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Tsai Hotel and Residences

3.0 star property
Hotel with 2 restaurants, near Waterfront Cebu City Casino

Choose dates to view prices

Photo gallery for Tsai Hotel and Residences

Hallway
Reception
Queen Room with Balcony | 1 bedroom, desk, blackout drapes, rollaway beds
Suite | Balcony view
Hallway
Tsai Hotel and Residences, located near Waterfront Cebu City Casino, offers a warm welcome with two restaurants and two coffee shops. Unwind on the spacious terrace or stay connected with in-room WiFi. Previous guests appreciate the attentive staff.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free parking
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant

Main amenities (9)

  • Daily housekeeping
  • 2 restaurants
  • 24-hour room service
  • 2 coffee shops/cafes
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Concierge services
  • Luggage storage

Feel at home (6)

  • Children stay free
  • Rollaway/extra beds
  • Television
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
The current price is $19
$26 total
includes taxes & fees
Nov 8 - Nov 9

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, desk, blackout drapes, rollaway beds

Standard Twin Room

Highlights

Balcony
Air conditioning
LED TV
Blackout drapes/curtains
Separate bedroom
Bidet
Free bottled water
Electric kettle
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Queen Room with Balcony

1 bedroom, desk, blackout drapes, rollaway beds

Queen Room with Balcony

Highlights

Balcony
Air conditioning
LED TV
Blackout drapes/curtains
Separate bedroom
Bidet
Free bottled water
Electric kettle
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room

1 bedroom, desk, blackout drapes, rollaway beds

Standard Triple Room

Highlights

Balcony
Air conditioning
LED TV
Blackout drapes/curtains
Separate bedroom
Bidet
Free bottled water
Electric kettle
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite

Suite | 1 bedroom, desk, blackout drapes, rollaway beds

Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Dining table
LED TV
Separate bedroom
Blackout drapes/curtains
  • 36 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Basic Twin Room

1 bedroom, desk, blackout drapes, rollaway beds

Basic Twin Room

Highlights

Balcony
Air conditioning
LED TV
Blackout drapes/curtains
Separate bedroom
Bidet
Free bottled water
Electric kettle
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

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8.0 out of 10, Very Good, 12 reviews
The price is $28
$31 total
includes taxes & fees
Nov 21 - Nov 22
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About the neighborhood

Map
11 Wilson St., Lahug, Cebu City, 6000

What's nearby

  • Ayala Malls Central Bloc - 10 min walk - 0.9 km
  • Waterfront Cebu City Casino - 15 min walk - 1.3 km
  • Ayala Center - 4 min drive - 2.6 km
  • SM City Cebu - 4 min drive - 3.3 km
  • Osmeña Fountain Circle - 5 min drive - 3.0 km

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 41 min drive

Restaurants

  • ‪Ding Qua Qua Dimsum House - ‬2 min walk
  • ‪Fung's Noodle House - ‬2 min walk
  • ‪G-Spot - ‬4 min walk
  • ‪Pamahaw Café - ‬1 min walk
  • ‪Andok's - ‬2 min walk

About this property

Tsai Hotel and Residences

At Tsai Hotel and Residences, you'll be just a 5-minute drive from Waterfront Cebu City Casino and SM City Cebu. For a bite to eat, guests can check out Tazza cafe & Patisserie, one of 2 restaurants, which serves breakfast, lunch, and dinner. Also, Ayala Center and Magellan's Cross are within a short drive.

At a glance

DONE

Hotel size

    • 70 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 2 restaurants
  • 2 coffee shops
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2013
  • Terrace

Accessibility

  • Front entrance ramp
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Tile flooring in room

Room amenities

Be entertained

  • 40-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Electric kettle

Sleep well

  • Blackout drapes/curtains
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping

Special features

Dining

Tazza cafe & Patisserie - This coffee shop serves breakfast, lunch, and dinner.
Burrow unlimited chicken - This bistro serves brunch and dinner. Open select days.

Fees & policies

Refundable deposits

  • Deposit: PHP 500 per accommodation, per stay

Children & extra beds

  • Rollaway beds are available for PHP 1000 per night

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Tsai Hotel Cebu
Tsai Hotel
Tsai Cebu
Tsai Hotel Residences
Tsai And Residences Cebu City
Tsai Hotel and Residences Hotel
Tsai Hotel and Residences Cebu City
Tsai Hotel and Residences Hotel Cebu City

Frequently asked questions

Are pets allowed at Tsai Hotel and Residences?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Tsai Hotel and Residences?

Yes, there's free self parking.

What are the check-in and check-out times at Tsai Hotel and Residences?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at Tsai Hotel and Residences?

No, this hotel doesn't have a casino, but Waterfront Cebu City Casino (15-min walk) is nearby.

Are there restaurants at or near Tsai Hotel and Residences?

Yes, there are 2 onsite restaurants.

Does Tsai Hotel and Residences have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Tsai Hotel and Residences like?

Tsai Hotel and Residences is a short 15-minute walk from Waterfront Cebu City Casino and 17 minutes' walk from Ayala Malls Central Bloc.

