In the heart of Downtown Ottawa, Sonder Arlo offers a blend of comfort and convenience. Unwind at the gym, tackle tasks with laundry facilities, or take advantage of concierge services - all within walking distance to Parliament Hill and Shaw Centre.
Ottawa, ON (XDS-Ottawa Train Station) - 8 min drive
Ottawa Station - 8 min drive
Ottawa Fallowfield Station - 25 min drive
Parliament Station - 4 min walk
Rideau Station - 9 min walk
Lyon Station - 10 min walk
Restaurants
Little Victories - 3 min walk
Grill Forty One - G41 - 3 min walk
Tim Hortons - 1 min walk
Tim Hortons - 2 min walk
Second Cup Café - 2 min walk
About this property
Arlo, BW Signature Collection
Arlo, BW Signature Collection offers a great location, putting you within just a 10-minute walk of Rideau Canal and University of Ottawa. Also, Parliament Hill and Rogers Centre Ottawa are within a 15-minute walk. Fellow travelers love the helpful staff and central location. The property is just a short walk to public transportation: Parliament Station is 4 minutes and Rideau Station is 9 minutes.
At a glance
DONE
Hotel size
152 rooms
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Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets allowed (dogs only, 2 total, up to 80 lbs per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
Property amenities
Traveling with children
Grocery/convenience store
What to do
Foosball
Services
24-hour front desk
Concierge services
Laundry facilities
Luggage storage
Facilities
24-hour fitness center
Lockers available
Accessibility
Elevator
Elevator door width (inches): 36
Room amenities
Be entertained
50-inch flat-screen TV
Digital TV channels
Streaming services
Home comfort
Air conditioning and heating
Electric kettle
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Bathtub or shower
Designer toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi
Food and drink
Full-sized refrigerator/freezer
Freezer
Microwave
Kitchen
Stovetop
Oven
Cookware, dishes, and utensils
Dishwasher
Dining table
Paper towels
More
Housekeeping on request
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pet deposit: CAD 170
Pets are allowed for an extra charge of CAD 45.2 per accommodation, per day (maximum CAD 316.4 per stay)
Policies
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Frequently asked questions
Are pets allowed at Arlo, BW Signature Collection?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 80 lbs per pet. There's a charge of CAD 45.2 per accommodation, per day, and there's also a deposit of CAD 170. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Arlo, BW Signature Collection?
Sorry, there's no onsite parking at Arlo, BW Signature Collection.
What are the check-in and check-out times at Arlo, BW Signature Collection?
Check-in start time: 4:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Arlo, BW Signature Collection?
No, this hotel doesn't have a casino, but Casino du Lac Leamy (8-min drive) and Rideau Carleton Raceway (19-min drive) are both nearby.
What is there to do at Arlo, BW Signature Collection and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Does Arlo, BW Signature Collection have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes cookware, a refrigerator, and a microwave.
What's the area around Arlo, BW Signature Collection like?
Arlo, BW Signature Collection is a short 4-minute walk from Parliament Station and 3 minutes' walk from Rideau Canal. Our travelers say the local area is very central.
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Reviews
Arlo, BW Signature Collection Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
8.8
Amenities
9.2
Staff & service
9.2
Property conditions & facilities
Guest review summary
What guests liked
The gym was excellent and well-stocked with good basics. (7 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Location
Service staff
Kitchen
Parking
Amenities
Bed
Building
Downtown
Restaurant
Reviews
Verified
8/10 Very good
Apr 14, 2026
Overall clean room, friendly and helpful staff.
Tam
Tam, 2-night trip
Verified
10/10 Exceptional
Mar 29, 2026
Nice hotel. Perfect location.
Francois O
Francois O, 2-night trip
Verified
10/10 Exceptional
Mar 25, 2026
Great staff and Service. The only thing to get better is the breakfast
Ariel
Ariel, 2-night trip
Verified
10/10 Exceptional
Mar 31, 2026
Fantastic clean, classy and modern room for short to longer term stays.
