The Birch Hotel

3.5 star property
Suburban hotel in Haywards Heath with 2 restaurants and 2 bars/lounges

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Photo gallery for The Birch Hotel

Front of property
Family Room, Non Smoking (Multiple Beds) | 1 bedroom, desk, blackout drapes, iron/ironing board
Meeting facility
Property amenity
2 bars/lounges
Nestled in the city center, The Birch Hotel offers a tranquil retreat with 2 bars and a garden. Indulge in British cuisine at one of two restaurants or connect to WiFi and stay productive at the business center. With helpful staff, express check-out, self parking, your stay is sure to be relaxing.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry facilities
  • Pet friendly
  • Non-smoking
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Breakfast available
  • 24-hour room service
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Computer station
  • Front-desk safe
  • Laundry service

For families (6)

  • Private bathroom
  • Premium TV channels
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 6 of 6 rooms

Standard Room, Non Smoking (1 Twin Bed)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Heating
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Portable fan
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 1
  • 1 Twin Bed

Standard Room, Non Smoking (1 Double Bed)

9.0 out of 10
Wonderful
(26 reviews)

Highlights

Heating
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Portable fan
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 1 Double Bed

Executive Room

Highlights

Heating
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Portable fan
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 3
  • 1 Double Bed

Standard Double Room, 1 Double Bed

8.4 out of 10
Very good
(5 reviews)

Highlights

Heating
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Portable fan
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 1 Double Bed

Exclusive Double Room

Highlights

Heating
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Portable fan
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 1 Double Bed

Standard Room, Non Smoking (2 Twin Beds)

8.0 out of 10
Very good
(5 reviews)

Highlights

Heating
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Portable fan
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Lewes Road, Haywards Heath, England, RH17 7SF

What's nearby

  • Ockenden Manor Spa - 8 min drive - 5.6 km
  • Ouse Valley Viaduct - 11 min drive - 7.1 km
  • Wakehurst Place - 12 min drive - 11.7 km
  • Hickstead All England Jumping Course - 12 min drive - 11.8 km
  • Bluebell Railway - Sheffield Park Station - 12 min drive - 10.3 km

Getting around

  • Gatwick Airport (LGW) - 33 min drive
  • Burgess Hill Wivelsfield Station - 6 min drive
  • Plumpton Station - 10 min drive
  • Haywards Heath Station - 28 min walk

Restaurants

  • ‪Costa Coffee - ‬14 min walk
  • ‪Caffè Nero - ‬14 min walk
  • ‪The Snowdrop Inn - ‬19 min walk
  • ‪Fox & Hounds - ‬18 min walk
  • ‪China Brasserie - ‬12 min walk

About this property

The Birch Hotel

When you stay at The Birch Hotel, you'll be within a 15-minute drive of South Downs National Park. For a bite to eat, guests can check out Courtyard Restaurant, one of 2 restaurants, which serves British cuisine and is open for breakfast, lunch, and dinner. Fellow travelers love the helpful staff.

Languages

English, Polish

More about this property

VISIBILITY

At a glance

Hotel size

    • 51 rooms

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed (dogs only, 2 total)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • English breakfast (surcharge) on weekday mornings 7 AM–10 AM
  • 2 restaurants
  • 2 bars/lounges
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Children's menu

What to do

  • Use of nearby fitness center

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space (538 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

ROOM

Room amenities

Be entertained

  • 26-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Heating
  • Portable fan
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

STAR_OUTLINE

Special features

Dining

Courtyard Restaurant - Overlooking the garden, this restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

MONETIZATION_ON

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of approximately GBP 10 per person

Children & extra beds

  • Rollaway beds are available for GBP 10.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 15.00 per pet, per night, plus a one-time cleaning fee of GBP 10.00

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Barclaycard

Also known as

Best Western Birch Hotel HAYWARDS HEATH
Best Western Birch Hotel
Best Western Birch HAYWARDS HEATH
Best Western The Birch Hotel
Best Western Birch
The Birch Hotel
The Birch Hotel Hotel
The Birch Hotel Haywards Heath
The Birch Hotel Hotel Haywards Heath
Birch Hotel Haywards Heath
Birch Haywards Heath

HELP_OUTLINE

Frequently asked questions

Does The Birch Hotel offer free cancellation for a full refund?

Yes, The Birch Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Birch Hotel?

Yes, dogs are welcome, with a limit of 2 total. There's a charge of GBP 15.00 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at The Birch Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at The Birch Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Express check-out is available.

What is there to do at The Birch Hotel and nearby?

The Birch Hotel has 2 bars and a garden.

Are there restaurants at or near The Birch Hotel?

Yes, there are 2 onsite restaurants, featuring British cuisine and garden views.

Does The Birch Hotel have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around The Birch Hotel like?

The Birch Hotel puts you in the heart of Haywards Heath. Popular attractions include South Downs National Park, which is 15 minutes away by car.

