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JW Marriott El Convento Cusco

5.0 star property
Luxury hotel with spa, near Plaza de Armas

Choose dates to view prices

In the heart of Cusco Historic Center, JW Marriott El Convento Cusco offers a tranquil retreat with lush gardens and a library. Treat yourself to rejuvenating spa treatments or unwind by the indoor pool. With multilingual staff, express check-in/out services, and helpful bellhops available during your stay.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Internet access
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Room service
  • Business center
  • Meeting rooms
  • Limo/town car service
  • 24-hour front desk
  • Garden
  • Library
  • Front-desk safe

Feel at home (6)

  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Premium TV channels
The current price is $359
$436 total
Apr 10 - Apr 11

Why we love this property

Spa sanctuary
The full-service spa offers daily treatments including aromatherapy, facials, and massages. Unwind in the sauna, steam room, or rooftop garden.
Luxury rooftop escape
The luxury hotel boasts a stunning rooftop garden. Visitors can enjoy breathtaking views and tranquil moments in this elevated oasis.
Flavors of Peru
Experience Peruvian cuisine at this hotel's restaurant or relax at the bar. Free full breakfast includes vegetarian options for a perfect start.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Memory foam beds, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(32 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Double Beds

Memory foam beds, in-room safe, desk, blackout drapes

Family Room, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Courtyard View (Terrace)

Room, 1 King Bed, Courtyard View (Terrace) | Memory foam beds, in-room safe, desk, blackout drapes

Room, 1 King Bed, Courtyard View (Terrace)

10.0 out of 10
Exceptional
(12 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed | Memory foam beds, in-room safe, desk, blackout drapes

Luxury Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (No View)

Room, 1 King Bed (No View) | Memory foam beds, in-room safe, desk, blackout drapes

Room, 1 King Bed (No View)

9.2 out of 10
Wonderful
(10 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Memory foam beds, in-room safe, desk, blackout drapes

Deluxe Room, 2 Double Beds

9.2 out of 10
Wonderful
(14 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds (No View)

Room, 2 Double Beds (No View) | Memory foam beds, in-room safe, desk, blackout drapes

Room, 2 Double Beds (No View)

9.2 out of 10
Wonderful
(9 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Mountain View

Suite, 1 King Bed, Mountain View | Living area | 49-inch LCD TV with cable channels, TV, iPod dock

Suite, 1 King Bed, Mountain View

  • City view
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

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9.6 out of 10, Exceptional, 996 reviews
The price is $314
$386 total
Apr 10 - Apr 11
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About the neighborhood

Map
Esquina De La Calle Ruinas 432, y San Agustin, Cusco, Cusco, 8002

What's nearby

  • Twelve Angled Stone - 2 min walk - 0.2 km
  • San Blas Church - 2 min walk - 0.2 km
  • Plaza San Blas - 2 min walk - 0.2 km
  • Plaza de Armas - 3 min walk - 0.3 km
  • Cusco Cathedral - 3 min walk - 0.3 km

Getting around

  • Alejandro Velasco Astete Intl. Airport (CUZ) - 14 min drive
  • San Pedro Station - 14 min walk
  • Cusco Wanchaq Station - 15 min walk
  • Poroy Station - 27 min drive

Restaurants

  • ‪Kion - ‬2 min walk
  • ‪Pizzeria Trattoría Casa Grande - ‬1 min walk
  • ‪Museo del Pisco - ‬1 min walk
  • ‪Cicciolina - ‬2 min walk
  • ‪7 Vidas Taproom Cusco - ‬1 min walk

About this property

JW Marriott El Convento Cusco

JW Marriott El Convento Cusco offers a fantastic location, putting you just a 5-minute walk from Plaza de Armas. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body wraps, or facials. Other features of this luxurious hotel include an indoor pool, a bar/lounge, and a garden. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 153 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Express check-in/out available
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • The room rate includes breakfast for up to to 2 guests. Breakfast fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Children may not be eligible for complimentary breakfast
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • WiFi in rooms*
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (late night)
  • Water dispenser

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Library
  • An indoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 59
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Front entrance ramp
  • Lowered electrical outlets in bathroom
  • Lever door handles

Room amenities

Be entertained

  • 49-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Memory foam mattress
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Special features

Spa

The onsite spa has 2 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Qespi Bar - Onsite bar.
Qespi Restaurant - This restaurant specializes in Peruvian cuisine and serves dinner only. Open daily.

Awards and affiliations

JW Marriott El Convento Cusco is listed in the 2021 Travel + Leisure 500.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.
  • Destination fee: USD 41 per accommodation, per night
  • Service fee: USD 10 per night

Optional extras

  • WiFi is available in guestrooms for USD 00 per stay (rates may vary)

Children & extra beds

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 20334766714

Also known as

JW Marriott Cusco
JW Marriott Hotel Cusco
JW Marriott El Convento Cusco Hotel
JW Marriott El Convento Hotel
JW Marriott El Convento Cusco
JW Marriott El Convento
JW Marriott El Convento Cusco Hotel
JW Marriott El Convento Cusco Cusco
JW Marriott El Convento Cusco Hotel Cusco

Frequently asked questions

Does JW Marriott El Convento Cusco offer free cancellation for a full refund?

Yes, JW Marriott El Convento Cusco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at JW Marriott El Convento Cusco?

Yes, there's an indoor pool.

Are pets allowed at JW Marriott El Convento Cusco?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at JW Marriott El Convento Cusco?