The staff really made the Arlo outstanding though!
Welley, Dennis and Nathan were helpful and warm!
Marie
Marie, 20-night trip
Verified
10/10 Exceptional
Feb 11, 2026
Staff was friendly and room was clean.
Jason
Jason, 1-night trip
Verified
8/10 Very good
Mar 25, 2026
Room was very clean and tidy.
Gerald
Gerald, 1-night trip
Verified
10/10 Exceptional
Feb 1, 2026
Clean room and very welcoming staff
Katerie
Katerie, 1-night trip
Verified
8/10 Very good
Feb 27, 2026
Staff were great. Very helpful.
Lori-Ann
Lori-Ann, 3-night trip
Verified
10/10 Exceptional
Feb 12, 2026
staff, the service, the attitude, and the cleanness of the room
Jenny
Jenny, 2-night trip
Verified
10/10 Exceptional
Feb 5, 2026
We needed a place overnight since our heater broke at -38 in the late afternoon. We were very happy how fast we and affordable we could get a room. It was really clean and didn't need to worry about anything is the 1 bedroom suite we got. The staff was really friendly and the place was very nice all together.
Guillaume
Guillaume, 1-night trip
Verified
10/10 Exceptional
Oct 26, 2025
The room I stayed in was perfect for a short stay. The location was relatively central to everything we wanted to visit. I would stay here again in the future.
Amanda
Amanda, 1-night trip
Verified
8/10 Very good
Feb 8, 2026
The staff were wonderful. The suite was clean.
Where they could do much better is the continental breakfast - it was not well thought out in terms of guests with any dietary restrictions:
Available were one type of muffin - chocolate,
fruit turnovers also 1 type only,
There were no cereals, toast or bagels as options.
There were a few low quality yoghurt options and a few bananas, apples and oranges.
Hope
Hope, 1-night trip
Verified
10/10 Exceptional
Sep 23, 2025
Perfect location, very clean room.
jeannie
jeannie, 2-night trip
Verified
10/10 Exceptional
Oct 28, 2025
This was perfect for our family of four. It is centrally located and has everything we need to feel right at home. It is our new favourite place to stay in Ottawa!
Denise
Denise, 1-night trip
Verified
8/10 Very good
Nov 2, 2025
Friendly staff
Shelley
Shelley, 3-night trip
Verified
10/10 Exceptional
Sep 25, 2025
Clean room with good amenities for short stays
Melanie
Melanie, 1-night trip
Verified
8/10 Very good
Sep 7, 2025
Easy, affordable and perfectly located. This is a great option for an overnight or a longer term stay.
Shelley
Shelley, 1-night trip
Verified
10/10 Exceptional
Sep 18, 2025
Very nice and helpful staff
Catherine
Catherine, 3-night trip
Verified
10/10 Exceptional
Oct 23, 2025
Very central and convenient. Would stay again. Everything you need in the room. Great for laundry too. This is my second stay here and I was very happy with it. Staff are lovely.
Leisa
Leisa, 11-night trip
Verified
10/10 Exceptional
Sep 22, 2025
I loved the convenience of this location. The rooms are a perfect set up for anyone staying in Ottawa looking to be walking distance to most things.
Rachel
Rachel, 2-night trip
Verified
6/10 Good
Sep 13, 2025
View was fantastic
Rebecca
Rebecca, 3-night trip
Verified
8/10 Very good
Oct 10, 2025
Great location for my needs. Very clean, friendly staff, decor so cool. I’ll be back on a regular basis.
Nicole
Nicole, 3-night trip
Verified
10/10 Exceptional
Aug 28, 2025
Convenient apartment near to main attractions
Derek
Derek, 4-night trip
Verified
10/10 Exceptional
Sep 14, 2025
Staff were great all times during the day
Kenneth
Kenneth, 3-night trip
Verified
10/10 Exceptional
Oct 25, 2025
Great room. Easy set up to check in. Plenty of space in the kitchen.