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Hakone Hisui

4.0 star property
Mountain Hakone hotel with restaurant

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Hot springs
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Property grounds
Western-style room, standard(3 persons), Non Smoking | Free minibar, in-room safe, iron/ironing board, free WiFi
Hot springs
Perched on the edge of Hakone Kowakien Yunessun, Hakone Hisui offers an idyllic retreat with a complimentary breakfast and rejuvenating indoor mineral hot spring. Unwind in the sauna or indulge in a body treatment, while enjoying shopping on site and free WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Non-smoking
  • Onsen
  • Air conditioning
  • Free parking
  • Free WiFi

Main amenities (12)

  • Restaurant
  • Hot springs
  • Breakfast available
  • Sauna
  • Room service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe
  • Vending machine
  • Luggage storage

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Separate bathtub and shower
  • Garden
  • Terrace
  • Elevator
The current price is $334
$406 total
Dec 2 - Dec 3

Why we love this property

Dining dreams come true
A complimentary local cuisine breakfast starts the day. This hotel's restaurant serves tasty meals while the bar offers refreshing drinks.
Cozy room perks
Individually curated rooms feature relaxing decks where guests can unwind. Plush bathrobes await after in-room massages, with minibars for midnight cravings.
Work and play paradise
This hotel combines business efficiency with luxurious relaxation. Meeting rooms and in-room desks meet hot springs, massages, and a lively bar lounge.

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Japanese-Western style room with indoor hot spring bath (5 persons capacity), Non Smoking

Japanese-Western style room with indoor hot spring bath (5 persons capacity), Non Smoking | Free minibar, in-room safe, iron/ironing board, free WiFi

Japanese-Western style room with indoor hot spring bath (5 persons capacity), Non Smoking

Highlights

Air conditioning
Heating
Free minibar items
Smart TV
Separate bathtub and shower
Bathrobes
Hair dryer
Private bathroom
  • 66 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Western-style wide deluxe room with indoor hot spring(3 persons max.), Non Smoking

Western-style wide deluxe room with indoor hot spring(3 persons max.), Non Smoking | Free minibar, in-room safe, iron/ironing board, free WiFi

Western-style wide deluxe room with indoor hot spring(3 persons max.), Non Smoking

Highlights

Air conditioning
Heating
Free minibar items
Smart TV
Separate bathtub and shower
Bathrobes
Hair dryer
Private bathroom
  • 56 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Western-style room with indoor hot spring bath and garden view (2 persons max.), Non Smoking

Western-style room with indoor hot spring bath and garden view (2 persons max.), Non Smoking | Free minibar, in-room safe, iron/ironing board, free WiFi

Western-style room with indoor hot spring bath and garden view (2 persons max.), Non Smoking

Highlights

Air conditioning
Heating
Free minibar items
Smart TV
Separate bathtub and shower
Bathrobes
Hair dryer
Private bathroom
  • 56 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Western-style room, standard(3 persons), Non Smoking

Western-style room, standard(3 persons), Non Smoking | Free minibar, in-room safe, iron/ironing board, free WiFi

Western-style room, standard(3 persons), Non Smoking

Highlights

Private indoor hot tub
Air conditioning
Heating
Free minibar items
Smart TV
Separate bathtub and shower
Bathrobes
Hair dryer
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

Similar properties

Reception
Hakone Kowakien TEN-YU
  • Onsen
  • Spa
  • Free parking
  • Free WiFi
9.6 out of 10, Exceptional, 1,699 reviews
The price is $369
$448 total
Dec 16 - Dec 17
Hakone Kowakien TEN-YU
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About the neighborhood

Map
837 Sengokuhara, Hakonemachi, Ashigarashimo, Hakone, Kanagawa-ken, 250-0631

What's nearby

  • Sengokuhara Onsen - 1 min walk - 0.0 km
  • Lalique Museum Hakone - 5 min walk - 0.4 km
  • Sengokuhara Susuki Prairie - 12 min walk - 1.1 km
  • Hakone Venetian Glass Museum - 16 min walk - 1.4 km
  • Daihakone Country Club - 4 min drive - 1.7 km

Getting around

  • Narita Intl. Airport (NRT) - 123 min drive
  • Hakone Miyanoshita Station - 9 min drive
  • Hakone Gora Station - 12 min drive
  • Hakone Ohiradai Station - 12 min drive

Restaurants

  • ‪じねんじょ蕎麦 箱根九十九 - ‬5 min walk
  • ‪蔵一 - ‬12 min walk
  • ‪tea salon Orient Express - ‬7 min walk
  • ‪Cafe Dining LÜDERA - ‬5 min walk
  • ‪The Dining 四季彩 - ‬1 min walk

About this property

Hakone Hisui

When you stay at Hakone Hisui, you'll be within a 10-minute drive of Ōwakudani and Fuji-Hakone-Izu National Park. Guests can indulge in massages, facials, or body treatments, and ICHIYUU serves breakfast and dinner. Other highlights include a sauna, a terrace, and a garden.

