The room was absolutely filthy! The bathroom fan didn’t work was completely broken, although there’s a pointless heater switch, leaving stick filled air and forcing everyone to dress in the bedroom; the broken dryer vent ruined my favorite top, a note board was left with false information, and Vacasa claimed that the non-existing jet tub listed specifically under “in the room” then “bathroom features “ on their actual app, referred to the supposed hot tub on the property, which was properly listed “on the property” although it wasn’t, nor were these numerous pools. There was absolutely no way to access the lights to the Murphy bed, despite in room directions to do so; only half of the outlets worked, not one in the bathroom or near the extra sink; only one very large pot and one very small pot in the kitchen, every dish had to be cleaned - and the carpet was covered in filth; I finally found the shower curtain and extra pillows in a closet (no note card on that one), after 2 days of only having an old liner and one extremely thin, flat pillow per person. I stayed here two years ago and the room was Extremely clean, comfortable, and everything actually worked! Vacasa did respond and apologized, giving me an approx 8% refund for all of the issues!!? Wow!
Outside of the room we tried to avoid, we had a great time! Will I stay here again after this? Would I recommend it? I definitely would have two years ago!! ONLY if you bring EVERYTHING from home and expect to clean!
