Schweizerhof Zermatt, nestled in the heart of Zermatt City Centre, offers a serene retreat with an inviting garden and sun-kissed terrace. Treat yourself to a rejuvenating spa experience or unwind with free WiFi, newspapers, and multilingual staff assistance.
Reviews
Loved by guests
9.6 out of 10, Loved by guests
Top-rated by travelersTop-rated by travelers
Popular amenities
Pool
Spa
Pet friendly
Free WiFi
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Full-service spa
Indoor pool
Ski rentals
Ski storage
Ski passes
Fitness center
Sauna
Steam room
Room service
Massage/treatment rooms
Feel at home (6)
Connecting/adjoining rooms available
Cable/satellite TV service
Garden
Terrace
Daily housekeeping
Laundry facilities
The current price is $392
$392
$417 total
includes taxes & fees
May 25 - May 26
Why we love this property
Work and play paradise
Centrally located hotel features business meeting spaces and conference rooms. Guests enjoy spa services and room service late into the night.
Culinary choices galore
This hotel offers a trifecta of dining options: a restaurant, a bar, and free buffet breakfast to start each day with delicious variety.
Spa escape in the mountains
Discover a full-service spa offering hot stone massages and aromatherapy in this mountain retreat. Unwind in the sauna, hot tub, or garden.
Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
Zermatt Visitor Center - 2 min walk - 0.2 km
Tour Monte Rosa - 2 min walk - 0.2 km
Matterhorn Museum - 5 min walk - 0.4 km
Zermatt - Furi - 5 min walk - 0.5 km
Getting around
Sion (SIR) - 78 min drive
EuroAirport Airport (BSL) - 109.4 miles/176.1 km
Zermatt Gornergratbahn Station - 2 min walk
Zermatt Station - 2 min walk
Zermatt (QZB-Zermatt Train Station) - 2 min walk
Restaurants
McDonald's - 1 min walk
Le Petit Royal - 1 min walk
Walliserkanne - 2 min walk
Backstage Hotel - 2 min walk
Golden India - 1 min walk
About this property
Schweizerhof Zermatt
Schweizerhof Zermatt offers a fantastic location, putting you just steps from Zermatt-Matterhorn Ski Paradise. You can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, body treatments, or aromatherapy. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a fitness center. Fellow travelers love the helpful staff.
At a glance
DONE
Hotel size
95 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Pets
Pets allowed (dogs only)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Free buffet breakfast each morning 6:30 AM–10:30 AM
Restaurant
Bar/lounge
Room service (late night)
Snack bar/deli
What to do
Ski passes
Pool table
Bicycle rentals nearby
Hiking/biking trails nearby
Ski lessons nearby
Snowboarding nearby
Working away
Meeting rooms
Conference space (861 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Pool loungers
Ski equipment rentals
Ski storage
Facilities
Built in 1982
Safe-deposit box at front desk
Garden
Terrace
Library
Fireplace in lobby
Fitness center
An indoor pool
Arcade/game room
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Elevator
Elevator door width (inches): 31
Room amenities
Be entertained
iPad
Flat-screen television
Cable TV channels
Home comfort
Heating
Minibar
Espresso maker
Electric kettle
Bathrobes and slippers
Sleep well
Hypo-allergenic bedding
Pillow menu
Alarm clock
Premium bedding
Freshen up
Bathtub or shower
Rainfall showerhead
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include hot stone massages, sports massages, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from November 2 to December 12:
Bar/Lounge
Dining venue(s)
Fitness facilities
Laundry facilities
Meeting facilities
Sauna
Spa
Swimming pool
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CHF 30 per pet, per night
Pool, spa, & gym (if applicable)
Guests under 16 years old are not allowed in the spa
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.
Also known as
Schweizerhof
Schweizerhof Hotel Zermatt
Schweizerhof Zermatt
Schweizerhof Zermatt Hotel
Schweizerhof Hotel
Schweizerhof Zermatt Hotel
Schweizerhof Zermatt Zermatt
Schweizerhof Zermatt Hotel Zermatt
Frequently asked questions
Does Schweizerhof Zermatt offer free cancellation for a full refund?
Yes, Schweizerhof Zermatt does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Schweizerhof Zermatt?
Yes, there's an indoor pool.
Are pets allowed at Schweizerhof Zermatt?
Yes, dogs are welcome. There's a charge of CHF 30 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Schweizerhof Zermatt?
Sorry, there's no onsite parking at Schweizerhof Zermatt.
What are the check-in and check-out times at Schweizerhof Zermatt?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Schweizerhof Zermatt and nearby?
Have fun with onsite winter activities like skiing. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Schweizerhof Zermatt also has a sauna and a steam room, as well as an arcade and a garden.
Are there restaurants at or near Schweizerhof Zermatt?
Yes, there's an onsite restaurant.
What's the area around Schweizerhof Zermatt like?
Schweizerhof Zermatt is in Zermatt City Centre, a short 2-minute walk from Zermatt Gornergratbahn Station and 5 minutes' walk from Zermatt - Furi.
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Reviews
Schweizerhof Zermatt Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
9.6
Location
9.6
Staff & service
9.4
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently excellent with a good selection and homemade pastries. (13 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Location
Restaurant
Room
Ambience
Train station
Breakfast
Amenities
Walking
Shopping
Reviews
Verified
10/10 Exceptional
Feb 8, 2026
attentive staff, well situated close to the train station, decent gym, excellent breakfast, single room is cozy and super functional with tons of storage for all your kit.
Leilani
Leilani, 5-night trip
Verified
10/10 Exceptional
Dec 19, 2025
Clean, spacious rooms with nice amenities, nice decor, good dining options, friendly and helpful staff.
