I recently stayed at this property in Bruges and overall had a mixed experience. On the positive side, the location was fantastic—right in the centre, making it incredibly easy to explore the city on foot. Check-in was simple and the instructions provided beforehand were clear and accurate. The beds were also reasonably comfortable, which made coming back after a day of sightseeing quite pleasant.
However, there were a few disappointing aspects that impacted the stay. The cleanliness under the beds was lacking, as we noticed a fair amount of dust. Our room was also situated next to a communal toilet, which felt unusual given that it seemed all rooms were supposed to have en-suites. The biggest issue, though, was an alarm that went off in reception throughout the night for two out of our three nights. It made it quite difficult to get a proper night’s rest.
With a bit more attention to cleanliness and resolving the alarm issue, this property could be a much better experience, especially given its excellent location.