Located in the heart of Zermatt City Centre, Hotel Bahnhof is a haven for those seeking comfort and convenience. Unwind on the charming terrace or get lost in a good book from the library, all while staying connected with free in-room WiFi.
Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
Zermatt Visitor Center - 1 min walk - 0.1 km
Zermatt–Sunnegga Funicular - 5 min walk - 0.4 km
Matterhorn Museum - 6 min walk - 0.6 km
Zermatt - Furi - 6 min walk - 0.6 km
Getting around
Sion (SIR) - 77 min drive
Geneva International Airport (GVA) - 162 min drive
Zermatt (QZB-Zermatt Train Station) - 1 min walk
Zermatt Gornergratbahn Station - 1 min walk
Zermatt Station - 2 min walk
Restaurants
McDonald's - 2 min walk
Le Petit Royal - 3 min walk
Walliserkanne - 4 min walk
Backstage Hotel - 4 min walk
Golden India - 2 min walk
About this property
Hotel Bahnhof
Hotel Bahnhof offers a fantastic location, putting you just steps from Zermatt-Matterhorn Ski Paradise. Free WiFi is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails, mountain biking, and downhill skiing.
At a glance
DONE
Hotel size
20 rooms
DONE
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 7 PM
Express check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
DONE
Special check-in instructions
The front desk is open daily from 8:00 AM - 7:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
Property amenities
What to do
Hiking/biking trails nearby
Mountain biking nearby
Ski lessons nearby
Snowboarding nearby
Services
Front desk (limited hours)
Luggage storage
Ski storage
Facilities
Terrace
Library
Room amenities
Sleep well
Bed sheets provided
Freshen up
Shower only
Towels
Stay connected
Free WiFi
More
Daily housekeeping
Fees & policies
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, JCB International
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Bahnhof Zermatt
Hotel Bahnhof
Bahnhof Zermatt
Hotel Bahnhof Hotel
Hotel Bahnhof Zermatt
Hotel Bahnhof Hotel Zermatt
Frequently asked questions
Does Hotel Bahnhof offer free cancellation for a full refund?
Yes, Hotel Bahnhof does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Bahnhof?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Bahnhof?
Sorry, there's no onsite parking at Hotel Bahnhof.
What are the check-in and check-out times at Hotel Bahnhof?
Check-in start time: 2 PM; Check-in end time: 7 PM. Check-out time is 11:00 AM. Express check-in is available.
What is there to do at Hotel Bahnhof and nearby?
During the winter, enjoy nearby recreation like ice skating and downhill skiing, and return when the snow melts for hiking and mountain biking.
What's the area around Hotel Bahnhof like?
Hotel Bahnhof is a short 1-minute walk from Zermatt (QZB-Zermatt Train Station) and 7 minutes' walk from Zermatt–Sunnegga Funicular.
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Reviews
Hotel Bahnhof Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
9.4
Location
9.0
Staff & service
8.8
Property conditions & facilities
Popular mentions
Location
Service staff
Room
Train station
Luggage
Kitchen
Bathroom
Shower
Restaurant
Bed
Reviews
Verified
10/10 Exceptional
Apr 21, 2026
The hotel is in a great location, and the staff were very helpful and friendly.
John
John, 1-night trip
Verified
10/10 Exceptional
Mar 12, 2026
All as per the description on the site, very clean and high standards in the property
David
David, 1-night trip
Verified
10/10 Exceptional
Feb 7, 2026
Room was spacious and opened out onto a beautiful view leading up the high street, stairs were a little daunting at first but overall a fantastic place wish we could have stayed there longer!
Paul
Paul, 1-night trip
Verified
10/10 Exceptional
Apr 3, 2026
A very good hybrid of hotel and hostel. And location just across the road from the train station was perfect when travelling by train with luggage. My single room was simple and basic, with shared bathrooms/toilets, but was clean and comfortable. I had some concerns initially but sharing facilites wasnt problematic. A small balcony with a view (sometimes!) of the majestic Matterhorn was great!
