The Palm at Playa

Hotel with outdoor pool, near Playa del Carmen Main Beach

Choose dates to view prices

Where to?

Dates

November 2025

December 2025

Deluxe Room | Living area | 40-inch Smart TV with cable channels, TV

At The Palm at Playa, experience the vibrant energy of Quinta Avenida while relaxing in style. Soak up the sun by the rooftop pool or unwind with a cocktail at the poolside bar. Guests have praised this hotel for its exceptional staff and prime location.

VIP Access

Very good

Popular amenities

Bar
24/7 front desk
Air conditioning
Free WiFi

Main amenities (12)

Daily housekeeping
Near the beach
Outdoor pool
Rooftop terrace
Breakfast available
Beach towels
Hot tub
Pool bar
Bar/lounge
Room service
Area shuttle
Ferry terminal shuttle

For families (6)

Television
Garden
Terrace
Daily housekeeping
Blackout drapes/curtains
In-room climate control (air conditioning)

$62 total

includes taxes & fees

Oct 22 - Oct 23

Why we love this property

Seaside dining spot

Ocean views complement local cuisine at the restaurant. This hotel offers breakfast and poolside seating, with a bar for evening relaxation.

Dreamy sleep experience

Slip beneath a plush down comforter in curated, individually furnished rooms. Blackout drapes ensure perfect slumber after a refreshing rainfall shower.

Room options

Check availability for these dates

Tonight

Oct 21 - Oct 22

Tomorrow

Oct 22 - Oct 23

All rooms

1 bed

2 beds

3+ beds

Showing 7 of 7 rooms

Standard Room

Very good

Highlights

Individually furnished

Air conditioning

Smart TV

Down duvet

Blackout drapes/curtains

Ceiling fan

Hair dryer

Rainfall showerhead

25 sq m
Sleeps 2
1 King Bed

Loft

Good

Highlights

Furnished balcony

Separate sitting area

Individually furnished

Air conditioning

Smart TV

Sofa bed - single

Separate bedroom

Blackout drapes/curtains

60 sq m
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Down comforters, in-room safe, individually furnished, blackout drapes

Deluxe Room

Good

Highlights

Furnished balcony

Separate dining area

Separate sitting area

Individually furnished

Air conditioning

Smart TV

Ceiling fan

Down duvet

60 sq m
City view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Suite

Highlights

Individually furnished

Air conditioning

Smart TV

Down duvet

Ceiling fan

Day bed

Separate bedroom

Blackout drapes/curtains

80 sq m
1 bedroom
Sleeps 2
1 King Bed

Standard Double Room

Highlights

Individually furnished

Air conditioning

Smart TV

Down duvet

Blackout drapes/curtains

Ceiling fan

Hair dryer

Rainfall showerhead

25 sq m
Sleeps 4
2 Double Beds

Deluxe Double Room

Highlights

Individually furnished

Air conditioning

Smart TV

Down duvet

Blackout drapes/curtains

Ceiling fan

Hair dryer

Rainfall showerhead

Sleeps 4
2 Queen Beds

Family Room

Highlights

Individually furnished

Air conditioning

Smart TV

Down duvet

Blackout drapes/curtains

Ceiling fan

Hair dryer

Rainfall showerhead

Sleeps 6
2 Double Beds and 1 King Bed

Similar properties

2 outdoor pools, pool umbrellas, sun loungers

Pool
Airport transfer
Free parking
Free WiFi

$88 total

includes taxes & fees

Oct 23 - Oct 24

About the neighborhood

8th Street between 5th and 10th Avenue, Playa del Carmen, QROO, 77710

What's nearby

Quinta Avenida - 2 min walk - 0.2 km
Playa del Carmen Main Beach - 6 min walk - 0.6 km
Mamitas Beach - 11 min walk - 1.0 km
Playa del Carmen Maritime Terminal - 11 min walk - 1.0 km
Playacar Beach - 11 min walk - 1.0 km

Getting around

Cancun Intl. Airport (CUN) - 50 min drive
Cozumel Intl. Airport (CZM) - 12.2 miles/19.6 km
Area shuttle (surcharge)
Ferry terminal shuttle (surcharge)

