Shap Wells Hotel, nestled near Yorkshire Dales National Park, offers a tranquil retreat with a garden and library. Indulge in full breakfast or unwind at the bar while enjoying WiFi; previous guests have praised the helpful staff.
Reviews
8.28.2 out of 10
Very good
Popular amenities
Gym
24/7 front desk
Bar
Laundry facilities
Pet friendly
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Breakfast available
Fitness center
Room service
Meeting rooms
24-hour front desk
Garden
Arcade/game room
Library
Vending machine
Laundry service
Feel at home (6)
Private bathroom
Garden
Daily housekeeping
Laundry facilities
Elevator
Flat-panel TV
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Basic Single Room
Basic Single Room
9.09.0 out of 10
Wonderful
4 reviews
(4 reviews)
Highlights
Heating
Flat-screen TV
Separate bedroom
Shower/tub combination
Private bathroom
Electric kettle
Laptop workspace
Wardrobe or closet
8 sq m
Sleeps 1
1 Twin Bed
View all photos for Traditional Triple Room, 1 Bedroom, Garden View
Traditional Triple Room, 1 Bedroom, Garden View
Highlights
Heating
Flat-screen TV
Separate bedroom
Shower/tub combination
Private bathroom
Electric kettle
Laptop workspace
Wardrobe or closet
16 sq m
Sleeps 3
1 Double Bed and 1 Twin Bed
View all photos for Traditional Quadruple Room, 1 Bedroom, Accessible, Garden View
Traditional Quadruple Room, 1 Bedroom, Accessible, Garden View
Highlights
Heating
Flat-screen TV
Separate bedroom
Shower/tub combination
Private bathroom
Electric kettle
Laptop workspace
Wardrobe or closet
16 sq m
Sleeps 4
1 Double Bed and 2 Twin Beds
View all photos for Traditional Double Room, 1 Bedroom, Garden View
Traditional Double Room, 1 Bedroom, Garden View
8.08.0 out of 10
Very good
19 reviews
(19 reviews)
Highlights
Heating
Flat-screen TV
Separate bedroom
Shower/tub combination
Private bathroom
Electric kettle
Laptop workspace
Wardrobe or closet
15 sq m
Sleeps 3
1 Double Bed
View all photos for Traditional Twin Room, 1 Bedroom, Garden View
Lowther Castle and Gardens - 13 min drive - 20.7 km
Whinfell Forest - 21 min drive - 25.8 km
Ullswater - 22 min drive - 31.3 km
Lake Windermere - 32 min drive - 43.2 km
Getting around
Durham (MME-Teesside Intl.) - 107 min drive
Penrith Station - 16 min drive
Kendal Station - 20 min drive
Kirkby Stephen Station - 22 min drive
Restaurants
Crown Inn - 6 min drive
The Butchers Arms - 9 min drive
The George Hotel - 4 min drive
Abbey Coffee Shop - 6 min drive
Scar Side Farm - 6 min drive
About this property
Shap Wells Hotel
At Shap Wells Hotel, you'll be within a 10-minute drive of Yorkshire Dales National Park. The restaurant is the perfect spot for a bite to eat, and after visiting the fitness center for a workout, you can unwind with a drink at the bar/lounge. Fellow travelers love the helpful staff.
Languages
English
More about this property
VISIBILITY
At a glance
Hotel size
100 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed*
Service animals welcome
Restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Other information
Smoke-free property
LOB_HOTELS
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:00 AM–9:30 AM
Restaurant
Bar/lounge
Room service (limited hours)
What to do
Pool table
Working away
Meeting rooms
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
Garden
Picnic area
Library
Fitness center
Arcade/game room
Banquet hall
Accessibility
Elevator
ROOM
Room amenities
Be entertained
Flat-screen television
Home comfort
Heating
Electric kettle
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
MONETIZATION_ON
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 12.50 for adults and GBP 7.00 for children
Early check-in can be arranged for an extra charge of GBP 10.00 (subject to availability)
Late check-out can be arranged for an extra charge of GBP 10.00 (subject to availability)
Children & extra beds
Cribs/infant beds are available for GBP 10.0 per stay
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 15 per pet, per night
Policies
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Also known as
Shap Wells Hotel Hotel
Shap Wells Hotel Penrith
Shap Wells Hotel Hotel Penrith
Hotel Shap
Shap Wells
Shap Wells Hotel Penrith
Shap Wells Penrith
HELP_OUTLINE
Frequently asked questions
Does Shap Wells Hotel offer free cancellation for a full refund?
Yes, Shap Wells Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Shap Wells Hotel?
Yes, pets are welcome. There's a charge of GBP 15 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Shap Wells Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Shap Wells Hotel?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge of GBP 10.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of GBP 10.00 (subject to availability). Contactless check-in and check-out are available.
What is there to do at Shap Wells Hotel and nearby?
Shap Wells Hotel has a fitness center and an arcade, as well as a picnic area and a garden.
Are there restaurants at or near Shap Wells Hotel?
Yes, there's an onsite restaurant.
Have a question?