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Tsai Hotel and Residences Reviews

Reviews

7.8

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Popular mentions

Room
Internet
Location
Service staff

Reviews

10/10 Exceptional

Clean, comfortable and very affordable

The area is close to Ayala Center and Waterfront Resort and Casino. Staff were friendly and very accommodating.
Ian, 2-night trip

8/10 Very good

It has a great location. The room was good but the bathroom is too small.
Anthea, 2-night trip

2/10 Poor

There was absolutely nothing to like.
Mathias Stephan, 10-night trip

6/10 Good

I hope there would be a hot and cold shower. The hot is not functioning in my room. It would be better if you have a hand shower.
Hapfy, 1-night trip

6/10 Good

I like that it’s convenient, transportation is easy in the area as well. I didn’t really like the amenities especially the bathroom, shower area water flow is not separated so it tends to flood.
Sheena Joy, 3-night trip

8/10 Very good

Value for money

Value for money but not in the best neighborhood. Safe but dirty.
Sven Jonas, 3-night trip

4/10 Fair

I have stayed many places so far and I do not have the highest expectations, but this was not worth staying. The party on the roof across the street was so loud, I left my stay early. I am not so sensitive to noise, but wow.
Jason, 3-night trip

6/10 Good

Very friendly staff. No hot water!
Richard, 4-night trip

8/10 Very good

Tsai hotel was beautiful 6 years ago. It’s need updating on the paint and toilet. There was no refrigerator or TV in the room.
DAVID, 1-night trip

10/10 Exceptional

만족스러운 숙소

만족스러운 여행이였습니다. 다음에도 이용할 의사있습니다
HYEONGYU, 1-night trip

6/10 Good

Little disappointed with loud construction sounds.

Stayed 2 nights and every morning little past 8am banging starts probably renovating but as a hotel most of the guests are tourists and obviously liked to sleep-in instead woken with loud sounds. They could have at least start it after 10am to 4pm. Towels were too rough, half full water bottles in the fridge, no shower curtain. Rooms looks and feels clean.
Marya, 1-night trip

2/10 Poor

Will Never Recommend

Very bad customer service experience! After booking and paying online, they denied the room I booked and they wanted me to pay additional payment so I can get the room I booked and paid online! Very bad experience! The Manager is not deserving of his position! Overall, I will definitely not come back and will not recommend!
1-night trip

8/10 Very good

Very friendlyl staff
Stevo, 5-night trip

10/10 Exceptional

Cheapest

cheapest and clean
ROMEO, 3-night trip

10/10 Exceptional

The place is very convenient for us and the staff are very helpful and friendly.
Winda Tesoro, 1-night trip

6/10 Good

staff are good but can’t sleep the whole night dogs are barking.
Veronica, 1-night trip

2/10 Poor

The Pictures are completely misleading. Maintenance is terrible; as an example: Aircon has no remote and canot be adjusted. There are no blankets or quilts available at all. The airconditioner is kept on Max Cold, so you can either shut it off and stop all airflow or leave it ON and freeze. Plumbing is inadequate; the shower is a trickle and the hot water barely works and is cold. The linen is threadbare. I could go on and on, but siffice it to let my actions speak for me as follows: I was booked for 4 nights. I stayed 1 night and checked out into another hotel.
anil, 3-night trip

10/10 Exceptional

Near & convenient to all restaurant
Mercedes, 3-night trip

6/10 Good

Hotel was ok. They played strange music in entry. Bed had no blanket and internet was terrible.
Charles, 4-night trip

10/10 Exceptional

Very good and I will comeback again.
Lillibeth, 18-night trip

6/10 Good

Poor internet was an issue. Need to check their drainage system. I booked a room for some friends. They told me the drainage was clogged up as they showered it would fill up with water.
Gary, 5-night trip

10/10 Exceptional

Short but sweet

Great stay. Next time I’ll stay longer
1-night trip

8/10 Very good

ホテルは大通りより少し入ったところに位置しているので静かです。 フロントは日本語が通じないですが、私の片言の英語でもちゃんと聞いてくれました。 室内はほぼ写真の通りで、洗面台・トイレ・シャワーが同室です。 シャワーの水量はとても少ないです。 クローゼット内にセーフティーボックスはありましたが使用していません。 ドライヤーはありません。日本とは電圧が違うので持って行かず、フロントで借りることができるかは不明です。 テレビはカートゥーンネットワークを見ていました。 ベッドではぐっすり寝ることができました。 近場のJYクスエアのスーパー、セブンイレブンで買い物できます。 少し遠くはITパークまでなら20分ぐらいで歩けます。 あと、ジプニーは8ペソでとても安いので、アヤラセンターぐらいまでならジプニーで。 セブシティの平日はとても渋滞しているので少し遠い目的地まで定額制のグラブタクシーがおすすめです。 建物から一歩出ると、タクシー、バイクタクシーはすぐにクラクション、声をかけて来ます。 オスロブのジンベイザメウォッチングは、気の合いそうな運転手を見つけて、価格交渉、朝3時半から夜8時ぐらいまでタクシーを1日チャーターし、あちこち行ってもらうことを依頼。 タクシー運転手はタフです。長時間運転に感謝です。 観光地では頼んでもいない自称ガイドが結局のところチップ狙いで寄って来ます。
KAT., 5-night trip

8/10 Very good

Great place to stay for a while, the toilet space is a bit bigger. Over all its great!
2-night trip

6/10 Good

It's affordable and close to IT Park. However, the refrigerator is not working, the shower area is too small and prone to accidents because of the floor is slippery.
K, 2-night trip