?

No, this hotel doesn't have a casino, but Casino Zodiak (4-min drive) is nearby.

What is there to do at The Plaza Hotel and nearby?

The Plaza Hotel has a 24-hour fitness center and a garden.

Are there restaurants at or near The Plaza Hotel?

Yes, there's an onsite restaurant.

What's the area around The Plaza Hotel like?

The Plaza Hotel is a short 14-minute walk from St Nicholas Cathedral and 14 minutes' walk from Auezov Kazakh Drama Theatre.

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Reviews

The Plaza Hotel Reviews

8.6

Excellent

9.0

Cleanliness

7.6

Location

8.6

Staff & service

7.8

Eco-friendliness

8.6

Property conditions & facilities

Reviews

10/10 Exceptional

Great hotel

Great rooms, fabulous breakfast, good location. Friendly helpful staff.
Mark, 3-night trip

6/10 Good

I paid for upgraded room, they gave me the basic. When I asked the manager, she stated " hotel.com in their email, authorized a basic room and paid us accordingly." So you need to speak to hotel.com I was not happy:(
Mansoor M, 1-night trip

10/10 Exceptional

Good
Michael, 3-night trip

10/10 Exceptional

Nice staff.
Sofie, 5-night trip

10/10 Exceptional

The Plaza Hotel is a decent place to stay in Almaty. The rooms are clean, well equipped and comfortable. The breakfast is good but not amazing but as it’s a buffet I’m sure there’s plenty there to satisfy everyone. It’s not the most central hotel but the area around is safe and the river makes orientating yourself in the city quite easy. Get Yandex Go the ex-Soviet equivalent of Uber and getting around costs next to nothing and is very quick and efficient. Would I stay here again? Absolutely! It’s a very good hotel.
Timothy, 3-night trip

10/10 Exceptional

Nice clean place, very friendly people good food
Isaak, 7-night trip

10/10 Exceptional

Big rooms, good breakfast.
Tatyana, 3-night trip

10/10 Exceptional

all stay was good. hotel is clean, nice receptionists location is good.
Olena, 3-night trip

4/10 Fair

ein Alptraum, nicht zu empfehlen

mir hat das Hotel aus folgenden Gründen nicht gefallen: 1) sehr laut. Durch die Fenster hört man stark befahrene Strasse, sodass man nich ruhig schlafen kann 2) sehr unbequemen Betten 3) unfreundliches und schlecht ausgebildetes Personal 4) am Frühstück waren Spiegeleier kalt serviert 5) Das Dessert im Bar war nicht frisch und überteuert 6) Ausstattung abgenutzt und nicht zeitgemäß 7) keine stabile Interbetverbindung Egal ob geschäftlich oder urlaubsmsmäßig unterwegs ist, hier bekommt man keine Erholung, sondern nur Ärger
Alexander, 6-night trip

10/10 Exceptional

Sehr gut
Sergej, 7-night trip

10/10 Exceptional

hotel is nice and clean. Service is fast.
Elizaveta, 3-night trip

10/10 Exceptional

Gut ausgestattetes Hotel, freundliches Personal, gutes Frühstück, nette Atmosphäre
Marianne, 3-night trip

10/10 Exceptional

Wonderful service and clean & spacious rooms!! Highly recommend!!
Yekaterina, 1-night trip

10/10 Exceptional

Very central and nice and quiet of an evening, will stay here again.
9-night trip

8/10 Very good

We enjoyed our stay at Plaza Hotel. Staffs at the reception were very helpful and cheerful. We are very impressed by the work of the housekeeping team. They did a very good job in keeping our junior suite clean and tidy. The location is slightly off the main attraction but it has the most beautiful view of the mountains and the perfect sunrise. We highly recommend visitors to stay at Plaza Hotel. Thank you for having us in Almaty, Kazakhstan.
NZ, 7-night trip

10/10 Exceptional

This was one of the best hotel stays of my 2019, which includes a couple dozen places. I cannot comment on other hotels in Almaty, but you really cannot go wrong with this hotel. The breakfast, the rooms, and the members of the staff are all delightful.
Thomas, 3-night trip

8/10 Very good

Very clean. Property’ location is out of main area, but very quiet place.
Fs, 3-night trip

10/10 Exceptional

Great hotel with a sauna.

Every time I travel to Kazakhstan I take this hotel. There is a free sauna, a great way of relaxing before the busy day.
Egor, 1-night trip

10/10 Exceptional

New and very clean! Worth its money!!!!!!!!!!!!!!
Darkhan, 2-night trip

8/10 Very good

Very nice and clean hotel. Good breakfast, nice bar with all kinds of sweets and snacks. Top sauna free of charge. Highly recommmended
Dejan, 5-night trip

8/10 Very good

good location and new facilities

it was really new hotel, which opened a few months ago...Hotel facilities are optimum for 4-star level hotels
scK, 3-night trip

10/10 Exceptional

Tomas, 1-night trip

8/10 Very good

Andrey, 2-night trip

6/10 Good

hossein, 1-night trip

8/10 Very good

Louis, 7-night trip