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Borough Arms Hotel

3.0 star property
Hotel with restaurant, near New Vic Theatre

Choose dates to view prices

Photo gallery for Borough Arms Hotel

Street view
Breakfast, lunch, dinner served; British cuisine
Deluxe Suite | Bathroom | Free toiletries, hair dryer, towels
Deluxe Suite | Iron/ironing board, free WiFi, bed sheets
Banquet hall
Located in the heart of the city, Borough Arms Hotel offers a warm welcome with dry cleaning/laundry services and a restaurant. Stay connected with free in-room WiFi, unwind at the bar, or plan an event in the banquet hall.

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Laundry facilities
  • Non-smoking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Meeting rooms
  • 24-hour front desk
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Wedding services
  • Luggage storage
  • Tour/ticket assistance
  • Banquet hall

Feel at home (6)

  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Bathtub or shower
  • LCD TV
  • Free self parking
The current price is $69
$83 total
includes taxes & fees
Nov 18 - Nov 19

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Double Room, Ensuite

Iron/ironing board, free WiFi, bed sheets

Standard Double Room, Ensuite

8.4 out of 10
Very good
(7 reviews)

Highlights

Heating
LCD TV
Private bathroom
Coffee/tea maker
Mobile key entry
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Ensuite

Standard Twin Room, Ensuite | Iron/ironing board, free WiFi, bed sheets

Standard Twin Room, Ensuite

8.0 out of 10
Very good
(1 review)

Highlights

Heating
LCD TV
Private bathroom
Coffee/tea maker
Mobile key entry
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room, Ensuite

Iron/ironing board, free WiFi, bed sheets

Standard Single Room, Ensuite

Highlights

Heating
LCD TV
Private bathroom
Coffee/tea maker
Mobile key entry
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Suite

Deluxe Suite | Iron/ironing board, free WiFi, bed sheets

Deluxe Suite

Highlights

Heating
LCD TV
Separate bedroom
Private bathroom
Coffee/tea maker
Mobile key entry
Daily housekeeping
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room | Iron/ironing board, free WiFi, bed sheets

Standard Quadruple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
LCD TV
Private bathroom
Coffee/tea maker
Mobile key entry
Daily housekeeping
  • Sleeps 4
  • 1 Double Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Suite

Deluxe Suite | Iron/ironing board, free WiFi, bed sheets

Deluxe Suite

Highlights

Heating
LCD TV
Separate bedroom
Private bathroom
Coffee/tea maker
Mobile key entry
Daily housekeeping
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Iron/ironing board, free WiFi, bed sheets

Deluxe Room, 1 King Bed

Highlights

Heating
LCD TV
Coffee/tea maker
Mobile key entry
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room | Iron/ironing board, free WiFi, bed sheets

Standard Quadruple Room

Highlights

Heating
LCD TV
Private bathroom
Coffee/tea maker
Mobile key entry
Daily housekeeping
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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includes taxes & fees
Nov 18 - Nov 19
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About the neighborhood

Map
26 King Street, Newcastle-Under-Lyme, England, ST5 1HX

What's nearby

  • Royal Stoke University Hospital - 4 min drive - 3.4 km
  • Waterworld - 4 min drive - 3.0 km
  • Regent Theatre - 6 min drive - 4.3 km
  • Victoria Hall - 6 min drive - 4.3 km
  • Trentham Gardens - 9 min drive - 7.8 km

Getting around

  • Manchester Airport (MAN) - 37 min drive
  • Longport Station - 5 min drive
  • Crewe Station - 14 min drive
  • Kidsgrove Station - 14 min drive

Restaurants

  • ‪The Wulstan - ‬19 min walk
  • ‪The Hopwater Cellar - ‬18 min walk
  • ‪The Shed Cafe Bar - ‬3 min drive
  • ‪The Crossways - ‬2 min drive
  • ‪Bridge Street Ale House - ‬19 min walk

About this property

Borough Arms Hotel

Located near a train station, Borough Arms Hotel is a great choice for a stay in Newcastle-Under-Lyme. The pub is a great place to grab a drink, and guests looking for a bite to eat can check out Ostler Restaurant, which serves British cuisine and is open for breakfast, lunch, and dinner. Fellow travelers say great things about the helpful staff and overall value.

