Hotel Maya Balam

3.0 star property
City-center Calakmul hotel with restaurant

Choose dates to view prices

Photo gallery for Hotel Maya Balam

Exterior
Breakfast and dinner served, local cuisine
Front of property
Standard Double Room | Iron/ironing board, bed sheets
Interior entrance
In the heart of the city, Hotel Maya Balam offers a warm atmosphere with a daily manager's reception and WiFi in public areas. Enjoy stunning views from the rooftop terrace, savor breakfast at the restaurant or grab coffee/tea in the lobby.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Airport transfer
  • 24/7 front desk
  • Air conditioning
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (10)

  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Airport drop-off service
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Free self parking

Room options

Available filters for rooms
Showing 3 of 3 rooms

Superior Room

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Daily housekeeping
Air conditioning
Ceiling fan
Private bathroom
Cable channels
Flat-panel TV
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Daily housekeeping
Air conditioning
Ceiling fan
Private bathroom
Cable channels
Flat-panel TV
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

Classic Room

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Daily housekeeping
Air conditioning
Ceiling fan
Private bathroom
Cable channels
Flat-panel TV
Daily housekeeping
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About the neighborhood

Map
Calle Xpujil #10 Entre, Silvituk y Av. Calakmul, Calakmul, CAM, 24640

What's nearby

  • Museo Deocundo Acopa Lezama - 5 min walk - 0.4 km
  • Xpujil Ruins - 11 min walk - 1.0 km
  • Becán - 17 min drive - 9.2 km
  • Chicanná - 19 min drive - 11.6 km
  • Hormiguero Ruins - 59 min drive - 24.5 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 106 min drive
  • Airport drop-off service

Restaurants

  • ‪Restaurante Sazon Veracruzano - ‬5 min walk
  • ‪Restaurante Becán - ‬7 min drive
  • ‪carnes y mariscos - ‬3 min drive
  • ‪Antojitos Mimi - ‬4 min walk
  • ‪Ma'alobkin - ‬13 min walk

About this property

Hotel Maya Balam

When visiting Calakmul, Hotel Maya Balam is a great choice to consider. Guests looking for a bite to eat can check out El Maná, which serves local cuisine and is open for breakfast and dinner.

At a glance

DONE

Hotel size

    • 9 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The property charges 5 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
DONE

Transfers

    • Airport drop off on request(available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Coffee/tea in a common area
  • Free daily reception

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Terrace

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Towels

More

  • Daily housekeeping

Special features

Dining

El Maná - This family restaurant specializes in local cuisine and serves breakfast and dinner.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 90 to 115 for adults, and MXN 90 to 115 for children
  • Airport shuttle service is offered for an extra charge of MXN 1800 per vehicle. Maximum occupancy 6
  • Credit card charges are subject to an extra charge of 5 percent

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel Maya Balam
Hotel Maya Balam Xpujil
Maya Balam
Maya Balam Xpujil
Hotel Maya Balam Calakmul
Maya Balam Calakmul
Hotel Maya Balam Hotel
Hotel Maya Balam Calakmul
Hotel Maya Balam Hotel Calakmul

Frequently asked questions

Does Hotel Maya Balam offer free cancellation for a full refund?

Yes, Hotel Maya Balam does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Maya Balam?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Maya Balam?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel Maya Balam?

Yes, a shuttle from the hotel to the airport is available. The charge is MXN 1800 per vehicle.

What are the check-in and check-out times at Hotel Maya Balam?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is noon.

Are there restaurants at or near Hotel Maya Balam?

Yes, El Maná offers local cuisine.

What's the area around Hotel Maya Balam like?

Hotel Maya Balam is in the heart of Calakmul, a short 11-minute walk from Xpujil Ruins and 4 minutes' walk from Museo Deocundo Acopa Lezama.

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Reviews

Hotel Maya Balam Reviews

8.2

Very Good

8.8

Cleanliness

7.4

Location

8.6

Staff & service

7.8

Eco-friendliness

8.0

Property conditions & facilities

Popular mentions

Room
Breakfast
Service staff
Restaurant
Air conditioning
Location
Wifi
Ruins
Kitchen
Water

Reviews

4/10 Fair

Okay place to stay in the area.

