2/10 Mediocre
5 de noviembre de 2025
While the hotel seems relatively new but the services leave a lot to be desired. Loud music all day to late at night and same collection. You can't enjoy a quiet time at the beach. Once I had to call reception to tell them it's 11pm and I cant sleep due to their loud music. Another day an employee was arranging pool beds around 2am, another day a guest was talking very loud on telephone by the pool around 3am and an employee next by didnt do anything.
Many are times that my room was cleaned late and something is alway a miss. It could be a hand towel, water, coffee, body wash e.t.c. I asked for slippers at reception. I had to call reception next day to remind and insist before I received them. If you are the type who expect service as described in the listing, then this is not a place for you
I asked waitress for water to my lunch. she didnt seem to have understood and I dont speak arabic. she said, I hold on then came her boss (I think) asking what the problem was. I told her that I would like to order some water but she didnt seem to have understood either so I told her it's fine. She said I paid and I asked her if I could pay after I've eaten because I'd like to order a cheese cake afterword. "You can order whatever you want later but pay now", was the response I got and with some attitude. I paid, lost appetite for the cake. That was my last lunch at their restaurant and instead went to Gleem Bay with lots of nice restaurants by the sea
Esha
Esha, viaje de 7 noches
Opinión verificada de un huésped de Hoteles.com
