Nestled in the mountains, Termas de Papallacta offers a serene retreat. Savor full breakfast, indulge in spa treatments like massages or facials at the onsite spa, and unwind with WiFi and a drink from the bar. Guests appreciate helpful staff.
Termas de Papallacta is a great choice for a stay in Papallacta. Guests can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with massages, facials, or body scrubs. An outdoor pool, a bar/lounge, and a garden are other features. Fellow travelers love the helpful staff.
At a glance
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Hotel size
56 units
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Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 9:30 PM
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
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Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast each morning 7:00 AM–10:30 AM
3 restaurants
Bar/lounge
Coffee shop
Working away
Meeting rooms
Computer station
Conference center
Services
Front desk (limited hours)
Laundry facilities
Facilities
Safe-deposit box at front desk
Garden
An outdoor pool
Full-service spa
Banquet hall
Accessibility
Elevator
Wheelchair-accessible registration desk
Room amenities
Home comfort
Heating
Sleep well
Bed sheets provided
What to enjoy
Heated floors
Freshen up
Towels
Stay connected
Free WiFi
More
Daily housekeeping
Special features
Spa
Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials and body scrubs. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.
Policies
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Also known as
Termas Papallacta Hotel
Termas Papallacta
Termas De Papallacta Hotel Quito
Termas De Papallacta Quito
Termas Papallacta Resort
Termas De Papallacta Quito
Termas De Papallacta Spa R
Termas de Papallacta Resort
Termas de Papallacta Papallacta
Termas de Papallacta Resort Papallacta
Frequently asked questions
Does Termas de Papallacta offer free cancellation for a full refund?
Yes, Termas de Papallacta does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Termas de Papallacta?
Yes, there's an outdoor pool.
Are pets allowed at Termas de Papallacta?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Termas de Papallacta?
Yes, there's free self parking.
What are the check-in and check-out times at Termas de Papallacta?
Check-in start time: 3 PM; Check-in end time: 9:30 PM. Check-out time is noon.
What is there to do at Termas de Papallacta and nearby?
Termas de Papallacta has a spa and an outdoor pool, as well as a garden.
Are there restaurants at or near Termas de Papallacta?
Yes, there are 3 onsite restaurants.
What's the area around Termas de Papallacta like?
Termas de Papallacta is located a short 3-minute walk from Termas de Papallacta.
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Reviews
Termas de Papallacta Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
9.2
Location
9.6
Staff & service
9.6
Property conditions & facilities
Guest review summary
What guests liked
The spa offers high-quality massages, relaxing hot springs, and excellent service. (28 reviews)
The property features numerous hot pools, including some with waterfalls, available 24/7 for guests to enjoy. (27 reviews)
The breakfast buffet was highly praised for its variety and quality, with many guests enjoying the included pet-friendly option. (16 reviews)
From real guest reviews summarized by AI.
Popular mentions
Food
Service staff
Room
Restaurant
Spa
Nature
River
Hot springs
Mountain
Location
Reviews
Verified
10/10 Exceptional
Jan 25, 2026
friendly staff, smooth check in, very enjoyable overall
Molly
Molly, 1-night trip
Verified
10/10 Exceptional
Feb 3, 2026
Excellent service and location
Ricardo
Ricardo, 1-night trip
Verified
10/10 Exceptional
Dec 24, 2025
The place was clean, rooms and the pools were excellent...
Francisco
Francisco, 1-night trip
Verified
10/10 Exceptional
Feb 28, 2026
Clean and nice room
Ken
Ken, 1-night trip
Verified
10/10 Exceptional
Oct 9, 2025
A fantastic property and wonderful staff
Steve
Steve, 1-night trip
Verified
10/10 Exceptional
Jan 22, 2026
Fantastic experience. The spa experience was one of the most relaxing ones. The hike was easy and beautiful. The entire property was well laid out and made us feel like we were having a private experience
Inna
Inna, 2-night trip
Verified
10/10 Exceptional
Dec 29, 2025
Everything was wonderful! The room was amazing & having thermal pools right out the door was very convenient. All of the staff were very friendly & helpful. Breakfast was also great, with enough vegan options to satisfy. Highly recommended!
