Escape to Universal Hotel Castell Royal, an upscale retreat by the sea. Tee off at the 18-hole golf course, then unwind with a refreshing cocktail from the poolside bar or take in breathtaking views from the beachfront terrace.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Pool
Airport transfer
Parking available
Free WiFi
Restaurant
Air conditioning
Main amenities (12)
Daily housekeeping
On the beach
Restaurant and bar/lounge
Outdoor pool
Beach umbrellas
Beach sun loungers
Beach towels
Pool bar
Meeting rooms
Airport shuttle
Terrace
24-hour front desk
Feel at home (6)
Refrigerator
Private bathroom
Television
Garden
Terrace
Daily housekeeping
The current price is $178
$178
$203 total
includes taxes & fees
May 18 - May 19
Why we love this property
Beach bliss
Sandy beach paradise awaits at this waterfront hotel. Guests can unwind with provided beach towels, umbrellas, and loungers.
Work and play paradise
Located on the beach with meeting rooms and a poolside bar, this hotel offers concierge services. Golf enthusiasts can enjoy the adjacent 18-hole course.
Calle Costa i Llobera, Canyamel, Capdepera, Mallorca, 7589
What's nearby
Playa de Canyamel - 3 min walk - 0.3 km
Cuevas de Artà - 14 min walk - 1.1 km
coves d'Artà - 14 min walk - 1.1 km
Canyamel Golf - 9 min drive - 8.4 km
Claper des Gegant - 14 min drive - 10.1 km
Getting around
Palma de Mallorca Airport (PMI) - 74 min drive
Manacor Station - 25 min drive
Petra Station - 29 min drive
Airport shuttle (surcharge)
Restaurants
Restaurante Beach Club Font de sa Cala - 14 min drive
La Cabaña - 15 min drive
Can Goran Restaurant - 13 min drive
Cova Negra - 9 min drive
Sa Pleta by Marc Fosh - 13 min walk
About this property
Universal Hotel Castell Royal
Universal Hotel Castell Royal puts you within a 15-minute drive of Cala Agulla Beach. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include a poolside bar, a snack bar/deli, and a terrace.
All inclusive details
All-inclusive room rates at Universal Hotel Castell Royal are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
At a glance
DONE
Hotel size
126 rooms
Arranged over 9 floors
DONE
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 16
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 16
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free offsite parking nearby
DONE
Transfers
Airport shuttle on request (available 24 hours)*
Property amenities
Food and drink
Restaurant
Bar/lounge
Poolside bar
Snack bar/deli
What to do
On the beach
Bicycle rentals nearby
Hiking/biking trails nearby
Working away
Meeting rooms
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Luggage storage
Multilingual staff
Bicycle rentals
Beach sun loungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Terrace
Adjacent to a golf course
An outdoor pool
Arcade/game room
Banquet hall
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
What to enjoy
Furnished balcony
Freshen up
Private bathroom
Deep soaking bathtub
Bathtub only
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe (surcharge)
Eco-friendly toiletries
LED light bulbs
Recycling
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.
Optional extras
Airport shuttle service is offered for an extra charge of EUR 15 per person (one-way)
Safes in guestrooms can be used for an extra charge
Renovations and closures
The property is closed between October 20 and May 03.
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property uses solar energy, plus eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Universal Hotel Castell Royal Capdepera
Universal Hotel Castell Royal
Universal Castell Royal Capdepera
Universal Castell Royal
Universal Castell Royal
Universal Hotel Castell Royal Hotel
Universal Hotel Castell Royal Capdepera
Universal Hotel Castell Royal Hotel Capdepera
Frequently asked questions
Is Universal Hotel Castell Royal currently open?
The property is closed between October 20 and May 03.
Does Universal Hotel Castell Royal offer free cancellation for a full refund?
Yes, Universal Hotel Castell Royal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Universal Hotel Castell Royal?
Yes, there's an outdoor pool.
Are pets allowed at Universal Hotel Castell Royal?
Sorry, pets aren't allowed.
Is parking offered on site at Universal Hotel Castell Royal?
No, unfortunately, but there's free parking nearby.
Is airport shuttle service offered by Universal Hotel Castell Royal?
Yes, an airport shuttle is available. The charge is EUR 15 per person one-way.
What are the check-in and check-out times at Universal Hotel Castell Royal?
Check-in start time: 2 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in is available.
What is there to do at Universal Hotel Castell Royal and nearby?
Have fun with nearby activities like cycling and hiking. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include an arcade and a garden.
Are there restaurants at or near Universal Hotel Castell Royal?
Yes, there's an onsite restaurant.
Does Universal Hotel Castell Royal have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
Does Universal Hotel Castell Royal have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Universal Hotel Castell Royal like?
