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Shap Wells Hotel

3.0 star property
Penrith hotel with restaurant and bar/lounge

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Photo gallery for Shap Wells Hotel

Reception
BBQ/picnic area
Lobby sitting area
Restaurant
Bar (on property)
Shap Wells Hotel, nestled near Yorkshire Dales National Park, offers a tranquil retreat with a garden and library. Indulge in full breakfast or unwind at the bar while enjoying WiFi; previous guests have praised the helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Gym
  • Laundry facilities
  • Pet friendly

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Room service
  • Meeting rooms
  • 24-hour front desk
  • Garden
  • Arcade/game room
  • Library
  • Vending machine
  • Laundry service

Feel at home (6)

  • Private bathroom
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Flat-panel TV

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Traditional Double Room, 1 Bedroom, Garden View

Traditional Double Room, 1 Bedroom, Garden View | 1 bedroom, desk, laptop workspace, free WiFi

Traditional Double Room, 1 Bedroom, Garden View

8.0 out of 10
Very good
(24 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Shower/tub combination
Private bathroom
Electric kettle
Wardrobe or closet
Desk
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Traditional Twin Room, 1 Bedroom, Garden View

Traditional Twin Room, 1 Bedroom, Garden View | 1 bedroom, desk, laptop workspace, free WiFi

Traditional Twin Room, 1 Bedroom, Garden View

7.8 out of 10
Good
(7 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Shower/tub combination
Private bathroom
Electric kettle
Wardrobe or closet
Desk
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Traditional Triple Room, 1 Bedroom, Garden View

Traditional Triple Room, 1 Bedroom, Garden View | 1 bedroom, desk, laptop workspace, free WiFi

Traditional Triple Room, 1 Bedroom, Garden View

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Flat-screen TV
Separate bedroom
Shower/tub combination
Private bathroom
Electric kettle
Wardrobe or closet
Desk
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Traditional Quadruple Room, 1 Bedroom, Accessible, Garden View

Traditional Quadruple Room, 1 Bedroom, Accessible, Garden View | 1 bedroom, desk, laptop workspace, free WiFi

Traditional Quadruple Room, 1 Bedroom, Accessible, Garden View

Highlights

Heating
Flat-screen TV
Separate bedroom
Shower/tub combination
Private bathroom
Electric kettle
Wardrobe or closet
Desk
  • 16 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Basic Single Room

1 bedroom, desk, laptop workspace, free WiFi

Basic Single Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Shower/tub combination
Private bathroom
Electric kettle
Wardrobe or closet
Desk
  • 8 sq m
  • Sleeps 1
  • 1 Twin Bed

Similar properties

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  • Free breakfast
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9.2 out of 10, Wonderful, 506 reviews
The price is $106
$127 total
includes taxes & fees
Dec 4 - Dec 5
Crown Inn at Pooley Bridge
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About the neighborhood

Map
Shap, Cumbria, Penrith, England, CA10 3QU

What's nearby

  • Tebay Park - 6 min drive - 9.1 km
  • Orton Community Park - 6 min drive - 7.7 km
  • Yorkshire Dales National Park - 8 min drive - 11.4 km
  • Kennedys Fine Chocolates - 8 min drive - 10.2 km
  • Lowther Park - 11 min drive - 17.7 km

Getting around

  • Durham (MME-Teesside Intl.) - 107 min drive
  • Penrith Station - 16 min drive
  • Kendal Station - 20 min drive
  • Kirkby Stephen Station - 22 min drive

Restaurants

  • ‪Butchers Arms - ‬10 min drive
  • ‪The Greyhound Hotel - ‬5 min drive
  • ‪The George Hotel - ‬4 min drive
  • ‪Cross Keys Inn - ‬8 min drive
  • ‪Barnaby Rudge Tavern - ‬9 min drive

About this property

Shap Wells Hotel

At Shap Wells Hotel, you'll be within a 10-minute drive of Yorkshire Dales National Park. The restaurant is the perfect spot for a bite to eat, and after visiting the fitness center for a workout, you can unwind with a drink at the bar/lounge. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 100 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Pool table

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Garden
  • Picnic area
  • Library
  • Fitness center
  • Arcade/game room
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Heating
  • Electric kettle

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Fee & policy details

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 12.50 for adults and GBP 7.00 for children
  • Early check-in can be arranged for an extra charge of GBP 10.00 (subject to availability)
  • Late check-out can be arranged for an extra charge of GBP 10.00 (subject to availability)

Children & extra beds

  • Cribs/infant beds are available for GBP 10.0 per stay

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 15 per pet, per night

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Shap Wells Hotel Hotel
Shap Wells Hotel Penrith
Shap Wells Hotel Hotel Penrith
Hotel Shap
Shap Wells
Shap Wells Hotel Penrith
Shap Wells Penrith

Frequently asked questions

Does Shap Wells Hotel offer free cancellation for a full refund?

Yes, Shap Wells Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Shap Wells Hotel?

Yes, pets are welcome. There's a charge of GBP 15 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Shap Wells Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Shap Wells Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge of GBP 10.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of GBP 10.00 (subject to availability). Contactless check-in and check-out are available.

What is there to do at Shap Wells Hotel and nearby?

Shap Wells Hotel has a fitness center and an arcade, as well as a picnic area and a garden.

Are there restaurants at or near Shap Wells Hotel?

Yes, there's an onsite restaurant.

