2/10 Mediocre
28 de noviembre de 2025
Extensive issues from severe safety risks, neglect of issues from staff, health department issues such as no heat or AC in the room, severe roach infestation, bed bug infestation, unauthorized male given a room key to my room and entering as well as kicking my door causing my latch to break off to which the hotel called the police themselves over but we're not move my room when I stated I was fearful of saying that room. Instead of an apology, refund, compensation or even just general concern for my well-being and safety the hotel decided to tell me I needed to leave the property and I was not allowed to extend my stay anymore. I have proof ranging from photos, video, documentation, receipts, and much more I am in the process of filing reports through the better Business bureau, health department, the third party booking site as well as seeking an attorney. I only ask for three nights of a refund when it was cold outside under 35° and the hotel left me with no hea. But now that they have handled things so poorly I am asking for much more considering they kicked me out on Thanksgiving Day with zero concern. I have photos of blood splatter from previous guests all over my walls in my room that was not considered to be a health concern or any concern by the hotel as well as several other issues. There are too many to list here but all will be reported as well as proof provided. Be very careful before you stay here. I was sick several times while I was staying here for 2mos
Amber
Amber, viaje de negocios de 1 noche
Opinión verificada de un huésped de Hoteles.com
