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Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG

2.5 star property
City-center Township of Woolwich hotel with indoor pool

Choose dates to view prices

Photo gallery for Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG

Free buffet breakfast
Check-in/check-out kiosk
Point of interest
Indoor pool
Suite, 1 King Bed, Jetted Tub | Egyptian cotton sheets, hypo-allergenic bedding, Select Comfort beds
In the heart of Waterloo, Holiday Inn Express Hotel & Suites Waterloo - St Jacobs offers a perfect blend of comfort and convenience. Start your day with a delicious breakfast buffet, stay active at the gym or relax by the indoor pool. With free in-room WiFi, helpful staff and tour/ticket assistance you'll feel right at home.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Connecting rooms available
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Indoor pool
  • Fitness center
  • Splash pad
  • Business center
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Front-desk safe
  • Snack bar/deli
  • Vending machine

Feel at home (6)

  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
The current price is $85
$99 total
includes taxes & fees
Dec 7 - Dec 8

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 2 Queen Beds, Accessible

Standard Room, 2 Queen Beds, Accessible | Bathroom | Designer toiletries, hair dryer, towels, soap

Standard Room, 2 Queen Beds, Accessible

8.0 out of 10
Very good
(13 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Egyptian cotton sheets, hypo-allergenic bedding, Select Comfort beds

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(30 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Room amenity

Suite, Multiple Beds

9.2 out of 10
Wonderful
(30 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(50 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub | Egyptian cotton sheets, hypo-allergenic bedding, Select Comfort beds

Suite, 1 King Bed, Jetted Tub

7.4 out of 10
Good
(6 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | Egyptian cotton sheets, hypo-allergenic bedding, Select Comfort beds

Standard Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Egyptian cotton sheets, hypo-allergenic bedding, Select Comfort beds

Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(16 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

8.4 out of 10
Very good
(17 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Bathroom | Designer toiletries, hair dryer, towels, soap

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(93 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Free daily buffet breakfast
Hampton Inn & Suites by Hilton Waterloo St. Jacobs
  • Pool
  • Free breakfast
  • Pet friendly
  • Free parking
9.0 out of 10, Wonderful, 1,107 reviews
The price is $79
$93 total
includes taxes & fees
Dec 15 - Dec 16
Hampton Inn & Suites by Hilton Waterloo St. Jacobs
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About the neighborhood

Map
14 Benjamin Rd, Farmer's Market Road, Township of Woolwich, ON, N2V 2J9

What's nearby

  • St. Jacobs Market District Visitor Information Centre - 1 min walk - 0.0 km
  • St. Jacobs Outlets - 2 min walk - 0.2 km
  • St. Jacobs Country Playhouse - 3 min walk - 0.3 km
  • St Jacobs Farmers Market - 3 min walk - 0.3 km
  • Conestoga Mall - 3 min drive - 4.0 km

Getting around

  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 24 min drive
  • Kitchener Station - 14 min drive
  • Guelph Central Station - 32 min drive
  • Guelph, ON (XIA-Guelph Train Station) - 32 min drive

Restaurants

  • ‪The Fritter Co - ‬5 min walk
  • ‪Ray Woodey's Craft Chippery - ‬4 min walk
  • ‪Tim Hortons - ‬20 min walk
  • ‪Perogie Palace - ‬5 min walk
  • ‪Dairy Queen - ‬3 min drive

About this property

Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG

When you stay at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG, you'll be within a 10-minute drive of University of Waterloo. For a workout, you can visit the fitness center or go for a morning swim at the indoor pool. A snack bar/deli and a terrace are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the comfortable beds and helpful staff.

At a glance

DONE

Hotel size

    • 103 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 21
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)

Property amenities

Food and drink

  • Free buffet breakfast
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Splash pad

What to do

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Safari nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Scooter/moped rentals nearby
  • Sledding nearby

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference space (1200 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2013
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Splash pad
  • Banquet hall
  • Traditional architecture

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Assistive listening devices available
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 42-inch LED TV
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Egyptian cotton sheets
  • Select Comfort mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Fee & policy details

Children & extra beds

  • Rollaway beds are available for CAD 25.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6 AM to 10 PM
  • Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Also known as

Holiday Inn Express Hotel St Jacobs
Holiday Inn Express Hotel St Jacobs Hotel
Holiday Inn Express Hotel St Jacobs Hotel Waterloo
Holiday Inn Express Waterloo St Jacobs Township of Woolwich
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs Ontario
Holiday Inn Express Hotel Suites Waterloo St Jacobs
Express Waterloo St Jacobs To
Holiday Inn Express Hotel Suites Waterloo St Jacobs
Holiday Inn Express Hotel Suites Waterloo St Jacobs by IHG
Holiday Inn Express Hotel Suites Waterloo St Jacobs an IHG Hotel

Frequently asked questions

Does Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG?