At a glance

DONE

Hotel size

    • 40 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 4:00 AM
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • 2 buildings/towers
  • Built in 1783
  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Wheelchair-accessible registration desk
  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • LCD television

Home comfort

  • Heating
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • Mobile key entry

Special features

Dining

Ostler Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Gladstone Lounge Bar - This pub serves lunch only. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 9.50 for adults and GBP 6.95 for children
  • Early check-in can be arranged for an extra charge of GBP 10.00 (subject to availability)
  • Late check-out can be arranged for an extra charge of GBP 10.00 (subject to availability)

Policies

This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Diners Club, Barclaycard
Cashless transactions are available.
Only bookings from non-local guests are accepted. Guests whose residence is within the same city as the property will not be allowed to check in.

Also known as

Borough Arms Hotel Hotel
Borough Arms Hotel
Borough Arms Hotel Newcastle-Under-Lyme
Borough Arms Newcastle-Under-Lyme
Borough Hotel
Borough Arms Hotel Newcastle-Under-Lyme
Borough Arms Hotel Hotel Newcastle-Under-Lyme

Frequently asked questions

Does Borough Arms Hotel offer free cancellation for a full refund?

Yes, Borough Arms Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Borough Arms Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Borough Arms Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Borough Arms Hotel?

Check-in start time: 2:00 PM; Check-in end time: 4:00 AM. There's a charge of GBP 10.00 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of GBP 10.00 (subject to availability). Express check-out and contactless check-in and check-out are available.

What is there to do at Borough Arms Hotel and nearby?

Recommended spots to visit include New Vic Theatre (1.3 mi) and Royal Stoke University Hospital (1.9 mi), along with Waterworld (2.5 mi) and The Potteries Museum and Art Gallery (3 mi).

Are there restaurants at or near Borough Arms Hotel?

Yes, Ostler Restaurant offers British cuisine.

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Reviews

Borough Arms Hotel Reviews

7.6

Good

7.6

Cleanliness

7.6

Location

8.4

Staff & service

7.2

Eco-friendliness

7.0

Property conditions & facilities

Popular mentions

Room
Service staff
Value
Food
Location
Breakfast
Bed
Shower
Bathroom
Lobby

Reviews

8/10 Very good

Late night stop Comfortable bed Lovely breakfast
saskia, 1-night trip

8/10 Very good

Team make everything run like a dream

Professional, friendly team make everything run like a dream. Perfect beds, excellent breakfasts, knowledgeable staff and friendly atmosphere. Only minor flaw was the Annex rooms just need a slight modernisation.
Paul, 3-night trip

10/10 Exceptional

Everything was fine. Will always use when in this area. Accomodation and staff are brilliant.
Adrian, 1-night trip

10/10 Exceptional

Really nice for the money. Great service at the restaurant. Thank you for all your help.
Adrian, 1-night trip

8/10 Very good

Having always use Premier Inns, we decided their prices had gone to high, so we thought we would try smaller hotels & weren’t we pleased we did. This was a very pleasant break in a 600 mile trip from Scotland
Warren, 1-night trip

10/10 Exceptional

Good hotel

Good value traditional hotel..Good parking , sadly no time for Breakfast!
Richard Mark, 1-night trip

10/10 Exceptional

Great little place to stay

Have stayed here many times. Very welcoming and friendly. Nothing too much trouble and is a very popular play to stay
Gill, 1-night trip

8/10 Very good

Good value and comfortable

The staff are extremely friendly and helpful and the hotel is very clean and the beds are comfortable. It is showing its age a little bit but that wouldn't stop me from staying here again. Breakfast is good value for money as well.
craig, 1-night trip

6/10 Good

Ok for a one night stay, and probably ok for the price. Good for builders etc. would I stay again only if it was the only thing available
Lawrence, 1-night trip

8/10 Very good

The accommodation is basic but great for exploring the area. The staff are excellent and really helpful. The restaurant is great and the food is excellent. We will return again if in the area. The hotel recommended going to the Wedgwood factory which was a full day visit and really enjoyable.
Andrew, 2-night trip

