Hakone Gora KARAKU

4.5 star property
Luxury hotel with spa, near Hakone Kowakien Yunessun

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Photo gallery for Hakone Gora KARAKU

Public bath
Property preview
Exterior
Gift shop
In-room safe, free WiFi, bed sheets
Escape to Hakone Gora KARAKU, a tranquil retreat close to Hakone Gora Park and the scenic Open Air Museum. Delight in free Japanese breakfast, stay connected with WiFi, or unwind with staff who consistently impress.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Electric vehicle charging point
  • Non-smoking
  • 24/7 front desk
  • Spa

Main amenities (7)

  • Daily housekeeping
  • Restaurant
  • Full-service spa
  • Terrace
  • 24-hour front desk
  • Vending machine
  • Luggage storage

For families (6)

  • Children stay free
  • Separate bathtub and shower
  • Television
  • Terrace
  • Daily housekeeping
  • Elevator
The current price is $526
$581 total
Dec 2 - Dec 3

Why we love this property

Mineral spring soaks
Spring water bathtubs, private mineral hot springs, and public indoor and outdoor onsens create a therapeutic retreat. Japanese bathing traditions await.
Taste of Japan
Experience Japanese cuisine at the onsite restaurant of this hotel. Visitors can start their day with a complimentary Japanese breakfast.
Dreamy bath oasis
The hotel elevates bathing with spring water tubs and hydromassage showers. Guests can wrap up in soft bathrobes after a luxurious soak.

Room options

Available filters for rooms
Showing 40 of 40 rooms

East Wing with Open-Air Bath Japanese Style / Japanese Dinner Entry 17:00-18:00

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
Private bathroom
  • 56 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

East Wing with Open-Air Bath Western Style / Japanese Dinner Entry 17:00-18:00

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
Private bathroom
  • 56 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

West Wing with Open-Air Bath Japanese Style / Japanese Dinner Entry 17:00-18:00

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
LCD TV
Free extra futon mattress
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
  • 56 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

West Wing with Open-Air Bath Western Style / Japanese Dinner Entry 17:00-18:00

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
Private bathroom
  • 56 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

East Wing with Open-Air Bath Japanese Style / Japanese Dinner Entry 19:00-20:00

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
Private bathroom
  • 56 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

Breakfast Included, East Wing - Deluxe Japanese Style Room with Open-air bath, Non Smoking

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
Private bathroom
  • 56 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

East Wing with Open-Air Bath Western Style / Japanese Dinner Entry 19:00-20:00

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
Private bathroom
  • 56 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

Breakfast Included, East Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
Private bathroom
  • 56 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

West Wing with Open-Air Bath Japanese Style / Japanese Dinner Entry 19:00-20:00

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
Private bathroom
  • 56 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

Breakfast Included, West Wing- Deluxe Japanese Style Room with Open-air bath, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
Private bathroom
  • 56 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

West Wing with Open-Air Bath Western Style / Japanese Dinner Entry 19:00-20:00

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
Private bathroom
  • 56 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Breakfast Included, West Wing - Deluxe Western Style Room with Open-air bath, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
Private bathroom
  • 56 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

West Wing Upper Floor with Open-Air Bath Western Style / Japanese Dinner Entry 17:00-18:00

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
Private bathroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

West Wing Upper Floor with Open-Air Bath Japanese Style / Japanese Dinner Entry 17:00-18:00

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
Private bathroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

East Wing Upper Floor with Open-Air Bath Western Style / Japanese Dinner Entry 17:00-18:00

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
Private bathroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

East Wing Upper Floor with Open-Air Bath Japanese Style / Japanese Dinner Entry 17:00-18:00

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
Private bathroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

West Wing Upper Floor with Open-Air Bath Western Style / Japanese Dinner Entry 19:00-20:00

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
Private bathroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

West Wing Upper Floor with Open-Air Bath Japanese Style / Japanese Dinner Entry 19:00-20:00

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
Private bathroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

East Wing Upper Floor-Twin Room with Open-Air Bath Western Style / Japanese Dinner Entry 19:00-20:00

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
Private bathroom
  • Sleeps 3
  • 2 Large Twin Beds and 2 Twin Sofa Beds

East Wing with Open-Air Bath Japanese Style / Japanese Dinner Entry 19:00-20:00

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
Private bathroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

Breakfast Included, East Wing Upper Floor - Deluxe Japanese Style Room with Open-air bath,NonSmoking

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
Private bathroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

Breakfast Included, East Wing Upper Floor - Deluxe Western Style Room with Open-air bath,Non-Smoking

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
Private bathroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

BF Included, West Wing Upper Floor- Deluxe Japanese Style Room with Open-air bath, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
Private bathroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