Penny
Penny, 2-night trip
Verified
10/10 Exceptional
Jan 10, 2026
Staff is super nice, great kitchen to use, warm and functional room - and best of all, the location. Right next to the train station!
Stephanie
Stephanie, 1-night trip
Verified
10/10 Exceptional
Jan 10, 2026
Very professional and helpful staff. Definitely coming back on my next visit.
David
David, 2-night trip
Verified
10/10 Exceptional
Jan 10, 2026
The private room was spacious and comfortable. The room and hotel was very clean. The staff was extremely friendly and accommodating. It was very good value and I would stay there again in a heartbeat.
Carole
Carole, 4-night trip
Verified
10/10 Exceptional
Jan 4, 2026
Great staff!!! Clean room. Very convenient location. Highly recommended!
maria venice
maria venice, 1-night trip
Verified
10/10 Exceptional
Jan 30, 2026
Spotless rooms . Cozy . Staff were courteous.
Amenities would be great if coffee machine accepts cards .
hema
hema, 1-night trip
Verified
10/10 Exceptional
Jan 17, 2026
Very friendly hosts and really warm welcome, great communication via emails and messages.
Room was cosy, clean and had all facilities you would need. Great shower.
Really convenient location right next to the train station so you can jump off the train, drop your bags in your room and start enjoying lovely Zermatt.
Victoria
Victoria, 1-night trip
Verified
10/10 Exceptional
Dec 27, 2025
This experience was amazing. Staff was very polite and helpful. Loved the shared living space. It was very clean and well kept.
Joshua
Joshua, 1-night trip
Verified
10/10 Exceptional
Jan 5, 2026
Code was in my email inbox when I arrived after 7 and key ready inside. Accommodation was very charming- clean and simple and perfect ski hotel.
Will
Will, 1-night trip
Verified
10/10 Exceptional
Dec 18, 2025
Warm clean room with towels and comfy bed. Bathroom on ground fllor
Benjamin
Benjamin, 1-night trip
Verified
10/10 Exceptional
Jun 1, 2025
Excellent location, very clean and great views of the Matterhorn!
Emi
Emi, 3-night trip
Verified
10/10 Exceptional
Sep 12, 2025
Location is everything
Perfect Location
YIN-JU
YIN-JU, 1-night trip
Verified
10/10 Exceptional
Mar 29, 2024
The staff is really friendly, we had a pleasant stay!
Yuki
Yuki, 1-night trip
Verified
10/10 Exceptional
Jun 13, 2024
Great location, comfortable beds, well-appointed kitchen, clean and cosy
Anna
Anna, 2-night trip
Verified
8/10 Very good
Apr 26, 2025
Very convenient with everything and nice view of Matterhorn from our room.
MARIE YBETH
Verified
8/10 Very good
Jun 10, 2025
Basic, but all we needed for a short stay in Zermatt. Right by the train station, and an easy walk to the shops and attractions.
Richard
Richard, 2-night trip
Verified
10/10 Exceptional
Apr 24, 2025
Beautiful hotel and very central. Close to both train stations
Kathleen
Kathleen, 1-night trip
Verified
10/10 Exceptional
Sep 1, 2025
The room was great and met our needs. Front desk staff was super friendly and helpful when seeking information. Really appreciated the storage lockers to put our baggage until our departure later in the day. Location of facility is the best and very convenient. Really liked this place and location.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Apr 7, 2025
It was a great location. We got off right at the train station and walked across the street to this hotel.
Jodi
Jodi, 1-night trip
Verified
10/10 Exceptional
May 30, 2025
Great job. Great location
Jeanne
Jeanne, 1-night trip
Verified
10/10 Exceptional
Jun 11, 2025
Amazing views and comfortable beds. Everything was clean and organized, i have no complaints
Victor
Victor, 4-night trip
Verified
10/10 Exceptional
Jan 17, 2025
This was a great hotel/hostel, it is right across from the train station and at the base of the main street of restaurants/shops. The staff was super friendly and helpful as well. Would highly recommend this place.