HeartSong Lodge & Resort

3.5 star property
Mountain hotel with indoor pool, near Dollywood's Splash Country

Choose dates to view prices

Photo gallery for HeartSong Lodge & Resort

Lobby sitting area
Children's activities
Exterior detail
Front of property
Lobby sitting area
Tucked away near Dollywood and LeConte Center at Pigeon Forge, HeartSong Lodge & Resort offers a warm welcome with shopping on site, a coffee shop/cafe, and dry cleaning/laundry services. Relax by the firepit or unwind in the spa tub after exploring nearby attractions.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Valet parking
  • Seasonal outdoor pool
  • Hot tub
  • Pool bar
  • Coffee shop/cafe
  • Children's club
  • Meeting rooms

For families (6)

  • Children's club
  • Playground on site
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The current price is $299
$336 total
includes taxes & fees
Nov 13 - Nov 14

Room options

KING - Sleeper Sofa

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Smart TV
Separate bedroom
Sofa bed
Hair dryer
Private bathroom
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

KING - Sleeper Sofa w/Balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Separate bedroom
Sofa bed
Hair dryer
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

KING - Dormer

10.0 out of 10
Exceptional
(23 reviews)

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Hair dryer
Private bathroom
Local meal delivery service
Cable channels
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Trundle Bed

KING - Murphy

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Smart TV
Separate bedroom
Hair dryer
Private bathroom
Local meal delivery service
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

King Murphy with/Balcony

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Separate bedroom
Hair dryer
Private bathroom
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

Two Queen Beds

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Smart TV
Separate bedroom
Hair dryer
Private bathroom
Local meal delivery service
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Two QUEEN Beds with Balcony

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Separate bedroom
Hair dryer
Private bathroom
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

FAMILY SUITE with Balcony

Highlights

Balcony
Air conditioning
Heating
Smart TV
Separate bedroom
Hair dryer
Private bathroom
Local meal delivery service
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

FAMILY SUITE

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Hair dryer
Private bathroom
Local meal delivery service
Cable channels
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

FAMILY SUITE with Balcony Hearing Accesible

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Heating
Smart TV
Separate bedroom
Hair dryer
Private bathroom
Local meal delivery service
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

THEMED FAMILY SUITE with Balcony

Highlights

Balcony
Air conditioning
Heating
Smart TV
Separate bedroom
Hair dryer
Private bathroom
Local meal delivery service
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

THEMED FAMILY SUITE with Balcony Hearing Accessible

Highlights

Balcony
Air conditioning
Heating
Smart TV
Separate bedroom
Hair dryer
Private bathroom
Local meal delivery service
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

THEMED FAMILY SUITE - Dormer

Highlights

Air conditioning
Heating
Smart TV
Day bed
Separate bedroom
Hair dryer
Private bathroom
Local meal delivery service
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

JUNIOR SUITE - Inside corner

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Hair dryer
Private bathroom
Local meal delivery service
Cable channels
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Twin Bunk Bed

JUNIOR SUITE - Dormer Accessible

Highlights

Air conditioning
Heating
Smart TV
Day bed
Separate bedroom
Hair dryer
Private bathroom
Local meal delivery service
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

JUNIOR SUITE - Dormer

Highlights

Air conditioning
Heating
Smart TV
Day bed
Separate bedroom
Hair dryer
Private bathroom
Local meal delivery service
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

Two Queen Beds Dormer

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Separate bedroom
Day bed
Hair dryer
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Two QUEEN Beds with Balcony Hearing Accesible

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Separate bedroom
Hair dryer
Private bathroom
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Two QUEEN Beds with Balcony Accessible

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Separate bedroom
Hair dryer
Private bathroom
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

King Murphy Hearing Impaired

Highlights

Air conditioning
Heating
Free cribs/infant beds
Smart TV
Separate bedroom
Hair dryer
Private bathroom
Local meal delivery service
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

KING - Dormer Accessible

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Smart TV
Separate bedroom
Day bed
Hair dryer
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Trundle Bed

King Sleeper Sofa with Wet Bar

Highlights

Air conditioning
Heating
Free cribs/infant beds
Smart TV
Separate bedroom
Sofa bed
Hair dryer
Private bathroom
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About the neighborhood

Map
1210 Dollywood Resorts Blvd, Pigeon Forge, TN, 37863

What's nearby

  • Dollywood's Splash Country - 9 min walk - 0.8 km
  • Dollywood - 6 min drive - 2.8 km
  • LeConte Center at Pigeon Forge - 7 min drive - 5.7 km
  • Island at Pigeon Forge - 8 min drive - 6.7 km
  • Titanic Museum - 10 min drive - 6.4 km

Getting around

  • McGhee Tyson Airport (TYS) - 66 min drive

Restaurants

  • ‪Spotlight Bakery - ‬11 min drive
  • ‪The Grist Mill Cinnamon Bread - ‬9 min drive
  • ‪Aunt Granny's - ‬8 min drive
  • ‪Sweet Shoppe Candy Kitchen - ‬10 min drive
  • ‪Reds Drive-In Diner - ‬8 min drive

About this property

HeartSong Lodge & Resort

HeartSong Lodge & Resort puts you within a 10-minute drive of Dollywood's Splash Country and Dolly Parton's Stampede Dinner Attraction. After getting a workout at the fitness center, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights include an indoor pool, a poolside bar, and a hot tub. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 302 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children's club*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite valet parking (USD 40 per night; includes in/out privileges)
    • Wheelchair-accessible van parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Shared microwave
  • Water dispenser

