Hotel de Yama, Hakone Lake Side

3.5 star property
Mountain hotel with 2 restaurants, near Lake Ashi

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Photo gallery for Hotel de Yama, Hakone Lake Side

Deluxe Twin Room (4th Floor, Fuji Mountain View) | Premium bedding, minibar, in-room safe, desk
Hot springs
Daily full breakfast (JPY 2662 per person)
View from property
Lobby
Escape to Hotel de Yama, Hakone Lake Side near the serene shores of Lake Ashi. Relax in the indoor mineral hot spring or unwind with a massage and spa services. Enjoy shopping on site, savor meals at one of two restaurants, and connect with free in-room WiFi. Take a stroll through the garden or grab a coffee at one of two coffee shops/cafes.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
  • Laundry facilities
  • Non-smoking
  • Onsen

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Room service
  • 2 coffee shops/cafes
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Lobby fireplace

Feel at home (6)

  • Refrigerator
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains

Room options

Available filters for rooms
Showing 2 of 2 rooms

Standard Twin Room

9.6 out of 10
Exceptional
(30 reviews)

Highlights

Balcony or patio
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Bidet
  • 30 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed OR 2 Large Twin Beds

Triple Room, Non Smoking, Garden View

8.0 out of 10
Very good
(7 reviews)

Highlights

Balcony or patio
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Bidet
  • 45 sq m
  • Sleeps 3
  • 3 Large Twin Beds

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About the neighborhood

Map
80 Motohakone, Hakone, Kanagawa-ken, 250-0522

What's nearby

  • Lake Ashi - 3 min walk - 0.3 km
  • Hakone Shrine - 8 min walk - 0.7 km
  • Kuzuryu Shrine - 5 min drive - 4.0 km
  • Hakone Kowakien Yunessun - 15 min drive - 6.0 km
  • Hakone Open Air Museum - 16 min drive - 6.4 km

Getting around

  • Haneda Airport (HND) - 84 min drive
  • Narita Intl. Airport (NRT) - 160 min drive
  • Hakone Miyanoshita Station - 12 min drive
  • Hakone Ohiradai Station - 14 min drive
  • Yugawara Station - 21 min drive

Restaurants

  • ‪箱根神社 お休処 (権現からめもち) - ‬6 min walk
  • ‪Bakery & Table 箱根 - ‬15 min walk
  • ‪芦ノ湖 ラ・テラッツァ (La Terrazza) - ‬14 min walk
  • ‪小田急 あしのこ茶屋 - ‬16 min walk
  • ‪深生そば - ‬15 min walk

About this property

Hotel de Yama, Hakone Lake Side

Hotel de Yama, Hakone Lake Side offers a great location, putting you within just a 10-minute walk of Lake Ashi and Hakone Shrine. Guests can be pampered with massages at the spa and grab a bite to eat at one of the 2 restaurants. Other features include a bar/lounge, a terrace, and a garden. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 89 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Guests booked in Half Board rates must check-in by 7:30 PM to receive dinner.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:30 AM–9:30 AM
  • 2 restaurants
  • 2 coffee shops
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Shopping

Working away

  • Meeting rooms
  • Conference space (3305 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Full-service spa
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Balcony or patio

Freshen up

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Montagne. Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Full breakfast is offered for an extra charge of approximately JPY 2662 for adults and JPY 1210 for children

Children & extra beds

  • Rollaway beds are available for JPY 6000.0 per night

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Odakyu Yama No Hotel Hakone
Odakyu Yama No Hakone
Odakyu Yama No
Odakyu Yama No Hotel
Yama, Hakone Lake Side Hakone
Hotel de Yama, Hakone Lake Side Hotel
Hotel de Yama, Hakone Lake Side Hakone
Hotel de Yama, Hakone Lake Side Hotel Hakone

Frequently asked questions

Are pets allowed at Hotel de Yama, Hakone Lake Side?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel de Yama, Hakone Lake Side?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel de Yama, Hakone Lake Side?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Check-out time is noon.

What is there to do at Hotel de Yama, Hakone Lake Side and nearby?

Hotel de Yama, Hakone Lake Side has a spa and a garden.

Are there restaurants at or near Hotel de Yama, Hakone Lake Side?

Yes, there are 2 onsite restaurants.

Does Hotel de Yama, Hakone Lake Side have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Hotel de Yama, Hakone Lake Side like?

Hotel de Yama, Hakone Lake Side is a short 2-minute walk from Lake Ashi and 7 minutes' walk from Hakone Shrine.