At a glance

DONE

Hotel size

    • 8 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 8 PM
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests with food allergies should contact this property in advance. Requests for dietary accommodations are not accepted on site.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (3 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free covered onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 9:30 AM–10:00 AM
  • Restaurant
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Hot springs
  • Shopping

Services

  • 24-hour front desk
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Sauna

Accessibility

  • Elevator
  • Well-lit path to entrance

Room amenities

Be entertained

  • 55-inch Smart TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Free stocked minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • In-room safe

Special features

Spa

Services include facials and body treatments. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Dining

ICHIYUU - This restaurant serves breakfast and dinner. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately JPY 3300 per person

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hakone Hisui
Hakone Hisui Inn
Hisui Inn
Hakone Hisui Hotel
Hisui Hotel

Frequently asked questions

Are pets allowed at Hakone Hisui?

Sorry, pets aren't allowed.

Is parking offered on site at Hakone Hisui?

Yes, there's free self parking.

What are the check-in and check-out times at Hakone Hisui?

Check-in start time: 3 PM; Check-in end time: 8 PM. Check-out time is 11 AM.

What is there to do at Hakone Hisui and nearby?

Onsite recreation at Hakone Hisui includes hot springs. Enjoy amenities like a sauna and a garden.

Are there restaurants at or near Hakone Hisui?

Yes, there's an onsite restaurant, ICHIYUU.

What's the area around Hakone Hisui like?

Hakone Hisui is a short 11-minute walk from Sengokuhara Susuki Prairie and 17 minutes' walk from Hakone Venetian Glass Museum.

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Hakone Hisui Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Exceptional

ウエルカムドリンクは2本しか無かった。二泊したので、4本欲しいかったです。来年も泊まりたいです
ヒロミツ, 2-night trip

10/10 Exceptional

快適な滞在

一泊の滞在でしたが4回も温泉に入ってのんびりと過ごせました。 朝食が美味しかったです。
1-night trip

10/10 Exceptional

食事が美味しい。

清潔感も有り、とても素敵な宿でした。 建物の作りが中庭を囲んでいて、出来れば中庭側のお部屋が良かったです。 （今回は外周側） 1番 気に入ったのが夕食、朝食共に サービス含め大変満足のいくお料理でした。 食事に夢中で写真が上手く撮れませんでしたが載せておきます。 温泉も綺麗で良かったです。 お湯はサラッとした感じです。
HIDEKI, 1-night trip

10/10 Exceptional

とて落ち着ける静かな温泉宿

家族でファミリータイプのお部屋（4人部屋）に宿泊しました。 部屋も広く、部屋のお風呂も大浴場も全体的に清潔で快適でした。 4人部屋ということでしたが、リビングのソファが2人掛け＋1人用チェアだったので少し困りましたが、洗面所のイスで代用しました^^; 朝食は決められた時間にメニューの中から選ぶタイプでしたが、和食も洋食もパンケーキもどれも美味しかったです！
1-night trip

8/10 Very good

とても落ち着きます

箱根の宿泊先の一番のお気に入りです。 静かなたたずまいは勿論のこと、従業員の皆様の接客にもとても満足しています。 ここにお邪魔させていただくと、いつも時間がゆったりと流れていく感じが致します。 また、お邪魔させて頂きます。
1-night trip

10/10 Exceptional

とても良いホテルです

大満足でした。また来たいです。
KAORU, 1-night trip

10/10 Exceptional

レストランのサービスが素晴らしい

会員制ホテルだけに、年配の常連客、家族旅行客が多い印象でした。温泉宿でレストランでゆかたがダメなのは珍しいですが、レストランでの接客係が数・質ともに充実しており、ちょっとした高級レストランのイメージでした。
1-night trip