It was a good enough place to stay two nigts for the activities we did around the area.
Denise, 1-night trip

8/10 Very good

Good for the price. Clean sheets and towels, recommended for a budget-conscious traveler.
John, 1-night trip

8/10 Very good

As always a great place to stay for the area. Just wish they'd update/improve the wifi, it's pretty much useless.
Dave, 1-night trip

4/10 Fair

No water in the morning. Mattress was uncomfortable. Holes in towels. Very basic set up.
Daniel, 1-night trip

8/10 Very good

Perfect location for those who are interested in visiting Calakmul. The room was big, comfortable and clean. Small issues can occur, such as water or electricity shortages, but the staff was always kind and ready to help. Recommended!
Andrea, 1-night trip

8/10 Very good

Regular

Falta de mantenimiento y funcionalidad (puerta de baño no cierra , no hay agua caloente
Chapa no sirve
ignacio, 1-night trip

10/10 Exceptional

xxx
Uwe, 2-night trip

6/10 Good

Bien pour 1 nuit pour ne pas être trop loin de calakmul mais le confort reste assez sommaire au niveau de la chambre. Bonne nourriture pour pas cher à l'hôtel.
frédéric, 1-night trip

8/10 Very good

Hotel ia beautiful, the only thing I didn't like was the restaurant, food was cold and service was slow,
Zoe, 1-night trip

10/10 Exceptional

Excelente servicio. Super atentos
Jorge, 1-night trip

4/10 Fair

Hotel tres basique et bruyant

L'hôtel est vieillot et la literie est tres mauvaise. La nuit est difficile avec un generateur a proximité qui est tres bruyant. Il y a mieux de meilleur rapport qualité prix dans cette ville
Jean philippe, 2-night trip

10/10 Exceptional

Hôtel confortable avec personnel très sympathique

Hôtel avec climatisation silencieuse et confortable. Personnel très sympathique et restaurant sur site très bon et arrangeant sur les horaires : petit déjeuner préparer dans des boites pour un départ à 6h avec le repas du midi également. Je recommande pour visiter Calakmul
Restaurant ombragé
Claude, 2-night trip

10/10 Exceptional

Tres bon hôtel pour passer la nuit

Bon hôtel sui ne paie pas de mime , a bon prix pour y passe la nuit: propre au C alme , avec un parking fermée et sécurisé . il y’a un petit restaurant , les plats sont très bien cuisinés et pas cher . Il ouvre très tôt et nous avons pu avoir un petit dej et même pi prendre un casse croûte pour notre visite en journée à calakmul !
Irène, 1-night trip

10/10 Exceptional

El hotel esta super limpio y excelente ubicacion para poder visitar todas las piramides que estan alrededor, nos encantaron las de Becan. El restaurante esta buenisimo, la atencion de Citlali la mejor!! es una persona divina!. Lo unico es que tienen unos gallos alrededor en el pueblo que son muy madrugadores. Pero por otro lado ayuda a que se levante uno temprano .
MARINA MARTINEZ, 3-night trip

10/10 Exceptional

RAS
Jacky, 2-night trip

10/10 Exceptional

Usamos este hotel para pasar la noche y salir temprano a Calakmul, esta convenientemente cerca de la zona arqueológica, el hotel está bien, buen servicio del personal.
JUAN, 1-night trip

10/10 Exceptional

Nous avons apprécié la cuisine du restaurant de l'hôtel
Catherine, 1-night trip

10/10 Exceptional

It’s an isolated area near some amazing places, but I’m afraid that the train Maya is going to bring a lot of tourism and change the entire nature of the place, and that the local people will be the last to benefit from this. I think we got there just as the wave was starting to break.
Greg, 2-night trip

6/10 Good

Habitación limpia y cómoda...
EFRAIN, 1-night trip

10/10 Exceptional

Recomendable sin pretemciones

Buena atención Los colchones algo incómodos
María Susana, 1-night trip

6/10 Good

Hôtel pratique pour passer une nuit avant de visiter Calakmul. Mais chambre pas très charmante, forte odeur d'égouts, taches d'humidité. Mais draps propres
Marie, 1-night trip

10/10 Exceptional

A pleasant stay

A clean, quiet room for a very fair price. Helpful staff provided us with an excellent guide to the Calakmul ruins and the bat cave.
Maria, 3-night trip

2/10 Poor

The Rooster Motel from hell

I wanted to like this hotel however, it lacks any creature comforts and is very poorly managed. The WiFi doesn't work, the restaurant food is inedible and the shower is best described as a dribble! If that wasn't bad enough, a neighbouring rooster routinely wakes everyone at 3.30am. If you value your sanity I strongly recommend booking alternative accommodation.
Julian, 2-night trip

10/10 Exceptional

This is a jewel in the jungle. Not perfect but really great & we highly recommend. The rooms are clean, safe & secure. There’s a restaurant on site where we ate all our meals. They’ll provide a boxed lunch for days out.
Robert, 2-night trip

8/10 Very good

Hôtel agréable, étape sur la route des ruines de Calakmul ou en chemin entre la côte caraïbe et celle du golfe du Mexique. Personnel sympathique, nous a remis la chambre dès notre arrivée à 12:30 (au lieu des 15:00 requis). L’environnement de l’hôtel est assez bruyant entre musique du restaurant voisin et les chiens et coqs environnants. Un petit déjeuner peu être pris sur place avec supplément.