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25hours Hotel Altes Hafenamt

Hotel with restaurant, near International Maritime Museum

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In the heart of Hamburg, 25hours Hotel Altes Hafenamt offers a tranquil retreat with a Mediterranean twist. Unwind in the sauna or stroll through the garden, then savor NENI's on-site restaurant for breakfast and dinner. With an outdoor entertainment area and bar to keep you engaged, free WiFi to stay connected.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Laundry facilities
  • 24/7 front desk
  • Pet friendly
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Sauna
  • Self parking
  • Business center
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe
  • Water dispenser

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is $154
$165 total
includes taxes & fees
Dec 14 - Dec 15

Room options

View all photos for Large

Large | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Large

8.8 out of 10
Excellent
(9 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Medium

Medium | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Medium

9.2 out of 10
Wonderful
(22 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Extra Large

Extra Large | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Extra Large

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 3
  • 1 Double Bed

Similar properties

Lobby
25hours Hotel HafenCity
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 1,001 reviews
The price is $129
$138 total
includes taxes & fees
Dec 21 - Dec 22
25hours Hotel HafenCity
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About the neighborhood

Map
Osakaallee 12, Hamburg, HH, 20457

What's nearby

  • International Maritime Museum - 2 min walk - 0.2 km
  • Hamburg Cruise Center - 6 min walk - 0.5 km
  • Hamburg Dungeon - 7 min walk - 0.7 km
  • Miniatur Wunderland - 9 min walk - 0.8 km
  • Elbe Philharmonic Hall - 12 min walk - 1.0 km

Getting around

  • Hamburg Airport (HAM) - 40 min drive
  • HafenCity Universität Hamburg Station - 7 min walk
  • Hamburg Central Station - 20 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 20 min walk
  • Überseequartier Station - 4 min walk
  • Messberg U-Bahn - 9 min walk
  • HafenCity Universität Station - 9 min walk

Restaurants

  • ‪Sabai Dee Mai Restaurant - ‬3 min walk
  • ‪Andronaco HafenContor - ‬3 min walk
  • ‪Fleetschlösschen - ‬4 min walk
  • ‪Kazu Ramen - ‬4 min walk
  • ‪Starbucks - ‬4 min walk

About this property

25hours Hotel Altes Hafenamt

25hours Hotel Altes Hafenamt offers a great location, putting you within a 15-minute walk of Miniatur Wunderland and Hamburg Cruise Center. Guests can enjoy Mediterranean cuisine at NENI, which serves breakfast, lunch, and dinner, and the sauna makes for a relaxing end to the day. Other highlights include a bar/lounge, a terrace, and a garden. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: Überseequartier Station is 4 minutes and Messberg U-Bahn is 9 minutes.

At a glance

DONE

Hotel size

    • 49 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 28 per day)
    • Onsite parking limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Water dispenser

Traveling with children

  • Children stay free (see details)

What to do

  • Hiking/biking trails nearby

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bicycle rentals

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Sauna
  • At least 80% of food locally-sourced
  • Vegetarian dining options
  • Double-glazed windows
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Outdoor entertainment area

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Guidebooks/recommendations
  • Local maps

Special features

Dining

NENI - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner.
Boilerman Bar - This cocktail bar serves light fare only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fee & policy details

Refundable deposits

  • Deposit: EUR 75 per accommodation, per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 26 for adults and EUR 13 for children

Children & extra beds

  • Rollaway beds are available for EUR 20.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 20 per pet, per night

Parking

  • Self parking costs EUR 28 per day

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Also known as

25hours Hotel Altes Hafenamt Hamburg
25hours Altes Hafenamt Hamburg
25hours Altes Hafenamt
25hours Altes Hafenamt Hamburg
25hours Hotel Altes Hafenamt Hotel
25hours Hotel Altes Hafenamt Hamburg
25hours Hotel Altes Hafenamt Hotel Hamburg

Frequently asked questions

Does 25hours Hotel Altes Hafenamt offer free cancellation for a full refund?

Yes, 25hours Hotel Altes Hafenamt does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at 25hours Hotel Altes Hafenamt?

Yes, dogs are welcome. There's a charge of EUR 20 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at 25hours Hotel Altes Hafenamt?