Restaurants

‪Mercado 174 - ‬1 min walk
‪Don Mario Steak and Pasta House - ‬1 min walk
‪Renzo's Pizza - ‬1 min walk
‪La Cazota Grill - ‬1 min walk
‪Mexican Taco - ‬1 min walk

About this property

The Palm at Playa

The Palm at Playa features a rooftop terrace and puts you just steps from Quinta Avenida. You can unwind with a drink at the bar/lounge and the hot tub makes for a relaxing end to the day. An outdoor pool, a poolside bar, and a terrace are other features. Fellow travelers love the pool and helpful staff.

At a glance

Hotel size

- 66 rooms
- Arranged over 3 floors

Arriving/Leaving

- Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon

Special check-in instructions

- This property offers transfers from the ferry terminal (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival at the property
- If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
- For any questions, please contact the property using the information on the booking confirmation

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- No cribs (infant beds)

Pets

- Pets not allowed

Internet

- Free WiFi in public areas
- Free WiFi in rooms

Parking

- No onsite parking

Transfers

- Ferry terminal shuttle*

Offsite

- Area shuttle*

Other information

- Designated smoking areas

Property amenities

Food and drink

Local cuisine breakfast (surcharge) 7:00 AM–11:00 AM on weekdays and 7:00 AM–noon on weekends
Bar/lounge
Poolside bar
Room service (limited hours)

What to do

Beach nearby
Ecotours nearby
Golfing nearby
Skydiving nearby

Services

24-hour front desk
Tour/ticket assistance
Luggage storage
Beach towels
Pool loungers
Pool umbrellas

Facilities

3 buildings/towers
Built in 2012
Rooftop terrace
Garden
Mosquito nets
An outdoor pool
Hot tub
Banquet hall

Room amenities

Be entertained

40-inch Smart TV
Cable TV channels

Home comfort

Air conditioning (climate-controlled)
Ceiling fan
Iron/ironing board

Sleep well

Down comforter
Blackout drapes/curtains
Bed sheets provided

What to enjoy

Individually furnished

Freshen up

Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels

Stay connected

Free WiFi
Phone

Daily housekeeping
In-room safe (laptop compatible)
Access via exterior corridors

Special features

Dining

Rooftop - Overlooking the ocean and pool, this rooftop bar specializes in local cuisine and serves breakfast only. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:

A tax is imposed by the city: MXN 50.91 per accommodation, per night

Optional extras

Local cuisine breakfast is offered for an extra charge of approximately MXN 200 to 250 for adults, and MXN 150 to 200 for children
Area shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

Pool access available from 8:00 AM to 9:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Also known as

Palm Hotel Playa

Palm Playa

Playa Palm

The Palm At Playa Riviera Maya/Playa Del Carmen, Mexico

Palm Playa Hotel Playa del Carmen

Palm Playa Hotel

Palm Playa Playa del Carmen

The Palm at Playa Hotel

The Palm at Playa Playa del Carmen

The Palm at Playa Hotel Playa del Carmen

Frequently asked questions

Does The Palm at Playa offer free cancellation for a full refund?

Yes, The Palm at Playa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Palm at Playa?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 9:00 PM.

Are pets allowed at The Palm at Playa?

Sorry, pets aren't allowed.

Is parking offered on site at The Palm at Playa?

Sorry, there's no onsite parking at The Palm at Playa.

What are the check-in and check-out times at The Palm at Playa?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Check-out time is noon.

Is there an onsite casino at The Palm at Playa?

No, this hotel doesn't have a casino, but Riviera Gran Casino (4-min walk) is nearby.

What is there to do at The Palm at Playa and nearby?

Have fun with nearby activities such as skydiving and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. The Palm at Playa also has a garden.

What's the area around The Palm at Playa like?

The Palm at Playa is in Downtown Playa del Carmen, a short 6-minute walk from Playa del Carmen Main Beach and 9 minutes' walk from Playacar Beach. Travelers give top marks for the hotel's prime location.