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The Birch Hotel Reviews

Reviews

8.4

Very Good

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Bathroom
Food
Lobby
Shower
Location
Drinks

What guests liked

  • Breakfast was consistently described as excellent, with many reviewers praising its high-quality and fresh produce. (22 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

Great friendly hotel

Great family hotel , very friendly at check in and room upgraded at no extra cost with an air conditioned room .
Jo, 1-night trip

8/10 Very good

Nice friendly hotel. Pleasant stay. Nice staff, very accommodating. Would recommend
Tony, 1-night trip

8/10 Very good

Great hotel with comfy bed and friendly staff, the room was clean and decent size, Highly recommend
Bartlomiej, 1-night trip

10/10 Exceptional

Birch Hotel Stay

Great hotel and a welcome tour down history. Nice rooms, modern renovations and has everything needed inside rooms. Luggage was carried up to room for me as staircases are quite narrow, but it's part of the old character of hotel and beautifully maintained. Staff were super friendly and helpful. I'd stay here again anytime
Henri, 1-night trip

8/10 Very good

We had e very pleasant stay at the Birch hotel!
Johannes, 1-night trip

10/10 Exceptional

Lovely stay
Shaun, 2-night trip

10/10 Exceptional

Great breakfast, friendly staff, recommended hotel.
Ian, 1-night trip

6/10 Good

Our room was ment to have a bath it didn’t, it was really noisy compared to other stays here! There was a stain on the carpet the air con underneath the carpet was soaking wet?
mark, 1-night trip

10/10 Exceptional

An enjoyable stay. The AC may not have worked in the room, but did not impact my enjoyment.
Duke, 2-night trip

8/10 Very good

The Birch Hotel

Great little hotel
Paul, 1-night trip

6/10 Good

Good value for what you get

Clean towels were left on floors outside rooms by cleaners whilst servicing rooms. Pleased I didn’t see this before using them! First time I’ve been asked by a cleaner if I’m leaving so that they can service my room. Normally cleaners have this information. Staff could be a little friendlier in certain areas. Breakfast ok.
MIRIAM, 2-night trip

10/10 Exceptional

There is nothing to fault with this hotel. I stay here to escape and relax from time to time. I thoroughly recommend this hotel.
Fiona, 1-night trip

8/10 Very good

They provided a washer dryer free of charge, a personal touch not seen much lately
Randee, 2-night trip

8/10 Very good

Reasonably priced and clean and comfy. Staff were friendly. Room not completely sound proofed.
John, 1-night trip

10/10 Exceptional

Best nights sleep this year from 12 hotels.

From check in to check out, nothing was to much trouble for the staff. Needed to print a couple of documents out that id forgotten to pack. Not a problem, emailed them and they printed them without any bother. Room was the perfect size with a very comfortable bed. Been a real building and not a prefab, the walls were nice and thick so no hearing other guests in their rooms. Bathroom was suprisingly large, modern, and extremely clean. The shower was a walking with actual room to swing the proverbial cat, a powerfull shower that was straight forward to use, and one that can be held to rince the places fixed showers cant reach unless you hand stand. Wifi was free, easy to connect and fast enough to stream a film without freezing up. After stopping at a dozen hotels this year so far around the UK, i can honestly say, this provided the best nights sleep mile a mile. Id like to say a big thank you to all the staff here from the Reception team, to the housekeeping staff, a very big thank you for making my stay such a good one leaving me refreashed for the day ahead at the South of England Show Ground just up the road.
Robert, 1-night trip

10/10 Exceptional

Smooth and efficient
Peter, 1-night trip

4/10 Fair

Good: Room was clean, bed was comfy -slept fine. However, I wouldn't recommend unless you are in a pinch. Room (entire property) needs an upgrade, bedding and furnishings are very old and worn.
Michele, 1-night trip

8/10 Very good

Casual relaxing dining Excellent breakfast and service Very comfortable beds
Darren, 2-night trip

10/10 Exceptional

Good location for Xmas party
Simon, 1-night trip

6/10 Good

Hotel advertised with Restaurant but not available

During check in we were informed there was no Restaurant service although we had chosen this Hotel as it had Restaurant facilities and the listed menu suited our tastes. We attempted to get clarification of when the the Restaurant would open and it was suggested not during our 4 night stay. As can been from the attached photo only soup and sandwiches could be offered for Dinner although it was noticeable functions were catered for during our stay. We were disappointed that reception would not provide any guidance of alternative places to obtain dinner in the area. We were therefore required to look for ourselves in a unfamiliar area. Reading reviews this does not appear to be a one off experience so beware of what is offered. We believe the Hotel should have given prior warning that this service was not available.
Christopher Henry, 4-night trip

10/10 Exceptional

We have stayed numerous times always excellent.
Jack, 2-night trip

10/10 Exceptional

Lovely clean room nice shower comfy bed enjoyed our stay
Karen, 1-night trip

10/10 Exceptional

Excellent service

First time staying here with my wife and her assistance dog. The staff were excellent from the moment we arrived, putting my wife at ease and respecting that the dog was working. For an executive room, it was a little small but had everything we needed. The breakfast was quite expensive (we didn't prebook it) but was excellent quality and, again, great service. We will definitely return.
Andy, 2-night trip

10/10 Exceptional

Easy to find, very easy check in, convenient and free parking! Great for a quick overnight stay
Jasmine, 1-night trip

10/10 Exceptional

Excellent Hotel

The Hotel was extremely nice and the staff very welcoming, food was really good.
Joy, 2-night trip