Universal Hotel Castell Royal is located on the waterfront, a short 16-minute walk from Cuevas de Artà and 16 minutes' walk from coves d'Artà.
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Reviews
Universal Hotel Castell Royal Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
8.8
Location
9.2
Staff & service
8.2
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Oct 3, 2025
Staff was exceptional
Kathleen
Kathleen, 3-night trip
Verified
10/10 Exceptional
May 4, 2025
I had a great stay at this hotel. The staff were friendly and helpful throughout my visit. The room was comfortable and well-equipped, with a beautiful sea view that really stood out. Breakfast offered a good variety and was fresh each morning. The cleaning service was consistent and kept everything spotless. I’d definitely recommend this place for a relaxing stay.
Ion
Ion, 5-night trip
Verified
10/10 Exceptional
Oct 9, 2024
Great location. Clean rooms.
Friendly staff
sital
sital, 4-night trip
Verified
10/10 Exceptional
Oct 3, 2024
Everything was amazing, but the pool was FREEZING!! Food was great, staff was friendly and helpful.
Alison Larocque
Alison Larocque, 4-night trip
Verified
10/10 Exceptional
Apr 15, 2026
Reception areas were immaculate and the staff so warm and friendly. Such a simple process accompanied with a glass of champage or orange juice to wind down with and take in the hotel information.
We had a seaview room and it was exactly that. Not just a glimpse like you get at some hotels but an unobstructed 180° view which also included a view over the pool.
Our room was spacious and spotlessly clean with a full range of toiletries, hairdryer, fridge, water jug, glasses and free to use safe. The balcony had a table, chairs and a drying rack. Outside the room there was recycling pods and on each even numbered floor the was a free to use chilled freshwater fountain.
The dining room was well laid out with plenty of room to sit comfortably and flexible enough to accommodate any group size. Staff were on hand to take drinks orders and clear tables and did so in a most polite, polished and efficient manner.
The food at every meal time was excellent. There were plenty of options to cater for all tastes and dietary requirements with a variety of fresh cooked to order items each meal time too.
Drinks by the pool were served to your sun lounger from the bar or alternatively there is a beach bar just a matter of yards away.
Beach sun loungers and towels all available to hire for a very reasonable day or weekly rate.
Overall we had a wonderful 5 night stay and wouldn't hesitate to return and recommend to all.
Norman
Norman, 5-night trip
Verified
10/10 Exceptional
Sep 6, 2024
Great time!
Great time! Super attentive staff. Fun entertainment. Everything was very clean and well taken care of. Not overcrowded or noisy.
Haley
Haley, 3-night trip
Verified
10/10 Exceptional
Jun 27, 2024
Perfect vacation!
Robert
Robert, 6-night trip
Verified
8/10 Very good
Aug 18, 2025
We had a good time at this hotel. It was clean But not much to do in the evenings. Food was ok, we took full board which was added with no cost to the nightly rate. You get what you paid for. With a car we were able to drive the island but it is to big so lots of driving time.
Shereen
Shereen, 3-night trip
Verified
10/10 Exceptional
Aug 4, 2024
The ladies running the desk during the day are top notch, truly professional. Kind and attentive. We had an excellent stay and would definitely recommend this hotel.
amy
amy, 3-night trip
Verified
10/10 Exceptional
Apr 29, 2025
TRISTAN
TRISTAN, 1-night trip
Verified
4/10 Fair
Sep 5, 2023
Absence of drinks in the fridge, no breakfast in the room, bar with ridiculous closing times, paid pool loungers, hotel closing at night!! could be two stars for the services offered
mirko
mirko, 4-night trip
Verified
8/10 Very good
Sep 15, 2025
Missnöjda med maten men resten FANTASTISKT
Vi hade en fantastisk vistelse. Läget är otroligt vid en vacker sandstrand omgiven av ännu vackrare berg. Städningen var toppen och personalen trevlig. Frukosten var bra, men tyvärr levde resten av maten absolut inte upp till förväntan (vi hade all inclusive). Maten vid strandbaren var rent av hemsk. Väldigt välgjorda drinkar dock!
Karin
Karin, 6-night trip
Verified
10/10 Exceptional
Jul 2, 2025
Très belles prestations (confort, repas, service) et très bel emplacement !
Sébastien
Sébastien, 7-night trip
Verified
10/10 Exceptional
Jun 20, 2025
Wahnsinnsbucht, tolles Hotel, sehr freundliche Mitarbeiter, gute Cocktails, sehr sauber und gepflegt. Nichts zu beanstanden.
Manfred
Manfred, 13-night trip
Verified
8/10 Very good
Jun 10, 2025
Zum 2. Mal hier, dieses Mal in einem Familien Zimmer. Schöne Grösse für 3, Aussicht toll.
