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Holiday Inn Tulum by IHG

3.5 star property
Hotel with outdoor pool, near Tulum Mayan Ruins

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Photo gallery for Holiday Inn Tulum by IHG

Interior - Holiday Inn Tulum by IHG (Tulum)
Standard Room, 1 King Bed (Outdoor Private Pool) | Premium bedding, Select Comfort beds, desk, laptop workspace - Holiday Inn Tulum by IHG (Tulum)
Exterior - Holiday Inn Tulum by IHG (Tulum)
Front of property - Holiday Inn Tulum by IHG (Tulum)
Exterior - Holiday Inn Tulum by IHG (Tulum)
Located near Tulum National Park, Selina Tulum Downtown offers a vibrant stay with public WiFi. Begin your day with breakfast and explore the nearby Mayan Ruins.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Connecting rooms available
  • Bar
  • 24/7 front desk
  • Pet friendly
  • Air conditioning

Main amenities (11)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Front-desk safe
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
  • In-room climate control (air conditioning)
The current price is $64
$81 total
includes taxes & fees
Dec 23 - Dec 24

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Suite, 1 Bedroom (Jungle View)

Premium bedding, Select Comfort beds, desk, laptop workspace

Suite, 1 Bedroom (Jungle View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2024
Premium bedding
Select Comfort bed
Blackout drapes/curtains
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Jungle View)

Premium bedding, Select Comfort beds, desk, laptop workspace

Standard Room, 1 King Bed (Jungle View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2024
Premium bedding
Select Comfort bed
Blackout drapes/curtains
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Outdoor Private Pool)

Premium bedding, Select Comfort beds, desk, laptop workspace

Suite, 1 King Bed (Outdoor Private Pool)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2024
Premium bedding
Select Comfort bed
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, Select Comfort beds, desk, laptop workspace

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2024
Premium bedding
Select Comfort bed
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Standard Room, 2 Queen Beds, Accessible (Communications) | Room amenity

Standard Room, 2 Queen Beds, Accessible (Communications)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2024
Premium bedding
Select Comfort bed
Blackout drapes/curtains
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Pool View

Premium bedding, Select Comfort beds, desk, laptop workspace

Standard Room, 1 King Bed, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2024
Premium bedding
Select Comfort bed
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, Select Comfort beds, desk, laptop workspace

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2024
Premium bedding
Select Comfort bed
Blackout drapes/curtains
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Pool View

Premium bedding, Select Comfort beds, desk, laptop workspace

Suite, 1 King Bed, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2024
Premium bedding
Select Comfort bed
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Pool View

Premium bedding, Select Comfort beds, desk, laptop workspace

Standard Room, 1 Queen Bed, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2024
Premium bedding
Select Comfort bed
Blackout drapes/curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, Select Comfort beds, desk, laptop workspace

Standard Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2024
Premium bedding
Select Comfort bed
Blackout drapes/curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Pool View

Premium bedding, Select Comfort beds, desk, laptop workspace

Standard Room, 2 Double Beds, Pool View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2024
Premium bedding
Select Comfort bed
Blackout drapes/curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Premium bedding, Select Comfort beds, desk, laptop workspace

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2024
Premium bedding
Select Comfort bed
Blackout drapes/curtains
  • Sleeps 1
  • 1 Twin Bed

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9.0 out of 10, Wonderful, 117 reviews
The price is $81
$101 total
includes taxes & fees
Dec 9 - Dec 10
Wyndham Tulum
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About the neighborhood

Map
Avenida Coba S/N tulum Centro Colonia, Huracanes 77760, Tulum, QROO

What's nearby

  • Dos Aguas Park - 14 min walk - 1.2 km
  • Jaguar Park - 14 min walk - 1.2 km
  • Tulum National Park - 4 min drive - 3.9 km
  • Hospital de Tulum - 6 min drive - 1.8 km
  • Tulum Mayan Ruins - 7 min drive - 5.0 km

Getting around

  • Tulum Intl. Airport (TQO) - 46 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪La Coqueta - ‬3 min walk
  • ‪La Regia Tulum - ‬2 min walk
  • ‪Tacos y tortas el tio - ‬6 min walk
  • ‪El Capitán - ‬4 min walk

About this property

Holiday Inn Tulum by IHG

Holiday Inn Tulum by IHG puts you within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. After splashing around at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Also, Tulum Beach and Xel-Há Park are within a short drive.