Justin
Justin, 3-night trip
Verified
10/10 Exceptional
Jul 12, 2025
This hotel was absolutely wonderful and the staff was incredibly nice and helpful. I would definitely stay here again.
Kelly
Kelly, 2-night trip
Verified
10/10 Exceptional
Sep 8, 2025
The staff were incredibly friendly, the location is fantastic, and the view of the Matterhorn if you choose one of those rooms is amazing.
Cole
Cole, 1-night trip
Verified
10/10 Exceptional
Jun 25, 2025
Great location. Great breakfast
Kyle
Kyle, 2-night trip
Verified
10/10 Exceptional
Jun 24, 2025
Excellent location (2 minutes walk from the main station)
The staff are friendly.
Tarek
Tarek, 2-night trip
Verified
10/10 Exceptional
Sep 22, 2025
Absolutely the best hotel! The location and views of the Matterhorn were spectacular. The room was beautiful, and all of the staff were friendly and helpful. We especially enjoyed the breakfast buffet which had incredible homemade pastries, granolas, and more. We would not stay anywhere else now that we have experienced the Schweizerhof Zermatt!!
Deanna
Deanna, 2-night trip
Verified
10/10 Exceptional
Jul 11, 2025
Excellent location just steps away from the Zermatt location. Breakfast selection is good with great vibe. Room amenity is modern and great (e.g., Dyson hairdryer)
Chiao-Wen
Chiao-Wen, 1-night trip
Verified
10/10 Exceptional
Jul 3, 2025
Great location, friendly helpful staff, great breakfast selection. Wish we were here for another day. Loved everything about this hotel. Will definitely recommend.
Nizar
Nizar, 1-night trip
Verified
10/10 Exceptional
Jul 22, 2024
Excellent location, best service, ver comfortable and clean rooms. Great breakfast.
Jinan
Jinan, 1-night trip
Verified
10/10 Exceptional
Feb 23, 2025
5 star and fantastic service .. always happy to find space at restaurant/bar and good buzz in evening - no need to go anywhere else
John
John, 4-night trip
Verified
10/10 Exceptional
Apr 25, 2025
Great stay.
Bed was amazing, so comfortable. I never sleep well when I’m away but this bed was so great I slept very well. Hotel room was nice, spacious with a great view of the mountains. Staff nice and friendly.
Danny
Danny, 2-night trip
Verified
10/10 Exceptional
Feb 2, 2025
Lovely hotel!
Lovely hotel! Good customer service! Enjoyed all the amenities
IRENE
IRENE, 3-night trip
Verified
10/10 Exceptional
Jul 23, 2025
Staff was wonderful and hotel was great. Area around hotel was loud at night especially when windows had to be open due to no air conditioning.
Beth
Beth, 2-night trip
Verified
10/10 Exceptional
Aug 28, 2025
Wonderful hotel
Can’t say enough about the great staff - welcoming and friendly; very helpful with directions and suggestions for activities. Service was impeccable in all regards. Food was delicious. Room was modern and clean. We would return in a heartbeat.
Terry
Terry, 4-night trip
Verified
10/10 Exceptional
Apr 29, 2025
Wonderful boutique hotel! A lot of extras, unfortunately we did not have time to enjoy!!
Great breakfast!
Leona Kay
Leona Kay, 1-night trip
Verified
10/10 Exceptional
Sep 14, 2025
Loved this hotel from the check agent, room cleanness, excellent housekeeping staff always greeting you with a smile, restaurant at night, the DJ in the lobby, nice bar staff and supervisor to the modern and chic hotel. Well located and convenient. Can’t wait to plan a new vacation there. Only negative is the spa gentleman very rude.
Brenda
Brenda, 2-night trip
Verified
10/10 Exceptional
Jan 11, 2025
This property was fantastic - loved the interior design, service, choice of restaurants and amazing location with easy access to the train and Zermatt’s shopping and dining.
Highly recommend!!
Alesha
Alesha, 3-night trip
Verified
10/10 Exceptional
Jul 10, 2025
Friendly staff, excellent dining and bar options along w/ proximity to Zermatt train station (stone throw away).
Property is very clean w/ comfortable beds and free complimentary goodies in the room.
Highly recommend this place and would definitely comeback.😎
Srinivas
Srinivas, 1-night trip
Verified
8/10 Very good
May 27, 2025
Our stay in Zermatt
The hotel is very comfortable, the service is great and there is an excellent restaurant in the property. But because of the nearby construction, it is very noisy starting at 7:30 in the morning.
Helen
Helen, 3-night trip
Verified
10/10 Exceptional
Mar 20, 2025
Great location and amenties
Great hotel with excellent amenities. Close to station and Gornergrat rail up to ski area. Good restaurant and food, beautifully appointed. Highly recommended.
Bruce A
Bruce A, 4-night trip
Verified
10/10 Exceptional
Jul 14, 2024
Beautiful property in an amazing location! Staff was incredibly friendly and helpful. Highly recommend!!
Kelly
Kelly, 1-night trip
Verified
10/10 Exceptional
Sep 8, 2023
Stay in zermatt
Everything was great
The staff excellent and our upgraded junior suite superb
I would go here in a heartbeat for a short stay and relaxation
Jean
Jean, 2-night trip
Verified
10/10 Exceptional
Sep 15, 2023
good hotel
good reception, excellent breakfast, best room condiotion in this travel. good location from station and to go to sunega, gornergrat and so on.
sungeun
sungeun, 1-night trip
Verified
10/10 Exceptional
Jul 2, 2025
“I give this place 5 stars — I wish I could give more! It’s the best hotel with top-notch service and a very cozy environment. The restaurant is absolutely amazing — words can’t describe how good the food is. I 100% recommend it!”