Das Frühstück ist reichhaltig und lecker.
Raffaela
Raffaela, 7-night trip
Verified
10/10 Exceptional
Jun 8, 2025
Superbe hôtel situé près de la plage. Je pense que nous avons vécu un moment hors du temps, mais ça ne serait pas pareil en pleine saison.
Les chambres ont une vue magnifique.
Le buffet est super.
Le personnel est très attentif.
Vous avez une coupe de cava à l’arrivée.
Je recommande
ENORA
ENORA, 1-night trip
Verified
10/10 Exceptional
May 29, 2025
Luna de miel espectacular
Fuimos de luna de miel y nos atendieron de maravilla con mucha atención y amabilidad
Edith Dolores
Edith Dolores, 7-night trip
Verified
6/10 Good
Jul 10, 2024
Solicité cama matrimonial y nos dieron 2 camas individuales unidas con ropa de cama individuales, y al dormir se separan, pésimo la comodida que brindaron siendo un hotel de alta categoría
Joaquin
Joaquin, 1-night trip
Verified
6/10 Good
Jul 3, 2024
SEHR hellhörig und jeder „Service“ ist kostenpflichtig (bspw. Badetücher, Late Check-Out und Reservierung von Liegen am Pool). Von einem 4-Sterne-Haus sollte all dies ohne Extra-Zahlung angeboten werden. Zudem war eine Abdunkelung des Zimmers ab Sonnenaufgang quasi unmöglich.
Die Gegend ist sehr ruhig, sodass wir fast jeden Abend in einen anderen Ort gefahren sind (ein Mietwagen ist wärmstens zu empfehlen). Hierfür kann das Hotel jedoch nichts.
Wir werden sicher nicht wiederkommen.
Positiv war dennoch der sehr saubere und schöne Strandabschnitt und das zuvorkommende und gründliche Reinigungspersonal.
Ornella
Ornella, 5-night trip
Verified
8/10 Very good
Oct 22, 2023
Direkt am Strand (Strand aber mit grauen Sand und Kiesel). Personal ist unglaublich freundlich - die waren wirklich TOP ♥️
- Animation (Sport, Angebot für Kinder) gab es nicht (wir dürften ins Nebenhotel Universal Laguna gehen - Animateur Victor dort war total unhöfflich, grob, faul und frech, nie zu finden gewesen und am Ende hat mich angeschriehen).
Beim All In Angebot viele Getränke, sogar Latte Macchiatto, waren nicht inkludiert. Für 4* Hotel finde ich es komisch, dass man für Liegen und Strandhandtücher bezahlen musste. Diese Kleinigkeiten haben den Eindruck vom Hotel verschlechtert.
Zlatana
Zlatana, 13-night trip
Verified
8/10 Very good
Sep 17, 2023
Schönes Hotel, etwas in die Jahre gekommen und die Betten waren leider echt nicht gemütlich. Die Bäder sind nicht ganz auf dem neusten Stand, z.B. hatte unsere Dusche nie eine konstante Temperatur. Der Pool ist groß, aber nicht wahnsinnig aufregen, gerade für Kinder.
Das Personal gibt sich viel Mühe und alle waren sehr nett. Das Essen ist auch sehr gut. Etwas unangenehm ist, dass für Strandliegen, Poolliegen und Handtücher extra gezahlt werden muss.
Das Hotel liegt sehr ruhig, gut für Familienurlaub oder Seniorentrips. Ein Strand ist direkt vor der Tür, weitere sehr schöne Strände sind in nur 15 Minuten mit dem Auto zu erreichen. Supermärkte und kleine Restaurants sind auch direkt vor der Tür.
Marieke
Marieke, 9-night trip
Verified
8/10 Very good
Aug 29, 2023
Sehr gutes Essen, freundliches personal, wunderschöner strand
Julian
Julian, 5-night trip
Verified
10/10 Exceptional
Jul 24, 2023
Mangiare: Buona scelta di piatti e immediati ripristini dei prodotti finiti. Qualità buona e servizio ottimo. Leggermente sbilanciata la cucina con piatti per i tedeschi, comuncue BUONA.
Giulio
Giulio, 12-night trip
Verified
10/10 Exceptional
Jun 16, 2023
Sehr ruhige und angenehme Lage, freundliches und hilfsbereites Personal. Klimatisierte Zimmer, schöne Poolanlagen sowie große und wechselnde Buffets. All-Inclusive sehr empfehlenswert.
Sven Hans
Sven Hans, 5-night trip
Verified
10/10 Exceptional
Aug 22, 2022
Keine Beanstandung. Evtl. mehr für jüngere anbieten