Located near a train station, The Royal Snail is a great choice for a stay in Namur. You can visit the spa to indulge in massages, body wraps, or hydrotherapy, and Agathopede serves lunch and dinner. Other highlights at this luxurious hotel include an outdoor pool, a bar/lounge, and a fitness center.
Charleroi (CRL-Brussels South Charleroi) - 37 min drive
Liege (LGG) - 101 min drive
Jambes Station - 17 min walk
Jambes-East Station - 22 min walk
Namur Station - 22 min walk
Airport shuttle (surcharge)
Restaurants
Circus Casino Resort - 2 min walk
Le Panorama - 9 min walk
La Carte Du Roi - 10 min walk
Le Château de Namur - 14 min walk
Le Fief de Namur - 10 min walk
About this property
The Royal Snail
Located near a train station, The Royal Snail is a great choice for a stay in Namur. You can visit the spa to indulge in massages, body wraps, or hydrotherapy, and Agathopede serves lunch and dinner. Other highlights at this luxurious hotel include an outdoor pool, a bar/lounge, and a fitness center.
At a glance
DONE
Hotel size
30 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: midnight
Check-out time is 11 AM
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite valet parking (EUR 15 per night)
DONE
Transfers
Airport shuttle (available 24 hours)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) 7 AM–10 AM on weekdays and 8 AM–11 AM on weekends
Restaurant
Bar/lounge
24-hour room service
Snack bar/deli
What to do
Fitness classes
Pilates classes
Use of nearby fitness center
Golf lessons nearby
Hiking/biking trails nearby
Kayaking nearby
Segway rentals/tours nearby
Skydiving nearby
Working away
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Bicycle rentals
Facilities
4 buildings/towers
Built in 2013
Safe-deposit box at front desk
Garden
Terrace
Library
Fitness center
An outdoor pool
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Art Deco architecture
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Grab bar near toilet
Room amenities
Be entertained
40-inch LCD TV
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Slippers
Iron/ironing board (on request)
Sleep well
Pillow menu
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Rollaway/extra bed (surcharge)
What to enjoy
Yard
Individually furnished and decorated
Freshen up
Rainfall showerhead
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free weekday newspapers
Free WiFi
Phone
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Dining
Agathopede - This poolside fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Here's the breakdown, no surprises
Refundable deposits
Deposit: EUR 100.00 per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.25 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Continental breakfast is offered for an extra charge of approximately EUR 20 per person
Airport shuttle service is offered for an extra charge of EUR 95 per vehicle (one way)
Late check-out can be arranged for an extra charge of EUR 50 (subject to availability)
Children & extra beds
Cribs/infant beds are available for EUR 15.0 per night
Rollaway beds are available for EUR 30.0 per night
Parking
Valet parking costs EUR 15 per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Royal Snail
Royal Snail Hotel
Royal Snail Hotel Namur
Royal Snail Namur
Snail Hotel
The Royal Snail Hotel
The Royal Snail Hotel
The Royal Snail Namur
The Royal Snail Hotel Namur
Frequently asked questions
Does The Royal Snail offer free cancellation for a full refund?
Yes, The Royal Snail does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Royal Snail?
Yes, there's an outdoor pool.
Are pets allowed at The Royal Snail?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Royal Snail?
Yes. Valet parking costs EUR 15 per night.
Is airport shuttle service offered by The Royal Snail?
Yes, an airport shuttle is available. The charge is EUR 95 per vehicle one way.
What are the check-in and check-out times at The Royal Snail?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge of EUR 50 (subject to availability).
Is there an onsite casino at The Royal Snail?
No, this hotel doesn't have a casino, but Grand Casino de Namur (3-min walk) is nearby.
What is there to do at The Royal Snail and nearby?
Have fun with activities like boat tours, hiking, and kayaking, and practice your swing at the nearby golf course. Additional recreation onsite includes fitness classes and Pilates. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Royal Snail also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near The Royal Snail?
Yes, Agathopede offers garden views and poolside dining.
Does The Royal Snail have any outdoor private spaces?
Yes, every room features a yard.
What's the area around The Royal Snail like?
The Royal Snail is a short 3-minute walk from Grand Casino de Namur and 9 minutes' walk from Castle of Namur.
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Reviews
The Royal Snail Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.2
Location
8.8
Staff & service
8.6
Eco-friendliness
8.8
Property conditions & facilities
Popular mentions
Room
View
Service staff
Reviews
8/10 Very good
Aug 24, 2025
Summer break in Namur
Good rooms, friendly staff, nice breakfast, great location!