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Reviews

Hotel de Yama, Hakone Lake Side Reviews

9.2

Wonderful

9.2

Cleanliness

9.0

Location

9.2

Staff & service

9.0

Eco-friendliness

8.8

Property conditions & facilities

What guests liked

  • Breakfast was top class with delicious food and attentive staff. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
View
Location
Restaurant
Onsen
Gardens
Lake
Breakfast
Shrine
Shuttle services

Reviews

10/10 Exceptional

Excellent hotel with friendly staff, great customer service, and fantastic location!
Nicholas, 2-night trip

10/10 Exceptional

nice location and beautiful hotel. excellent transit between hotel to local center. great services.
Richard, 4-night trip

10/10 Exceptional

great location facing the lake; shopping and museums in the area; history and culture all around you
GLEB, 2-night trip

10/10 Exceptional

Awesome onsen and beautiful garden. Nice location next to Lake Aishi with a good restaurant and nice little shop. Room was ok, but purposely didn't spend much time in there. Would stay again.
Nash, 1-night trip

10/10 Exceptional

Very nice and quiet place
Zhichao, 1-night trip

8/10 Very good

Very close to the lake and sightseeing cruise as well as the shrine.
Erwin, 5-night trip

10/10 Exceptional

peaceful retreat

After two nights, I was so sad to leave at the end of my stay and wished I had booked at least one more night. I hope to return soon!
Brian, 2-night trip

10/10 Exceptional

Perfect stay.

The hotel was fantastic! It had a great view, and was convenient (for Hakone) to bus lines. The onsen was nice. Th efood was great, and the stff was very helpful. There are busses that stop rigth at the hotel's front door, and a free hotel shuttle to a nearby buss connection point
James, 2-night trip

8/10 Very good

Nice atmosphere. Onsen relaxing. Could offer breakfast alternatives and coffee/croissant in the morning instead of japanese breakfast (delicious) only
Michael, 2-night trip

8/10 Very good

The hotel is nice and on the higher end. The grounds are magnificent and the view to the lake is wonderful. In a nice day (which we had) you can see Fuji mountain clearly from the terrace. The only downsides were the bar with a bit of a gloomy vibe and a lack of a snack shop (as there is nothing open in the evening within walking distance from the hotel). Overall a great stay and I hope to return there in the future.
Arie, 1-night trip

10/10 Exceptional

We stayed at a wrong time. Not as much flowers as expected but the meals were very good beyond expectations. The staffs also very helpful and courteous. Good location with regular shuttle bus and just 10 minutes walk to Hakone Shrine Tori. Strongly recommended.
Youjiang, 2-night trip

8/10 Very good

Beautiful and immaculate gardens. Beautiful views of Mount Fuji and the lake. Excellent location, breakfast, and shuttle service. Did not give perfect score because there is only public bath option available; and, you must have a reservation to eat dinner at the Japanese restaurant and that was not communicated to me at check-in. There is however the option for room service to order a Japanese meal at a reasonable price.
Blanca, 2-night trip

10/10 Exceptional

Excellente service, cleanliness and the views of Mount Fuji were fantastic. Much better from the hotel than the five lakes tour we did! There is a shuttle service that goes from the port to the hotel every 20 minutes which stops at 5pm. It meant we had to walk 15 minutes in the dark to the hotel with our luggage because we couldn't work out where to get a taxi from. This was dangerous and the hotel really should have some kind of warning about this for visitors.
2-night trip

10/10 Exceptional

Great location and service
Jose, 3-night trip

10/10 Exceptional

Perfect location with view to the lake Spacius room
Tal, 2-night trip

6/10 Good

Hotel next to the lake with amazing views - service was very good but facilities need upgrading and remodeling. Very limited options to move around unless you bring a car - access to taxi is very limited: options for food at the hotel are limited but we had dinner one of the nights and it was excellent. Japanese breakfast was a unique experience but it is not for everyone.
Renzo, 2-night trip

10/10 Exceptional

elsig oppmerksomt personale. hjalp med å reise rundt
Merete, 3-night trip

10/10 Exceptional

Beautiful hotel! The location is amazing! It is on a mountain and the views are incredible. 5 minute walk to the peace tori! Our room had an amazing view of lake ashi and mount fuji!
Janice, 2-night trip

10/10 Exceptional

Fue una bonita estancia, los jardines, la vista al lago, el servicio de transporte que te brinda el hotel, excelente todo!!
Yolanda, 2-night trip

8/10 Very good

、快適でした
ふじお, 1-night trip

10/10 Exceptional

スタッフに周辺の美術館について質問したところ、不明な点もきちんと調べて教えていただけた。
AKIRA, 1-night trip

10/10 Exceptional

ホテルも周辺も快適に過ごせます。

箱根港まで無料の送迎バスがあるので、ホテルに早めに到着して周辺を探索するにも最適だと思います。 夏でも涼しいので、避暑にはうってつけです。
Takashi, 1-night trip

4/10 Fair

ゆったりされる方にはいいけど、子連れの方にはおすすめしない。食事にこだわってコース料理なのはわかるけど、大人の食事の提供が遅過ぎて子どもが飽きてしまう。また部屋での食事をお願いしたら、子ども向けのメニューは一切なし。ホテルとしてのこだわりは大切だと思うけど、子連れを受け入れているのなら、フォローできるようにはして欲しい。 食事だけが不満で、それ以外は満足です。
Kanako, 4-night trip

10/10 Exceptional

Beautiful hotel

I really enjoyed my time at this stately hotel. The staff are beyond helpful, the room was very comfortable, and the baths were just what I needed after a long day exploring the region. The restaurant was able to accommodate my gluten-free needs for breakfast and the shuttle bus from Motohakone was great. This is a region that needs to be experienced and this is the place to do it in comfort.
James, 2-night trip

10/10 Exceptional

贅沢な時間を過ごせました。
ともみ, 1-night trip