Yes. Self parking costs EUR 28 per day. Parking spots may be limited.

What are the check-in and check-out times at 25hours Hotel Altes Hafenamt?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

Is there an onsite casino at 25hours Hotel Altes Hafenamt?

No, this hotel doesn't have a casino, but Casino Esplanade (4-min drive) is nearby.

What is there to do at 25hours Hotel Altes Hafenamt and nearby?

Have fun during the warmer months with activities nearby such as hiking. Enjoy amenities like a sauna and a garden.

Are there restaurants at or near 25hours Hotel Altes Hafenamt?

Yes, NENI offers Mediterranean cuisine.

What's the area around 25hours Hotel Altes Hafenamt like?

25hours Hotel Altes Hafenamt is in Hamburg City Center, a short 4-minute walk from Überseequartier Station and 10 minutes' walk from Miniatur Wunderland.

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25hours Hotel Altes Hafenamt Reviews

Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Bar
Location
Room
Restaurant

Reviews

10/10 Exceptional

Superb

Arrived and our room was ready early - bonus! Reception staff were excellent. Great room. Bar superb. We don’t have breakfast or eat in the hotel. Now off to Copenhagen to compare!
Matthew Zac, 2-night trip

10/10 Exceptional

We absolutely loved our first stay in a 25hours hotel. The staff and location and accommodations were all well above our expectations, and we look forward to staying again!

8/10 Very good

Everything really good. Great location and nice ambiance. Some minor point for improvement. It is very dark in the restaurant especially for breakfast. Pillows in room for sleeping are too thin.
Bas, 2-night trip

10/10 Exceptional

Top
Hagen, 2-night trip

10/10 Exceptional

Very pleasant stay in Hamburg

We were only there for one night, wish it was more! The hotel is clean and the staff was very helpful and friendly! Helped us book a night cruise and called a taxi for us in the morning. Great location for us as we wanted the night cruise and had booked a time for Miniature Wonderland in the morning.
Loved the welcoming set up of the room!
Rick, 1-night trip

10/10 Exceptional

We could not have been happier, my sporty son was chuffed to gain access to the adjacent gym and I enjoyed the Schmökerstube and Bar!
Antje, 1-night trip

10/10 Exceptional

Incredible hotel!!!

Hotel was a great find! Have stayed at many properties throughout Hamburg over the years and this one was by far...The best! Spotless clean, great staff and the attention to detail was second to none. Boiler Room bar and Neni restaurant are not to be missed while staying there. Haffen City is growing up nicely and downtown is a leisurely 10 minute walk. Highly recommended!!
2-night trip

8/10 Very good

Nice hotel, room was okay but was expecting little bit more space for extra large room. The bed for our daughter was not ready upon our arrival, there were only towels for two in the room and we were never given extra glass/cup although the housekeeping team sorted out the bed straight away. Was expecting little bit more such as bathrobes and a larger outdoor area for the guests. There were only two tables outside the reception and although the restaurant had a large outdoor area, the restaurant manager was not happy for us to sit there unless we were ordering food from the restaurant. This was not great as we were the guests of the hotel. Buffet breakfast was good, but pricey at 26€ per person so for a family of three this was not a great value for money. One morning there was a lot of noise around 7am in the corridor, which woke us up. The hotel is in a great location and staff was friendly apart the moody restaurant manager who was very precious about his EMPTY outdoor space being dedicated to the restaurant guests despite us being the guests of the hotel!?. Big thank you to the housekeeping team that was friendly and helpful. 4 starts due to lack of outdoor or indoor space for the guests to relax apart from the restaurant area.
Joanna, 7-night trip

6/10 Good

Holding amount on credit card was ridiculously to high especially when we had paid! Lack of sun charging facilities and tv not working properly.
James, 5-night trip

4/10 Fair

Not worth this amount money

I had some bad experiences during my stay at this hotel: The Wi-Fi signal was very poor in my room. I notified the desk and they promised to check but nothing has changed afterwards. The safe in the room was not working. The desk said they knew the problem but didn't offer any alternative solution to me. I had to carry all my valuable things with me all the time. There was a cooking oil smell in my room on the 2nd floor because of the restaurant on the basement floor. The breakfast was okay.
2-night trip

