From the moment we entered, there was zero greeting, in fact the man running the counter had no name tag or uniform on, just a plain tshirt. he barely spoke a word to me, didn't say anything about the breakfast times or where to find it, wifi, etc...the normal check in schpeel. Our key didnt work to our room, he tried the key, he remade a new key and that one didn't work so then he said he would move us to a new room. This room had 8 stink bugs crawling the ceiling. The wallpaper next to the shower was peeled back four inches with black mold on the wall, the room smelled like mildew, spiderwebs in the corner and dead bugs. The toilet seat had one bolt broken so you were fighting to stay on the toilet. The curtains were gross. Both coverlets on the beds had brown stains on them. The TV wasn't hooked up right and thankfully my husband was able to get around it. The only positive is the carpet seemed relatively new and the sheets seemed clean. I would not stay here again. No customer service and hotel needs a deep clean, some upgrades, bugs gone, mildew/mold problem handled ( no fan in the bathroom is a killer). It's conveniently located so it has potential.