Kunal
Kunal, 2-night trip
10/10 Exceptional
Sep 4, 2025
Great fond6
What a find! Lovely, quirky place with enthusiastic staff. Some parking right there and big underground carpark with EV chargers not too far away.
Right on the river with good access I to town. But we were too tired to leave the building for dinner, and that was great. Superb good choices and every tasted fantastic. Even if you weren't staying here, a great place for a quiet informal.meal.
Ken
Ken, 1-night trip
10/10 Exceptional
Jun 15, 2025
Excellent
Renato
Renato, 2-night trip
10/10 Exceptional
Jul 19, 2024
Great staff!
Matthew
Matthew, 3-night trip
10/10 Exceptional
Jun 19, 2024
The bed was super comfortable, although room was a little on the small side it was very well appointed
Steven
Steven, 1-night trip
10/10 Exceptional
Nov 24, 2022
One of my favourite hotels that I stay in
Nigel
Nigel, 1-night trip
4/10 Fair
Mar 23, 2025
The shower was cold as the boiler broke down. Reception said it was fixed and would work again which wasn't the case.
emile
emile, 1-night trip
10/10 Exceptional
Jul 9, 2023
The hotel is very nice, rooms are large and nicely decorated. Amenities are lovely.
Andrea
10/10 Exceptional
Jul 29, 2022
Locatie perfect, nette hotel.
Hamid
Hamid, 3-night trip
8/10 Very good
Oct 7, 2024
Top
Super enkel parking probleem
Franky
Franky, 1-night trip
10/10 Exceptional
Jul 9, 2024
A fun place to spend a few nights when visiting Namur. The air-conditioning was great in the hot July weather when I visited and my little balcony, which I was not expecting, was a treat.
I often travel solo and take Expedia's recommendation of the suitable room for solo travellers. My room had a single bed which had a comfortable mattress but was a bit on the small side for a 6ft2 man!
Michael
Michael, 4-night trip
6/10 Good
Aug 16, 2022
general
we have stayed in this hotel many times in the past but sadly now needs a good clean and update. expensive breakfast
grant
grant, 1-night trip
2/10 Poor
Aug 26, 2024
Beware of fraudulent exit charges in this hotel
I asked to do laundry in their own in-house machine and staff agreed to it. I Dropped off my laundry and the hotel manager noticed it and told reception that the machine in question is not for washing customers' laundry, even though laundry room's marked as hotel properties @hotels.com website. The manager decided on his own, without asking us anything, to use them their external premium laundry service, which is available to use using separate order sheet in the room that must be filled out if it is used.
When I later picked up the laundry, they told the cost was exactly the same as room hold. I never got any kind of receipt for the service either. I called hotels.com and they found this weird. Upon exit they told us to pay voluntarily smaller amount or they'll double charge the room hold using Hotels.com "no show" hold from my credit card. They did the fraudulent charge and I had to close my credit card in order to do the chargeback claim. The credit card company paid me back the amount and hotel is now in hot water with the credit card company due to fraudulent charge.
I would avoid this hotel as the manager engineers services you did not order and does not give receipt for it and ultimately tries to trick you paying smaller amount which you cannot chargeback if you've voluntarily paid with PIN if you fall into his tricks.
If you sort ratings starting from the worst, you can see the manager is very rude and calls bad ratings liars. They're not. Room was also loud.
Verified traveler
2-night trip
8/10 Very good
Aug 30, 2025
Aziz
Aziz, 3-night trip
8/10 Very good
Aug 24, 2025
Marilyn Mcclelland-saleny
Marilyn Mcclelland-saleny, 1-night trip
8/10 Very good
Aug 9, 2025
Jo
Jo, 1-night trip
6/10 Good
Aug 7, 2025
Très moyen au niveau du service pour un 5 étoiles
En relais de spa en Belgique
stéphane
stéphane, 1-night trip
8/10 Very good
Jul 11, 2025
Lars-Bo
Lars-Bo, 1-night trip
6/10 Good
Jun 16, 2025
Bart
Bart, 1-night trip
10/10 Exceptional
May 26, 2025
Mathieu
Mathieu, 1-night trip
10/10 Exceptional
May 20, 2025
Lekker verblijf gehad. Lekker eten
RWW
RWW, 1-night trip
10/10 Exceptional
May 16, 2025
julien
julien, 3-night trip
6/10 Good
May 15, 2025
Saber
Saber, 1-night trip
8/10 Very good
Apr 22, 2025
Aziz
Aziz, 2-night trip
10/10 Exceptional
Apr 19, 2025
Un sejour parfait
Deuxième séjours dans cet hotel magnifique. Les chambres sont tres confortables et nous sommes tres bien places par rapport a la citadelle. Nous y retournerons volontiers