At a glance

DONE

Hotel size

    • 108 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 22 lbs per pet)*
    • Service animals welcome
    • Specific rooms only*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) on weekend mornings 7:00 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Romance packages

Facilities

  • 2 buildings/towers
  • Built in 2022
  • Safe-deposit box at front desk
  • An outdoor pool

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Smooth flooring in public areas

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Select Comfort mattress
  • Free crib/infant bed

Freshen up

  • Hydromassage showerhead
  • Shower only
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Mobile key entry

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 250 to 600 for adults, and MXN 250 to 600 for children

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 3630 per stay
  • Pets are allowed for an extra charge of MXN 600 per pet (may vary based on length of stay), plus a one-time cleaning fee of MXN 500

Parking

  • Parking height restrictions apply

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel Bakal Tulum
Selina Tulum Downtown
Holiday Inn Tulum Downtown
Holiday Inn Tulum By IHG Hotel
Holiday Inn Tulum By IHG Tulum
Holiday Inn Tulum Downtown by IHG
Holiday Inn Tulum By IHG Hotel Tulum

Frequently asked questions

Is there a pool at Holiday Inn Tulum by IHG?

Yes, there's an outdoor pool.

Are pets allowed at Holiday Inn Tulum by IHG?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of MXN 600 per pet, per night, and there's also a deposit of MXN 3630 per stay. Service animals are exempt from fees.

Is parking offered on site at Holiday Inn Tulum by IHG?

Yes, there's free self parking.

What are the check-in and check-out times at Holiday Inn Tulum by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Holiday Inn Tulum by IHG and nearby?

Holiday Inn Tulum by IHG has an outdoor pool.

Are there restaurants at or near Holiday Inn Tulum by IHG?

Yes, there's an onsite restaurant.

What's the area around Holiday Inn Tulum by IHG like?

Holiday Inn Tulum by IHG is a short 15-minute walk from Dos Aguas Park and 18 minutes' walk from Jaguar Park.

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Reviews

Holiday Inn Tulum by IHG Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Amenities

9.4

Staff & service

8.8

Eco-friendliness

8.8

Property conditions & facilities

What guests liked

  • The pool was tranquil and a great place to relax, with many guests enjoying its peaceful atmosphere. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

6/10 Good

The friendly staff made check-in a breeze. The underground parking is narrow and low, but our rental car fit. We apprecaite teh close proximity to Avenida Tulum, the restaurants, supermarket, and ADO bus terminal.
Windy, 1-night trip

10/10 Exceptional

Staff was great, cleaning was great, location was perfect. Ventscouldhave worked better
Anna, 5-night trip

8/10 Very good

Staff were all lovely and very helpful. Balcony was a little dirty on the floor, shower wasn't great in terms of water pressure but the size was bigger than most hotels. Hotel was quiet in terms of guests and no beer buckets were available in the rooftop bar as advertised in the elevators. Overall would recommend
jema, 3-night trip

10/10 Exceptional

Beautiful hotel ! The staff is super friendly specially Sam. definitely would came back!
Jesus, 1-night trip

10/10 Exceptional

Great place to stay! Very nice accommodations, very friendly staff. I loved staying here. Walking distance to the centro where you will find lots of stores and restaurants. Very safe area. Only 8 mins drive to the Tren Maya station and 10 min drive to the beach. Highly recommend
Myrna, 1-night trip

10/10 Exceptional

I enjoyed the pool. I enjoyed the hotel. It was clean. The only thing that was terrible was the bathroom. The toilet kept clogging when it flush right but staff was great and it was clean.
Alicia, 8-night trip

10/10 Exceptional

Nice pool. Good internet. Helpful staff.
James, 4-night trip

10/10 Exceptional

The staff is great here-on and off desk, they are kind and attend to your needs. There is still renovation going on but it did not really bother me. The pool was tranquil and not too many people going there, plus they have a gym & balconies. The location is prime and I can't complain for the price I got in a package.
Aniqa, 3-night trip