Yes, there's an indoor pool. Guests have pool access from 6 AM to 10 PM.

Are pets allowed at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG?

Yes, there's free self parking. RV/bus/truck parking is available.

What are the check-in and check-out times at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG and nearby?

Have fun with nearby winter activities like cross-country skiing, sledding, and snow tubing, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation nearby includes safari tours, ecotours, and segway rentals. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center and a splash pad.

What's the area around Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG like?

Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG is in the heart of Township of Woolwich, a short 1-minute walk from St. Jacobs Market District Visitor Information Centre and 3 minutes' walk from St. Jacobs Country Playhouse. Travelers say the area is walkable and ideal for skiing.

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Holiday Inn Express Hotel & Suites Waterloo - St Jacobs by IHG Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Location
Bed
Market
Bathroom
Shower
Elevator
Parking

What guests liked

  • Breakfast was consistently great with many options and hot, tasty food. (132 reviews)
  • The property's new fitness centre is outstanding with multiple cardio equipment and free weights, very clean. (4 reviews)
  • The property offers a convenient location with nearby dining options, including a restaurant with a huge menu and a variety of hot breakfast choices. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Very clean and comfortable
Richard, 3-night trip

10/10 Exceptional

Great place to stay and relax.
Anne, 1-night trip

10/10 Exceptional

Nice and comfortable

Simple but good breakfast, the room was comfortable, the parking was pretty big, just the lobby is under renovation, so we had to use the next hotel attached to this one to get there, but in general, good experience
Adriana, 2-night trip

10/10 Exceptional

Great hotel
victoria, 1-night trip

6/10 Good

We had no towels in the room, no towels at the pool, too much chlorine and the pool was very cold in the morning. We went 2 years ago and did enjoy our time so we were excited to come back but it seemed to lack a bit in comparison to our last stay. Breakfast had less options this time too but still tasted good. Staff was friendly and the room was clean and the beds were comfy.
Samantha, 1-night trip

10/10 Exceptional

Very nice hotel, excellent pool area.
Brian, 1-night trip

10/10 Exceptional

The rooms were very clean and comfortable The breakfast was very good and was stocked with everything you would want from a breakfast Our only issue was the hotel was under construvtion and we had to check into a different hotel and walk through paper covered vloors to get to our room and breakfast
Dave, 2-night trip

10/10 Exceptional

Great stay! Hotel was a bit pricey but overall nice hotel
Sarah, 1-night trip

10/10 Exceptional

beautiful place very clean staff we great breakfast was very good a lot of variety this is our 3rd time at this hotel, and we were never disappointed, and it won't be last
cecile, 2-night trip

10/10 Exceptional

excellent breakfast; super clean room;efficient check in
Victor, 1-night trip

10/10 Exceptional

Great location
Erik, 1-night trip

10/10 Exceptional

Beds are comfortable, food is great
Analyn, 1-night trip

10/10 Exceptional

A perfect place to stay for a visit to St.Jacobs market. Staff were friendly and the hotel was very clean and quiet despite being fairly busy.
Wesley, 2-night trip

10/10 Exceptional

Property was recently renovated from top to bottom and the hotel is very fresh and new. We will definitely stay here again on our next trip to Waterloo!
Matthew, 3-night trip

10/10 Exceptional

it was close to everything, clean rooms, staff friendly, beds a little hard, breakfast was hot and ready. would stay again
andrew, 1-night trip

10/10 Exceptional

Great location Clean rooms Friendly
suzanne, 1-night trip

10/10 Exceptional

Satisfied

Very clean, nice rooms, good breakfast
Rosemary, 1-night trip

10/10 Exceptional

It was a wonderful hotel.
Chin-Lien, 1-night trip

10/10 Exceptional

Courteous staff, immaculately clean rooms, comfortable beds, great breakfast.
Lesley, 1-night trip

10/10 Exceptional

Close to St. Jacob’s market

Really enjoyed the convenient location to the Market. Staff was helpful and friendly. Breakfast was great!
Heather, 1-night trip

10/10 Exceptional

Very clean and staff were super friendly. Definitely stay there again
susan, 1-night trip

10/10 Exceptional

Everything exceeded my expectations, would definitely stay again, rooms are so spacious, friendly staff
Rhonda, 1-night trip

10/10 Exceptional

Very large rooms and close to the market.
Christine, 1-night trip

10/10 Exceptional

Central location was great for accessing the market nearby without worrying about driving to find a new parking spot!
Christina, 1-night trip

10/10 Exceptional

We love this hotel! We stay here every time we visit. Staff is always pleasant, beds are comfy, building and rooms are immaculate and the breakfast is delicious 😊
Debbie, 1-night trip