10/10 Exceptional

Beautiful onsen! Spacious room with a balcony, spotless, luxurious accomodations. Fabulous food, perfectly prepared and elegantly presented, highly recommend the half board. The entire experience could not have been better.
April, 1-night trip

10/10 Exceptional

Love this hotel .
1-night trip

10/10 Exceptional

スタッフの対応が良かった。
わじ, 1-night trip

10/10 Exceptional

食事最高

部屋が広くて清潔。食事は和食のコースを食べたが、東京の一流ホテルよりも美味しかった。朝食も大変美味。温泉も広くてきれい。
1-night trip

10/10 Exceptional

お料理がよかったです 手が込んでいて　見た目もお味も最高です
1-night trip

6/10 Good

One of the stranger hotel experiences we have ever had. The hotel was totally deserted upon our arrival around noon. Once we found someone, even leaving our bags for check in later was challenging. This was representative of our dealings with the hotel staff throughout our stay - getting a taxi, making a dinner reservation, etc were challenging Very few English speakers. While the hotel is in a lovely setting and the rooms spacious and clean, it seems like time has passed it by. The biggest flaw is that the hotel is in a very isolated area. Other than the adjacent sister property ( which seemed a little less deserted), there are NO dining or shopping options nearly. It’s hard and expensive to get taxis so unless you have a car, the Hisui is not a good choice.
Nancy, 1-night trip

10/10 Exceptional

Beautiful location and views. Spacious rooms with all the comfort and amenities one can expect from a higher end spa hotel. The grounds are delightful and well maintained. Onsen thermal baths were clean and well designed. Very relaxing stay after busy days in Tokyo.
2-night trip

8/10 Very good

El hotel es muy tranquilo y poco turismo, ppienso es un hotel para gente local de descanso. Me gusto mucho por lo mismo, tranquilo, muy lindo el staff muy amable. Solo un poco retirado .
1-night trip

8/10 Very good

The hot baths at Hakone Hisui are wonderful. The facilities are very clean and tidy. Staff are professional and accommodating. I will be staying again.
2-night trip

10/10 Exceptional

The rooms were very big and the atmosphere relaxing with lots of gardens outside and nice views
1-night trip

10/10 Exceptional

Relaxing Hakone Getaway

Modern and minimalist decor while preserving the Japanese aesthetic. Service was top notch and the dining experience first class.
1-night trip

10/10 Exceptional

接客も大変満足です。部屋も最高でした！

接客も大変満足です。部屋も最高でした！料理も最高です！
1-night trip

10/10 Exceptional

We had a fantastic stay here. Great hot spring and private hot bath. Excellent kaiseki dinner and Japanese breakfast. Helpful staff. Very close to Little Prince and Glass Museum too. Atmosphere is superb.
1-night trip

10/10 Exceptional

トイレのリモコンの電池が切れてオシュレットが使えなかったが即対応して頂きました、 夕食時に寒いと思ったらしくスタッフの方が膝掛けを持って来て頂き気配りが凄いと思いました。 お部屋も広く庭園、露天風呂も素敵、お食事も美味しかったです。 スタッフの方々も明るく良かったです。
1-night trip

10/10 Exceptional

An unforgettable experience

Very beautiful hotel with good food & good onsen. A nice place for a relaxing stay
Yee Wa, 2-night trip

8/10 Very good

部屋のコンディションは 何時もと同じく とても良かったです。 部屋に案内をしてくれるの 心配りは？ 何だか 行き届かなく 残念でした。
1-night trip

10/10 Exceptional

Gorgeous location, beautiful hotel, delicious food

Gorgeous location, beautiful hotel, delicious food and fantastic staff. This was an amazing and such memorable stay. Our family of five who speak next to no Japanese were made to feel so welcome. Our half bored package was amazing, both dinner and breakfast (Japanese options) and all the staff were so happy and helpful. We all wished we could stay longer.
Family, 1-night trip

10/10 Exceptional

Worth every penny

This place was the highlight of not only our stay in Hakone, but visiting Japan in general. It was a zen oasis of peace and serenity, where every detail seemed carefully thought out to allow for maximum relaxation. Interior design blends traditional and modern, there is a lovely koi pond and garden adjacent to the dining area. We have only enjoyed breakfast, which was exquisite. The hot springs (onsen) and spa area is a must to enjoy as it is truly delightful to watch the stars and listen to nature sounds while soaking in. Also big kudos to the hotel staff for being very attentive and most helpful.
Veronica, 2-night trip