1. cafeteria was small and not so organized/clean, needed a tending to by employee, most hotels have someone there in the room full time, cleaning, organizing, stocking etc., this one did not. 2. room seemed tired, the bathroom had marks on the wall from someone's wheel chair tires in the drywall. Fixtures looked new and the tile, but not sure if the work is "in process" or underfunded. 3. many guests smoke right outside the rooms, so you had to walk through the smoke. 4. our A/C was missing the grill inside. 5. walls in the room had dirt above the bedframe, weird, and an odd odor when you walk in. Disappointed for sure, pictures look better than the actual hotel.