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Ciala Resort Best Hotel in Kisumu Kenya

5.0 star property
Lakefront resort with 2 restaurants, near Maragoli Hills

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Photo gallery for Ciala Resort Best Hotel in Kisumu Kenya

Exterior - Ciala Resort Best Hotel in Kisumu Kenya (Kisumu)
Property video
Reception - Ciala Resort Best Hotel in Kisumu Kenya (Kisumu)
View from room - Ciala Resort Best Hotel in Kisumu Kenya (Kisumu)
Outdoor pool - Ciala Resort Best Hotel in Kisumu Kenya (Kisumu)
Ciala Resort Best Hotel in Kisumu Kenya, nestled near Maragoli Hills, offers a tranquil retreat with a free breakfast buffet and daily manager's reception. Unwind on the garden-filled grounds or by the outdoor pool while enjoying activities like cycling and horseback riding.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Free breakfast
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Outdoor pool
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
  • 24-hour business center
  • Conference center
  • Business center
  • 10 meeting rooms
  • Meeting rooms

Feel at home (6)

  • Free cribs/infant beds
  • Playground on site
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
The current price is $130
$153 total
includes taxes & fees
Jan 13 - Jan 14, 2026

Why we love this property

Spa and nature escape
Spa services offer deep-tissue massages and aromatherapy near a nature reserve. The garden setting complements couples treatment rooms for total restoration.
Luxury lakeside design
Marvel at the stunning vistas from this luxury resort. Nestled between a nature reserve and serene lake, the garden offers a perfect scenic retreat.
Gourmet diner's paradise
This resort boasts 2 restaurants, a cafe, and 2 bars. Free buffet breakfast, in-room champagne service, and private dining options add extra culinary magic.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Single Room

Superior Single Room | In-room safe, desk, laptop workspace, blackout drapes

Superior Single Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Bathrobes
Rainfall showerhead
  • 32 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Room

Executive Room | In-room safe, desk, laptop workspace, blackout drapes

Executive Room

Highlights

Balcony
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
  • 70 sq m
  • 1 bedroom
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Honeymoon Room

Honeymoon Room | In-room safe, desk, laptop workspace, blackout drapes

Honeymoon Room

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Bathrobes
  • 40 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Bathrobes
Rainfall showerhead
  • 40 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Cabin, 4 Bedrooms, Mobility Accessible, Garden Area

Family Cabin, 4 Bedrooms, Mobility Accessible, Garden Area | In-room safe, desk, laptop workspace, blackout drapes

Family Cabin, 4 Bedrooms, Mobility Accessible, Garden Area

Highlights

Yard
Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
  • Hill view
  • Sleeps 6
  • 3 King Beds

Similar properties

Reception
Sarova Imperial Hotel
  • Airport transfer
  • Parking available
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 48 reviews
The price is $102
$120 total
includes taxes & fees
Dec 18 - Dec 19
Sarova Imperial Hotel
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About the neighborhood

Map
Daraja Mbili, Kisumu, Kisumu County

What's nearby

  • Maragoli Hills - 4 min drive - 3.0 km
  • Kisimu museum - 22 min drive - 23.1 km
  • Kisumu Clock Tower - 23 min drive - 24.2 km
  • Kisumu Impala Sanctuary - 24 min drive - 25.3 km
  • Dunga Bay - 25 min drive - 26.4 km

Getting around

  • Kisumu (KIS) - 38 min drive
  • Kakamega (GGM) - 73 min drive
  • Mumias (MUM) - 113 min drive
  • Beach shuttle (surcharge)

Restaurants

  • ‪Kisumu Airport Catering Services - ‬16 min drive
  • ‪Kisumu City - ‬16 min drive
  • ‪Carpediem - ‬7 min drive
  • ‪Secrete Lounge - Maseno - ‬12 min drive
  • ‪Lakeside Fish Eating Joints - ‬15 min drive

About this property

Ciala Resort Best Hotel in Kisumu Kenya

When visiting Kisumu, Ciala Resort Best Hotel in Kisumu Kenya is a great choice to consider. Guests can grab a bite to eat at one of the 2 restaurants, then indulge in deep-tissue massages, body wraps, or facials. Other highlights at this luxurious resort include 2 bars/lounges, an outdoor pool, and a terrace.

At a glance

DONE

Hotel size

    • 58 units
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Check-out time is 10:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING

Parking

    • Free secured onsite self parking
    • Wheelchair-accessible parking and van parking on site
DONE

Offsite

    • Beach shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–10:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Private picnics
  • Free daily reception
  • 24-hour room service
  • Water dispenser

Traveling with children

  • Playground
  • Children's games
  • Toys
  • Bed rails

What to do

  • Beach shuttle (surcharge)
  • Fitness classes
  • Ecotours
  • Mountain biking
  • Horse riding/rentals

Working away

  • 24-hour business center
  • 10 meeting rooms
  • Coworking spaces
  • Conference center (8611 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach shuttle (surcharge)
  • Bicycle rentals
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Mosquito nets
  • An outdoor pool
  • Spa services
  • Massage/treatment rooms
  • Lockers available
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 15 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 39
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Front entrance ramp
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Area rugs in room
  • Tile flooring in room

Room amenities

Be entertained

  • 55-inch Smart TV
  • Premium satellite channels
  • Netflix
  • Hulu
  • Streaming services

Home comfort

  • Air conditioning
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Free bottled water
  • Highchair

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

Fees & policies

Optional extras

  • Beach shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for KES 4000.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
Cashless transactions are available.

Also known as

Ciala In Kisumu Kenya Kisumu
Ciala Resort Best Hotel in Kisumu Kenya Resort
Ciala Resort Best Hotel in Kisumu Kenya Kisumu
Ciala Resort Best Hotel in Kisumu Kenya Resort Kisumu

Frequently asked questions

Does Ciala Resort Best Hotel in Kisumu Kenya offer free cancellation for a full refund?

Yes, Ciala Resort Best Hotel in Kisumu Kenya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Ciala Resort Best Hotel in Kisumu Kenya?

Yes, there's an outdoor pool.

Are pets allowed at Ciala Resort Best Hotel in Kisumu Kenya?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Ciala Resort Best Hotel in Kisumu Kenya?

Yes, there's free self parking.

What are the check-in and check-out times at Ciala Resort Best Hotel in Kisumu Kenya?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 10:00 AM. Contactless check-in and check-out are available.

What is there to do at Ciala Resort Best Hotel in Kisumu Kenya and nearby?

Have fun with onsite activities like horseback riding, mountain biking, and hiking. Additional recreation onsite includes fitness classes and ecotours. Enjoy a swim in the outdoor pool or use the resort's other amenities, which include 2 bars and spa services. Ciala Resort Best Hotel in Kisumu Kenya also has a picnic area and a garden.

Are there restaurants at or near Ciala Resort Best Hotel in Kisumu Kenya?

Yes, there are 2 onsite restaurants.

Does Ciala Resort Best Hotel in Kisumu Kenya have any outdoor private spaces?

Yes, every room features a balcony.

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