Patricia
Patricia, 1-night trip
Verified
10/10 Exceptional
Oct 23, 2025
This is always a favorite stop for us when visiting Ecuador. It is so beautiful, peaceful and the staff is outstanding!!!
Jessica
Jessica, 1-night trip
Verified
10/10 Exceptional
Nov 9, 2025
Very friendly staff, good food. I had hangs down the BEST hot stone massage I’ve ever had in my life!! The hot springs were so relaxing and not overcrowded which was perfect.
MELISSA
MELISSA, 1-night trip
Verified
10/10 Exceptional
Jan 29, 2026
The place is beautiful and the staff has been incredibly helpful. I got really sick during the night and the doctor came after 10 minutes from my call.
Maurizio
Maurizio, 1-night trip
Verified
10/10 Exceptional
Jan 5, 2026
What an amazing experience! The resort was so clean and surrounded by beautiful sceneries. We got to the hotel early so they stored our luggage and we were able to go hike from the resort. When we got back we checked in and enjoyed the pool area. At night we soaked in the hot spring in front of our room. The place is so quiet and very relaxing. It was one of the best part of our vacation!
Rumiko
Rumiko, 1-night trip
Verified
10/10 Exceptional
Nov 29, 2025
Clean room. Easy check in and out.
Vitna
Vitna, 1-night trip
Verified
10/10 Exceptional
Jun 17, 2025
Excellent resort. Friendly staff.
RAUL
RAUL, 1-night trip
Verified
10/10 Exceptional
Oct 23, 2025
The jacuzzi room felt absolutely luxurious with floor heating and thermal pools right outside of our door.
Ying
Ying, 1-night trip
Verified
10/10 Exceptional
Jul 22, 2025
Beautiful place, perfect for a quite place
Indira
Indira, 1-night trip
Verified
10/10 Exceptional
Nov 14, 2025
Wonderful place with nice rooms that include a small living room with a fireplace. The termal pools are clean and include different temperatures. The gardens and outdoor areas are well kept. The breakfast buffet was great.
Mateo
Mateo, 1-night trip
Verified
10/10 Exceptional
Nov 24, 2024
Amazing resort with a delicious restaurant and amazing spa!
Michael
Michael, 2-night trip
Verified
10/10 Exceptional
Sep 20, 2024
Beautiful place to visit we had a wonderful time.
Ivo
Ivo, 1-night trip
Verified
10/10 Exceptional
Sep 29, 2025
Nice and comfortable
SERGEY
SERGEY, 1-night trip
Verified
10/10 Exceptional
Nov 2, 2025
The best way to end a busy trip with some relaxing spas pools right outside your room. The massages were amazing too. Super cute hotel resort, clean rooms, staff were amazing. Highly recommended. A great way to acclimatise by spending a couple days here
Xian
Xian, 1-night trip
Verified
10/10 Exceptional
Jan 10, 2025
Wonderful stay. The facilities are amazing and the staff great!
Juan
Juan, 1-night trip
Verified
10/10 Exceptional
Nov 27, 2025
Outstanding location and facility. Quiet, safe. A paradise within the mountains. Staff extremely professional. Everything worked perfect. The cabin are well maintained, top bed!! Close by trail was amazing to hike. Dinner menu was delicious. A lot of options.
Eric
Eric, 1-night trip
Verified
10/10 Exceptional
Sep 3, 2025
I enjoyed the hot springs and spa experience . Also the heated floors in the bedrooms.
Ana Marcela
Ana Marcela, 1-night trip
Verified
10/10 Exceptional
May 3, 2025
It was an amazing experience and great access to the pools