8/10 Very good

The shower head was spraying water outside of the shower. The previous maintenance was tacky. It was fixed and manageable but still needs a new head. The front desk personnel were very friendly and helpful during our stay.
Cynthia A., 3-night trip

4/10 Fair

No english signs. The beddings are horrible, and make you hot, maybe switch to cotton. We had no other choice hence why we stayed. The parking is absolutely horrible and there's mo elevator from the underground parking so you have to bring up your luggage up the stairs.
Neghina, 1-night trip

10/10 Exceptional

Perfect for us

This hotel is located towards the end of the main road where all the action happens, however we need it a quiet hotel with a pool for our children. The hotel has recently opened up so it is basically brand new and they're doing a few final touches. It has an underground parking garage, a beautiful pool and greenery around it. Super clean, comfortable, quiet and affordable. We walked to the main square plaza and it took us about 15 minutes, nearby you find lots of food options, a supermarket across the street, a few ATM/banks and the Tulum ruins are one traffic light away from the hotel.
Jorge, 1-night trip

8/10 Very good

Overall had a good stay here. Rooms were smaller but adequate. Wifi was good and steady. The space was lacking a few things like a mini fridge and a safe. A few maintenance things such as the chain lock was falling off the wall and the shower faucet needs a thermostatic valve to help control the water temperature as it was very inconsistent (cold then scalding). The only other issue was the parkade. It was not access controlled, so not really any different than parking on the road. The entrance and exit are extremely narrow so if you've rented a larger vehicle, it will be VERY tight. We also could not find our way up to the hotel from within the parkade (still under construction) so we had to walk around each day. Hotel location is very convenient for cars as it's at the crossroads of the 2 major roads for daytrips but a bit of a walk to restaurants...would be great if they had bicycles onsite. Bank with cash machine was just the next door. Overall, happy with our stay.
Renee, 4-night trip

6/10 Good

Fue parte de un viaje mas largo, decidí para pasar la ultima noche, es hotel nuevo, Cama no muy cómoda, y desafortunadamente se escucha ruido de otras habitaciones y los pasillos, no tiene privacidad en ese aspecto. ,La Alberca no tiene caldera no se puede disfrutar ya que esta super fría, lo bueno y practico que esta cercas de tiendas y restaurantes. Ojala vayan mejorando.
JUAN, 1-night trip

10/10 Exceptional

Muy buen Hotel

Me gusto mucho la alberca amplia y la temperatura es perfecta 😍 mi familia la amo las habitaciones limpias las camas cómodas no tengo queja el personal fue muy amable desde recepción hasta los meseros del restaurante y hay muchos negocios y todo queda cerca
KARLA LIVIER, 1-night trip

10/10 Exceptional

Conviene su ubicación
Juan José, 1-night trip

10/10 Exceptional

Me encantó precio hotel, no me gustó el estacionamiento o acceso al hotel
MARIA DE LOURDES, 4-night trip

8/10 Very good

Todo estaba bien solo que huele a coladera pero todo los demás excelente
ERICK, 2-night trip

10/10 Exceptional

Todo Muy bien servicio excelente muy recomendable
Alejandro, 1-night trip

10/10 Exceptional

Excelente la piscina en la azotea, muy buena vista y atención del Sr Europa
HENRY NELSON, 1-night trip

10/10 Exceptional

Todo bien. Laura Genial !
Francisco J, 1-night trip

10/10 Exceptional

Camas muy cómodas
SALVADOR ANTONIO MONROY, 2-night trip

10/10 Exceptional

Muy buen servicio y estancia muy agradable, el servio del personal excelente
Angel, 2-night trip

10/10 Exceptional

Hotel muy limpio, cómodo, sin ruido, el Personal muy amable
Janet, 1-night trip

8/10 Very good

El personal que atiende por teléfono debe estar capacitado para explicar el acceso al estacionamiento del hotel y deben poner un cartel o algo que indique por dónde entrar para no equivocarse se escaleras y el elevador debe llegar hasta el sótano.
Lupita, 1-night trip

8/10 Very good

En sus pasillos hace demasiada calor no hay buena ventilacion
Argelia, 1-night trip