I like the hotel overall, but when our toilet clogged and I told the front desk, he said "I do not plunge toilets" (exact quote) and handed me a plunger. I don't know if that's normal--I guess I can see the logic that if we clogged it we needed to fix it, but the attitude was weird. Given the shared nature of plumbing at a hotel, you can't necessarily place the blame and expect a guest to fix the problem themselves. In fact, after the toilet was unclogged, it was running on and off all night, so there might have been a bigger issue. I plunged it and it was fine, but not everyone who stays at a hotel is physically able (I'm thinking of my 80-year-old parents here) or would expect to plunge a toilet when paying to stay. Other than that the stay was great, but given all the options in the area the whole being handed a plunger thing would give me pause staying there again.