The hotel could have been better with a few small tweaks. The pool is small and unheated, and on a cloudy day didn't feel inviting to swim in. The gym is only open at 7:00am, which is inconvenient with business travellers. I'm not sure why it couldn't be open 24 hours. There is no elevator security to the room floors and there was a pry mark near the lock on my hotel room door, which was a bit unnerving. The room was extremely clean, which was very much appreciated, but everything felt a little tired. There were two slow elevators. I was very surprised to see that they were still providing toiletries in small plastic bottles instead of wall pumps. You can't drink the tap water, but no complimentary water is provided in the room. There was a massive (>2cm) cockroach in the breakfast buffet, which made me wonder if they were in the rooms too. The breakfast options were pretty good but not great. Overall a decent stay, but I would probably research other options if I was returning to Floripa.