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Shap Wells Hotel Reviews

Reviews

8.2

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Food
Location
Bar
Lobby
Restaurant
Bedrooms
Value

What guests liked

  • Breakfast was consistently described as very good, delicious, and excellent by multiple guests. (20 reviews)
  • Dining options were varied and provided a delicious experience with good service. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Friendly staff
Stuart, 1-night trip

8/10 Very good

Business trip

Although the room looked a little dated (it is an old building) the staff were very pleasant and food was excellent. Drinks were a little on the expensive side, even for a hotel
Mark, 1-night trip

8/10 Very good

Lovely location. Staff extremely helpful
Gregory, 1-night trip

10/10 Exceptional

A really friendly hotel
Alan, 1-night trip

8/10 Very good

Excellent for the price a little dated but very clean Breakfast buffet style but very good, red squirrels in the grounds are a must see
Andrew, 1-night trip

8/10 Very good

Just stayed the night. Quiet, clean, standard breakfast.
Pallavi, 1-night trip

8/10 Very good

We had a nice break at the Shap wells hotel food was very good, unfortunately on the Saturday night they were hosting a young farmers do and at 3amwe were woken by loud music, people shouting, banging and knocking of doors this was happening in the corridor outside our room this went on till 4 30am,.This was completely out of the control of the hotelwho were very apologising, so just makesure you dont go when there's a large do going on .
Tom, 2-night trip

8/10 Very good

A good stop overnight stopover. Excellent location and great seeing red squirrels in the grounds. Dinner too was top rate.
Godfrey, 1-night trip

10/10 Exceptional

Couldn't fault it, definitely on the list fir stop offs on our regular trips up to Scotland and back.
David, 1-night trip

10/10 Exceptional

This Hotel building has soooo much character! It was a true delight and the staff were all so friendly and upbeat! Beth from the bar/dining room was especially fun with a great sense of humor! She made our stay even more enjoyable! Shebby (sp?), Waffi (sp?)) and Nevin (sp?)were also very fun and pleasant! We will never forget the wonderful three days that we spent here and can’t recommend this place enough!
kerry, 2-night trip

8/10 Very good

Basic and dated but good value for money. Staff very friendly .
Peter, 2-night trip

10/10 Exceptional

Best hotel so quiet and beautiful surroundings
Angela, 1-night trip

10/10 Exceptional

We got to this property by chance. What a fun surprise. It is an old but very well kept inn. It has many beautiful hikes around. It is in the middle of nowhere. And that makes it even more fantastic.
Laura, 1-night trip

8/10 Very good

Wonderful.

We love this hotel. The staff can’t do enough for you. The setting of the hotel is wonderful with many walks and the red squirrel sanctuary. The hotel is spotlessly clean. We will definitely go again.
Hazel, 3-night trip

6/10 Good

Great for an overnight stay

This is a great hotel for an overnight stay.Our room was a little cramped and the decor was looking a bit tiredbut it was clean and comfortable. We booked our breakfast slot after the coach parties and there was not a lot left to eat. Check-in was excellent but staff could have been more attentive at breakfast time.
Andrew, 1-night trip

10/10 Exceptional

lovely hotel in a lovely location
John, 2-night trip

10/10 Exceptional

Very good service, room comfortable with a lovely Lounge and Bar with beautiful fittings and decor. An amazing lift and great ambience in the Dining Room. A delicious dinner and breakfast. A stunning after dinner walk in picturesque surroundings. Could do with an advertising board nearer the M6 as you are such a hidden gem!
William, 1-night trip

8/10 Very good

Lovely old building in beautiful surroundings

Very comfortable and spacious rooms. Good, large portion meals. Beautiful river and red squirrels. Some hiccups with staff and systems, needs a good manager!
Robert, 2-night trip

10/10 Exceptional

Really nice stay, beautiful surroundings, really friendly staff, rooms dated but comfortable, great shower, fresh towels every day and the breakfast was excellent. Would definitely stay again.
James, 3-night trip

10/10 Exceptional

Characterful hotel with an interesting history. Our garden room was clean and comfortable and the staff were friendly and helpful. Good choice of dining options provided.
Christine, 5-night trip

4/10 Fair

Mediocre

Nice location (quite remote and quiet) and friendly staff. Some gaps in the breakfast service, e.g. lacking glasses, plates etc. And the breakfast ended already at 9 which was very early for me. The condition of the hotel was quite worn-out and occasionally dirty, there were several spiderwebs and spiders in the hallway and the smell of our room was musty.
Sini, 2-night trip

6/10 Good

Very pleasant staff. Beautiful furnishing and fittings not fully utilised. Very disorganised. No one at reception because they are in the dining room. Room was tired but functional. Lovely setting. Such potential.
Bryony, 1-night trip

6/10 Good

Stopover

Nice old worlde hotel . Beautiful location . Easy check in . First room smelt of stale smoke so was promptly moved . Cold shower and when I mentioned this I was told maintenance were working on it . A warning might of staved off the shivers . Booked dinner sadly that was cold and when I mentioned that there was no solution . Great choice for breakfast but sadly that was also cold
Debra, 1-night trip

10/10 Exceptional

Lovely hotel

Great stay, lovely art deco features and a red squirrel wood just a few minutes from reception.
richard, 1-night trip

10/10 Exceptional

Very remote location. Hotel was a little tired but the room was clean and the staff were very friendly and helpful. Food was excellent. Large car park and good WiFi. Would recommend.
Mark, 1-night trip