6/10 Good

Reasonable

Basic hotel at a reasonable price
1-night trip

10/10 Exceptional

Value for money

Tremendous value, I was very pleasantly surprised at the quality considering the budget price. My only (very minor) criticism is that breakfast coffee was too weak.
Bernard, 1-night trip

10/10 Exceptional

Everything
zach, 1-night trip

8/10 Very good

Cheap.
Ceri, 3-night trip

8/10 Very good

One night's stay, not too bad

The Borough Arms is a lovely place; considering it's on a fairly busy road the room was quiet and we slept well. The staff were completely lovely and we had a fabulous full English breakfast. My only negative comment relates to the room decor. The room was clean and comfortable overall, but I feel it could do with a little tlc and updating.
Gillian, 1-night trip

8/10 Very good

Was given a room in the Anex across the car park . It was terrible, cold and dirty but I told the lady receptionist the next day and she was lovely. She moved us into the main hotel and gave us a lovely room which was clean and warm and the bed was comfy. Only complaint was thick dust in top of radiator.
Marjorie, 2-night trip

6/10 Good

My room was on the top floor, no lift, room was cold. My partner struggled to get into the shower as the doors didn’t give good access and the shower was raised about 1ft leaving it dangerous when stepping out, fear of slipping. Staff however helpful and friendly.
Susan, 1-night trip

8/10 Very good

Nice hotel. Great location. I had room 12 which looked recently refurbed. The small tv was from the early nineties and the aerial cable fixed into the wall with blue tack and next to useless as the signal subsequently was non existent. The en-suite bathroom was very tired and in need of refurb. The rest of the hotel and public areas were super clean, staff and service was great. Will use it again as even given the above it was great value for money.
1-night trip

8/10 Very good

Nice but badly cleaned room

The hotel itself is an attractive building with friendly staff. The room and bathroom was a good size and it was nice to have the added bonus of a bath as well as a shower overhead. Unfortunately our stay was let down by the cleanliness of the room, it was clear that the room had not been hoovered. There were hairs in the bathroom and dirty tissues in one of the drawers. This really is a first in a room that should have been cleaned. We were only staying one night so I didn’t complain and cleaned up myself minus the tissues. We arrived in 30c heat and the sun was on our room, curtains open and windows closed. Due to this, it made the room uncomfortably hot so I would recommend that you request the windows be left open for your arrival. We stayed in room 2 and the road can get noisy too. Overall I would stay again but would have to insist that the room was cleaned properly.
Leah, 1-night trip

6/10 Good

Room was basic, but for the price it was adequate! Everything worked and the bed was reasonably comfy.
Graham, 1-night trip

8/10 Very good

Clean, comfy, good position in town

Very comfy bed in a clean room in the annexe. Free car park close to Newcastle centre a big plus. Easy walk to the New Vic theatre
James, 1-night trip

8/10 Very good

A pretty average classic hotel

Parking can be a challenge at busy times. I didn’t expect much due to room cost, so i wasn't surprised when i turned up to what appeared to be a 1980's style themed hotel. No lift, so i can imagine people with mobility issues could have a problem staying here. My room was on the top floor. Decor was very dated. Bed quite hard, pillows were too soft. Wall lamps had dust and cobwebs hanging from them. Toilet seat was loose and slipped to side when seated sometimes. Lighting levels seemed very low in bathroom. Wardrobe had ample space and tea/coffee making facility was a bonus. Breakfast options were adequate and reasonable service
Cob webs and dust on wall lamps
Low lighting level in bathroom
Period building and decor
Loose toilet seat
Jason, 1-night trip

10/10 Exceptional

Perfect checin and good comfy bed. Clean.
Ronald, 1-night trip

10/10 Exceptional

The hotel was comfortable and I enjoyed my one night stay there. It was at a convenient location and close to local shops. Would definitely recommend
Elsie, 1-night trip

10/10 Exceptional

Fantastic hotel in Newcastle

Really friendly staff. Rooms clean throughout
Ashley, 1-night trip