4/10 Fair

How not to treat a guest

I chose the hotel based on a recommendation from a friend. The room was large and modern, but as I turned on the shower, I had phone call and suddenly I see water flowing out from the bathroom and into the bedroom where my clothes for a business function was layed out. Things like this can happen but it was a very unfavorable situation as I was in a rush. I just had to put back on the clothes I was travelling in and leave for the function. As I left for the evening I told the receptionist that I expect that my belongings are moved to another room l which would be ready for me upon my return. The receptionist confirmed and apologized. When I returned that night the room had not been changed, but the housekeeping had sort of dried up the carpet to the best of their ability. On checking out the next morning i was quite frustrated and said I would expect not to pay (fully) for the night, as the hotel’s plumbing issues impacted my night negatively, and the hotel did not even bother to change my room even though having agreed to it on the spot. I did not pay as I left, but after a couple of hours i received an e-mail from the hotel saying they charged my card in full and they have no recollection that they promised to change my room, nor could they find any evidence of any flooding. Being mistreated and indirectly accused of lying, this will be the last stay at 25hrs.
Jon, 1-night trip

8/10 Very good

Dejlige store værelser, skøn seng, god morgenmad. Dog er der meget MØRKT over det hele, i restauranten og på gangene og værelset, det skulle man lige vænne sig til.
Gitte, 1-night trip

10/10 Exceptional

Rigtig hyggeligt boutique hotel med nærværende personale og god kvalitet hele vejen rundt. Morgenmaden er super lækker, varieret og madvarerne af super kvalitet. Ikke noget fra dåse eller juice fra en papkarton. Lækkert 😋
Jørgen, 2-night trip

10/10 Exceptional

Äußerst angenehme Übernachtung

Extrem freundliches Personal, super Zimmer, tolles Ambiente, gutes Frühstück.
Claus, 1-night trip

8/10 Very good

Du
Sören Dr., 1-night trip

10/10 Exceptional

Så mysigt hotell, fantastiskt trevlig personal, bra frukost och suverän resraurang lunch och kväll.
Joakim, 2-night trip

6/10 Good

Utroligt støjniveau hele natten og om morgenen. Virkelig dårlig sovekomfort
Poul Morten, 1-night trip

10/10 Exceptional

Supernajs hotell

Supermysigt hotell i mysigt 1800 tals hus. Gillar man gamla tegelhus så är detta rätt plats. Nära till allt känns det som.
1-night trip

10/10 Exceptional

Rigtig godt

Virkelig et godt ophold. Hotellet har en masse små sjove detaljer og har et meget imødekommende og serviceminded personale
Morten, 1-night trip

10/10 Exceptional

Das Zimmer war toll und der Aufenthalt begeisternd zu Fuß zur Elbphilharmonie am Abend, das Frühstück sehr lecker. Wir kommen wieder
Sibylle, 2-night trip

10/10 Exceptional

Großes modernes Zimmer und sehr freundliches Personal.
Andre, 2-night trip

10/10 Exceptional

Väldig fint, opretentiöst hotell i HafenCity med bra läge. Utmärkt frukost.
2-night trip

10/10 Exceptional

Excellent séjour avec ma fille
Capucine, 1-night trip

6/10 Good

Coole Location mit zu coolen MA

Die Lage ist mehr als passend innerhalb der Hafencity, um auch den Rest der Stadt zu erleben. Ob man jetzt am Empfang geduzt werden muss, bleibt ja jedem selbst überlassen, das zu erwidern oder zu ändern, aber wenn eine Belastung auf der Kreditkarte fehlerhaft ist, möchte ich doch etwas Empathie erhalten und eine Lösung finden! Es sind nicht immer die Anderen (in diesem Fall der Vermittler, das Buchungsportal oder der Kollege:(). Beim Frühstück sind wir hingegen von sehr sympathischen Servicekräften begleitet worden. Die Einrichtung entspricht dem avisierten Industriedesign und versprüht mit vielen Kleinigkeiten (Emaillebecher, Wärmflasche und Schlafschaf) echten Charme.
Hansi, 1-night trip

10/10 Exceptional

Alles super! Personal, Zimmer, Frühstück top. Wir kommen gerne wieder.
Daniela, 2-night trip