Sorry, there's no onsite parking at JW Marriott El Convento Cusco.

What are the check-in and check-out times at JW Marriott El Convento Cusco?

You can check in starting at 2 PM. Check-out time is 10 AM. Express check-in and check-out are available.

What is there to do at JW Marriott El Convento Cusco and nearby?

JW Marriott El Convento Cusco has a spa and an indoor pool, as well as a garden.

Are there restaurants at or near JW Marriott El Convento Cusco?

Yes, Qespi Bar offers Peruvian cuisine.

What's the area around JW Marriott El Convento Cusco like?

JW Marriott El Convento Cusco is a short 4-minute walk from Plaza de Armas and 2 minutes' walk from Cusco Cathedral.

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Reviews

JW Marriott El Convento Cusco Reviews

9.6

Exceptional

10

Cleanliness

9.8

Location

9.8

Staff & service

9.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as excellent, delicious, and expansive with many options to choose from. (16 reviews)
  • The spa facilities were wonderful, relaxing, and one of the best experienced. (9 reviews)
  • The property's restaurants offer fantastic food and a great wine list, with many dining options within walking distance. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Location
Room
Food
Breakfast
Restaurant
History
Amenities
Bar
Accomodation Type

Reviews

Verified

10/10 Exceptional

The room was ok
Barbara, 3-night trip
Verified

10/10 Exceptional

Spa maravilhoso ! Limpeza impecável neste hotel. Hotel lindíssimo ! Mereceu o prêmio da UNESCO!
CHRISTIANE, 2-night trip
Verified

10/10 Exceptional

Limpieza, personal y todos los servicios
JOSE LUIS, 4-night trip
Verified

10/10 Exceptional

Espectacular
Javier, 3-night trip
Verified

10/10 Exceptional

Exceptional hotel and service. The staff were warm, professional, and attentive throughout our stay. Beautiful property, spotless and comfortable room, and excellent bed quality. The restaurant and breakfast were outstanding. We were celebrating our wedding anniversary, and the team made it truly special.
Tiago, 1-night trip
Verified

10/10 Exceptional

An incredible hotel Wonderful rooms, a beautiful spa, delicious breakfast and great colleagues We loved the additional activities- such as the history tour and meeting Panchita We wish that we could have stayed for longer!
Sarah, 3-night trip
Verified

10/10 Exceptional

Very clean, nice historic hotel. Staff is wonderful. Really appreciated our stay
Gilles, 5-night trip
Verified

10/10 Exceptional

Room was perfect and Giorgia was wonderful telling us everything we needed to know
Sarah, 1-night trip
Verified

10/10 Exceptional

El hotel es espectacular, muy hermosa arquitectura, muy bien servicio. Nos gustó especialmente el spa! Muy recomendado
MARIO A, 6-night trip
Verified

10/10 Exceptional

Café da manhã maravilhoso! Tudo feito com muito carinho! Hotel super confortável
Brunella, 2-night trip
Verified

10/10 Exceptional

Ótimo custo benefício
Alessandro, 3-night trip
Verified

10/10 Exceptional

O hotel não tem defeito. Maravilhoso
Poliana, 2-night trip
Verified

10/10 Exceptional

Everything was perfect
Stephanie, 2-night trip
Verified

10/10 Exceptional

Excellent hotel and location!
Esteban, 1-night trip
Verified

10/10 Exceptional

La ubicación es incomparable, las habitaciones impr
Mariana, 2-night trip
Verified

8/10 Very good

L’hotel è meraviglioso e in ottima posizione e il personale gentile e molto disponibile. Il luogo dove si mangia un po freddo anche in considerazione che ci si mangia e dovrebbe essere più caldo, ma rimane splendido. Unica pecca la festa che stavano organizzando per il martedì sera e che ha precluso degli spazi agli ospiti dell’hotel senza aver avvisato o fatto uno sconto. Per il resto tutto molto bello
Aurora, 2-night trip
Verified

10/10 Exceptional

We really liked the breakfast and the staffs were very helpful and friendly
Min, 2-night trip
Verified

10/10 Exceptional

We had excellent service at JW Marriott in Cusco, and the room and amenities were wonderful. We will definitely stay here again if we return to Peru!
Kim, 2-night trip
Verified

6/10 Good

Bel hôtel, propre et accueillant. Le seul défaut et que si nous voulons souper à l’hôtel la salle à manger n’est pas chauffée car elle est dans un endroit très froid .
Richard, 3-night trip
Verified

10/10 Exceptional

Beautiful hotel. Excellent service. They arranged for our transportation. We arrived in the middle of the night and the staff was attentive, helpful and responsive to us as of it were the middle of the day. They even offered and provided bag meals for our early departure to Machu Picchu. I would stay here again and I would highly recommend this hotel to others.
Stephanie, 2-night trip
Verified

10/10 Exceptional

Great and clean
Michael, 1-night trip
Verified

10/10 Exceptional

Impecable
Gustavo, 5-night trip
Verified

8/10 Very good

Beautiful hotel
Paul, 4-night trip
Verified

10/10 Exceptional

Fantastisk hotell
roy-magne, 3-night trip
Verified

10/10 Exceptional

The rooms are spacious and the hotel itself is really beautiful with its early Hispanic style, grand entrance and lovely common spaces. It is also only about 2 minutes walk to the main square of Cuzco.
Nassim, 2-night trip