BF Included, West Wing Upper Floor - Deluxe Western Style Room with Open-air bath, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
Private bathroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

West Wing-Twin Room with Open-Air Bath Western Style / Grill Course Dinner Entry 17:00-17:30

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
Private bathroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

West Wing-Twin Room with Open-Air Bath Japanese Style / Grill Course Dinner Entry 17:00-17:30

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
Private bathroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

West Wing UpperFloor-Twin Room with Open-Air Bath Western Style/Grill Course DinnerEntry 17:00-17:30

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
Private bathroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

West Wing UpperFloor-Twin Room with Open-Air Bath JapaneseStyle/Grill Course DinnerEntry 17:00-17:30

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
Private bathroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

East Wing-Twin Room with Open-Air Bath Japanese Style / Grill Course Dinner Entry 17:00-17:30

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
Private bathroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

East Wing-Twin Room with Open-Air Bath Western Style / Grill Course Dinner Entry 17:00-17:30

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
Private bathroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

East Wing UpperFloor-TwinRoom with Open-Air Bath Western Style/Grill Course Dinner Entry 17:00-17:30

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
Private bathroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

East Wing UpperFloor-TwinRoom with Open-Air Bath Japanese Style/Grill CourseDinner Entry 17:00-17:30

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
Private bathroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

West Wing Upper Floorwith Open-Air Bath Japanese Style/Grill Course Dinner Entry 19:00-20:00

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
Private bathroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

West Wing Upper Floor with Open-Air Bath Western Style / Grill Course Dinner Entry 19:00-20:00

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
Private bathroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

West Wing with Open-Air Bath Japanese Style/Grill Course Dinner Entry 19:00-20:00

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
Private bathroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

West Wing with Open-Air Bath Western Style/Grill Course Dinner Entry 19:00-20:00

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
Private bathroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

East Wing Upper Floor with Open-Air Bath Japanese Style/Grill Course Dinner Entry 19:00-20:00

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
Private bathroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

East Wing with Open-Air Bath Japanese Style/Grill Course Dinner Entry 19:00-20:00

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
Private bathroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

East Wing with Open-Air Bath Western Style/Grill Course Dinner Entry 19:00-20:00

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
Private bathroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

East Wing Upper Floor with Open-Air Bath Western Style / Grill Course Dinner Entry 19:00-20:00

Highlights

Air conditioning
LCD TV
Rainfall showerhead
Hydromassage showerhead
Separate bathtub and shower
Hair dryer
Spring water bathtub
Private bathroom
  • Sleeps 3
  • 2 Large Twin Beds and 2 Twin Sofa Beds

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About the neighborhood

Map
1300-8 Gora, Hakone, Kanagawa, 250-0408

What's nearby

  • Hakone Gora Park - 4 min walk - 0.4 km
  • Hakone Open Air Museum - 11 min walk - 0.9 km
  • Hakone Kowakien Yunessun - 18 min walk - 1.6 km
  • Ōwakudani - 5 min drive - 2.6 km
  • Hakone Ropeway - 7 min drive - 5.3 km

Getting around

  • Haneda Airport (HND) - 101 min drive
  • Hakone Miyanoshita Station - 3 min drive
  • Hakone Gora Station - 4 min walk
  • Hakone Ohiradai Station - 5 min drive
  • Kowakidani Station - 24 min walk

Restaurants

  • ‪箱根餃子センター - ‬7 min walk
  • ‪リバーサイド・キッチン&バー - ‬8 min walk
  • ‪Gora Brewery And Grill - ‬7 min walk
  • ‪鮨・天麩羅 風月 - ‬3 min walk
  • ‪Coffee Camp - ‬4 min walk

About this property

Hakone Gora KARAKU

When you stay at Hakone Gora KARAKU, you'll be within a 15-minute walk of Hakone Gora Park and Hakone Open Air Museum. Guests can visit the spa to indulge in deep-tissue massages, body wraps, or facials, and Japanese cuisine is served at メインダイニング「六つ喜」, which is open for breakfast and dinner. This luxurious hotel is also within a short drive of Hakone Kowakien Yunessun and Ōwakudani. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 70 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 20
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 20
DONE

Children

    • Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free Japanese breakfast each morning 7:30 AM–9:30 AM
  • Restaurant

Traveling with children

  • Children stay free (see details)
  • Baby bath
  • Bed rails

Services

  • 24-hour front desk
  • Luggage storage

Facilities

  • Terrace
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Elevator door width (inches): 36
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 50-inch LCD TV
  • Digital TV channels
  • Netflix
  • Hulu
  • Streaming services

Home comfort

  • Climate-controlled air conditioning and heating
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Spring water bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Electronic bidet
  • Shampoo
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water
  • Highchair

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body treatments. The spa is open daily.