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Shap Wells Hotel Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
7.6/10
Property conditions & facilities
8.0/10
Eco-friendliness
Popular mentions
Service staff
Room
Breakfast
Food
Location
Bar
Lobby
Restaurant
Value
Bedrooms
What guests liked
Breakfast was consistently described as delicious, cooked to order, and with a good selection of options. (19 reviews)
Dining options were varied and provided a delicious experience with good service. (3 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Very good
Jul 22, 2025
Wonderful.
We love this hotel. The staff can’t do enough for you. The setting of the hotel is wonderful with many walks and the red squirrel sanctuary. The hotel is spotlessly clean. We will definitely go again.
Hazel
Hazel, 3-night trip
10/10 Exceptional
Jul 12, 2025
Very good service, room comfortable with a lovely Lounge and Bar with beautiful fittings and decor. An amazing lift and great ambience in the Dining Room. A delicious dinner and breakfast. A stunning after dinner walk in picturesque surroundings. Could do with an advertising board nearer the M6 as you are such a hidden gem!
William
William, 1-night trip
8/10 Very good
Jul 3, 2025
Lovely old building in beautiful surroundings
Very comfortable and spacious rooms. Good, large portion meals. Beautiful river and red squirrels. Some hiccups with staff and systems, needs a good manager!
Robert
Robert, 2-night trip
10/10 Exceptional
Apr 19, 2025
Best hotel so quiet and beautiful surroundings
Angela
Angela, 1-night trip
10/10 Exceptional
May 6, 2025
Very remote location. Hotel was a little tired but the room was clean and the staff were very friendly and helpful. Food was excellent. Large car park and good WiFi. Would recommend.
Mark
Mark, 1-night trip
10/10 Exceptional
Mar 21, 2025
Really nice stay, beautiful surroundings, really friendly staff, rooms dated but comfortable, great shower, fresh towels every day and the breakfast was excellent. Would definitely stay again.
James
James, 3-night trip
8/10 Very good
Jun 1, 2025
the hotel was slightly dated, we were not ware that having a dog meant we we were not in the main hotel and we had to then dine separately meaning we were the only diners in that area so a little disappointing
Chris
Chris, 2-night trip
10/10 Exceptional
Apr 21, 2025
Great hotel rooms were large and everything we needed. Super value for money. The staff were amazing considering it was Easter and how busy they were, still managed to smile and make time for us. Would highly recommend to stay there as more than reasonable and near the Lakes and The Dales .. will definitely return… thank you guys
Susan
Susan, 2-night trip
10/10 Exceptional
Apr 13, 2025
Lovely 'ArtDeco' hidden gem off the M6. Old quaint place that looks like a set off Hercule Poirot. Dining room is like being on the Titanic !
Lovely staff and great breakfast. Enjoyed our stay.
Keith
Keith, 1-night trip
10/10 Exceptional
Feb 24, 2025
Lovely hotel
Great stay, lovely art deco features and a red squirrel wood just a few minutes from reception.
richard
richard, 1-night trip
8/10 Very good
Feb 26, 2025
Jewel in remote location
Good value hotel stay including breakfast.
Staff helpful and friendly, room good size, comfortable and clean.
Tim
Tim, 1-night trip
10/10 Exceptional
Oct 2, 2024
Great stay
Loved the stay , dog friendly , beautiful setting, great food !!!
kelly
kelly, 1-night trip
8/10 Very good
Oct 27, 2024
Very nice old fashioned hotel. Location is stunning. Staff were great and breakfast was very nice.
Ethan Ralph
Ethan Ralph, 1-night trip
10/10 Exceptional
Sep 21, 2024
What a lovely peaceful place and the staff were so lovely lovely stay and value for money
annie
annie, 1-night trip
8/10 Very good
Sep 21, 2024
Nice stay
john
john, 1-night trip
10/10 Exceptional
Mar 2, 2025
Seeing red squirrels
Peter
Peter, 1-night trip
10/10 Exceptional
Nov 30, 2024
I have read stayed at this hotel before, ideal for my dog, the food excellent. Clean and well equipped rooms. Will stay and , covenant and for the lakes
Stephen
Stephen, 1-night trip
6/10 Good
Feb 24, 2025
Staff were very helpful and property was clean and tidy, however the heating wasn't working in the room and it was very cold. Property is also a bit dated. Very good value for money overall.
Adrian
Adrian, 1-night trip
10/10 Exceptional
Dec 4, 2024
Nice old place to chill in
Ian
Ian, 1-night trip
8/10 Very good
Dec 8, 2024
Very welcoming & friendly. Love the traditional feel and original features.
Verified traveler
1-night trip
8/10 Very good
Sep 1, 2024
Unique oldish hotel, but lovely
Vincent
Vincent, 1-night trip
8/10 Very good
Apr 23, 2024
Relaxing weekend excellent service and food
Brian
Brian, 2-night trip
10/10 Exceptional
Jun 2, 2024
Lovely hotel and friendly staff
Jackie
Jackie, 2-night trip
10/10 Exceptional
Apr 28, 2024
Friendly staff and quiet location
SARDHA
SARDHA, 1-night trip
8/10 Very good
Apr 10, 2023
We loved where the hotel was located, beautiful grounds.