Traveling with children

  • Children's club (surcharge)
  • Playground
  • Lifeguard on site

What to do

  • Shopping

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Built in 2023
  • ATM/banking
  • Fireplace in lobby
  • Television in common areas
  • Communal living room
  • Fitness center
  • An indoor pool
  • Seasonal outdoor pool
  • Hot tub
  • Banquet hall
  • Reception hall
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 42
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible shuttle
  • Visual alarms in hallways
  • Closed captioned TV
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Hardwood flooring in public areas

Room amenities

Be entertained

  • 50-inch Smart TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning and heating
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free local calls
  • Desk chair

Food and drink

  • Meal delivery service
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 24.99 to 39.99 for adults, and USD 14.99 to 29.99 for children

Children & extra beds

  • Children's club access is available for an extra charge

Parking

  • Valet parking costs USD 40 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from April to September

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

HeartSong Lodge Resort
HeartSong Lodge & Resort Hotel
HeartSong Lodge & Resort Pigeon Forge
HeartSong Lodge & Resort Hotel Pigeon Forge

Frequently asked questions

Does HeartSong Lodge & Resort offer free cancellation for a full refund?

Yes, HeartSong Lodge & Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at HeartSong Lodge & Resort?

Yes, there's an indoor pool and a seasonal outdoor pool.

Are pets allowed at HeartSong Lodge & Resort?

Sorry, pets aren't allowed.

Is parking offered on site at HeartSong Lodge & Resort?

Yes, there's free self parking.

What are the check-in and check-out times at HeartSong Lodge & Resort?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

What is there to do at HeartSong Lodge & Resort and nearby?

HeartSong Lodge & Resort has an indoor pool and a hot tub, as well as a fitness center.

Are there restaurants at or near HeartSong Lodge & Resort?

Yes, there's an onsite restaurant.

Have a question?

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HeartSong Lodge & Resort Reviews

Reviews

9.8

Exceptional

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Popular mentions

Service staff
Restaurant
Room
Children
Food

What guests liked

  • The pool was clean, relaxing, and offered various amenities such as fire pits and a kids' splash pad. (15 reviews)
  • The restaurants and coffee shop on site served delicious food and provided excellent service. (4 reviews)
  • Convenient valet parking and easy access to the park made for a hassle-free experience. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

This is a really nice hotel. Comparable to the Disney properties.
S Taryn, 1-night trip

10/10 Exceptional

Amazing place to stay. Beautiful, friendly and comfortable. Highly recommend
James, 2-night trip

10/10 Exceptional

If you plan to go to Dollywood this is the place to stay! Shuttle to and from the park is so convenient! Everyone in your party receives a time saver pass which is a big perk when the park is crowded. Well worth the price of the room!
Karen, 1-night trip

10/10 Exceptional

End of summer trip

If you go to Dollywood this is the place to stay! Shuttle bus is so convenient. Fast passes are included with your stay which is a big plus when Dollywood is crowded. Breakfast in the restaurant is wonderful! Pool is amazing! Lots of activities for kids
Steve, 2-night trip

10/10 Exceptional

Enjoyed it all!! Everyone seemed to really liked their job and wanted to help you.
My favorite view, relaxing by the pool!
Debbie, 3-night trip

10/10 Exceptional

Great amenities and friendly staff! Would definitely stay there again!
Leisa, 3-night trip

10/10 Exceptional

Beautiful, peaceful, well kept facility, friendliest staff and can’t wait to come back next year!
Beautiful view outside the main entrance to the resort.
The Queen of the Smokies herself, Dolly!
Massive window in the lobby looking out to the pool and fire pits in the back.
Check in parking lot.
Katie, 4-night trip

10/10 Exceptional

Best hotel stay we’ve had in years!!
Natalie, 2-night trip

10/10 Exceptional

The flowers were beautiful
Mary, 2-night trip

10/10 Exceptional

great place to stay
Anita, 1-night trip

10/10 Exceptional

Amazing hotel. Would definitely stay at again
Robert, 1-night trip

10/10 Exceptional

fantastic place to stay and feel at home
Carolyn, 2-night trip

10/10 Exceptional

Pretty place to stay
Carlos, 2-night trip

8/10 Very good

Loved the Heartsong

We loved the Heartsong! The staff was very friendly and the hotel was beautiful. It was also very clean. The only thing we didn’t love was the food.
Jessica, 1-night trip

10/10 Exceptional

Very Beautiful place and the pool was amazing. Not deep enough for older kids but 9 and under it works perfectly.
Amber, 2-night trip

10/10 Exceptional

Wonderful! I only wish the beds were more comfortable, but this place was amazing! Quiet and convenient. Definitely would highly recommend.
Tiffany Erica, 3-night trip

10/10 Exceptional

Great stay!
Kimberly, 2-night trip

10/10 Exceptional

Perfect place to stay if you're going to Dollywood and doing other tourist activities
Brigette, 4-night trip

8/10 Very good

Beautiful property, clean, and great customer service.
Channel, 2-night trip

10/10 Exceptional

The property was outstanding , staff great and really catered to your needs
Richard, 2-night trip

10/10 Exceptional

Great staff and beautiful accommodations! My child loved the bunk room!
Jennifer, 2-night trip

10/10 Exceptional

The property was beautiful. Wonderful pool and outdoor area, spacious lodge lounge, beautiful decor, helpful staff
Rebecca Paulk, 2-night trip

10/10 Exceptional

Nice place.
William, 2-night trip

10/10 Exceptional

Love it
Debbie, 1-night trip

10/10 Exceptional

Fantastic hotel with great amenities!
David, 1-night trip