Private bath/onsen services include an indoor private bath (in communal space) and an indoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe).

Dining

メインダイニング「六つ喜」 - This restaurant specializes in Japanese cuisine and serves breakfast and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Diners Club, JCB International, Union Pay
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Also known as

Hakone Gora KARAKU Hotel
Hakone Gora KARAKU Hakone
Hakone Gora KARAKU Hotel Hakone

Frequently asked questions

Does Hakone Gora KARAKU offer free cancellation for a full refund?

Yes, Hakone Gora KARAKU does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hakone Gora KARAKU?

Sorry, pets aren't allowed.

Is parking offered on site at Hakone Gora KARAKU?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Hakone Gora KARAKU?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. Check-out time is 11:00 AM.

What is there to do at Hakone Gora KARAKU and nearby?

Hakone Gora KARAKU has a spa.

Are there restaurants at or near Hakone Gora KARAKU?

Yes, メインダイニング「六つ喜」 offers Japanese cuisine.

Does Hakone Gora KARAKU have rooms with private hot tubs?

Yes, each room has a spring water bathtub.

What's the area around Hakone Gora KARAKU like?

Hakone Gora KARAKU is a short 4-minute walk from Hakone Gora Station and 6 minutes' walk from Hakone Gora Park.

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Hakone Gora KARAKU Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Service staff
Room
Onsen
View
Food
Breakfast
Amenities

What guests liked

  • Breakfast was consistently described as delicious and wonderful by guests. (11 reviews)
  • The dining experience was exceptional with delicious fine dining options and innovative yet traditional Japanese cuisine. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

the most amazing experience starting from check in, it surpassed any expectations , much nicer than a 5 star western corporate hotel !
MIRCEA, 1-night trip

10/10 Exceptional

Could not be happier with our stay. Definitely the highlight of our trip
Amir, 3-night trip

10/10 Exceptional

Amazing!!!!
ofir, 2-night trip

10/10 Exceptional

Serene and relaxing setting. Facilities were very clean and well maintained. Staff was super attentive and friendly.
Jose, 1-night trip

10/10 Exceptional

Private onsen was amazing, the location walking distance from train station and cable car y very convenient, and the complimentary shuttle service to Odawara made a whole difference. All the little details in the room and the food was amazing, we would love to go back!
Valeria, 2-night trip

10/10 Exceptional

This is a top level property! Luxury from check in process to check out. The restaurant and the lounge areas offerings are stellar.
Patricia, 1-night trip

10/10 Exceptional

Best hotel at Gora Stay here twice
Tiam Hock, 1-night trip

4/10 Fair

I was really excited to stay here, but it didn’t live up to the price. Breakfast isn’t a buffet but a fixed menu at a restaurant, and you have to book a time in advance so when we checked in late, only 7:30 or 10:30 were left. I asked for a vegetarian meal, but it wasn’t respected, so I had to skip breakfast. Later I found my terrace hadn’t been cleaned and there were dead bugs in the onsen. Beautiful place, but the service and attention to detail were disappointing.
Yael, 2-night trip

10/10 Exceptional

This was the best Onsen hotel I stay last 20 years Highly recommend, best service, best food, best hotel Will stay again next time
Ka Fai, 1-night trip

10/10 Exceptional

That was our number 1 stay in Japan
Yong, 2-night trip

10/10 Exceptional

Excellent experience of the hot springs in Hakone
Atulya, 1-night trip

10/10 Exceptional

Absolutely beautiful property with excellent service and well-trained staff. Fully recommend booking a room with a private onsen for a luxurious experience.
Flora, 1-night trip

10/10 Exceptional

We had such a lovely stay. Thank you so much! 😊
Samantha, 1-night trip

10/10 Exceptional

Great place to relax and enjoy nature. Very modern and clean property.
Yasamin, 2-night trip

10/10 Exceptional

Amazing! Both inside and out. Views are one of a kind. Rooms are large and spacious. Staff is amazing and so attentive. Well designed. Well cared for.
cameron, 2-night trip

10/10 Exceptional

Great luxury Japanese style hotel. Convenient location to access Hakone area via ropeway. Easy to get to with hotel shuttle from Odawara. We did half board. Food and breakfast was great and worth the experience. Wine/sake option are very good. Easier for us that eating was in the restaurant.
Mathew, 2-night trip

10/10 Exceptional

Everything was amazing and the property was immaculate. We felt like royalty! Thank you to all the staff that took care of us. Hope to return in a future trip.
Tyler, 2-night trip

10/10 Exceptional

We had an excellent stay at this luxurious ryoken. Having the onsen in our room was amazing. It was worth the splurge. One consideration is they allow families which is great. However when we were relaxing in the tub we had a young family next to us, and were surprised to hear children’s loud chattering when quiet would have been preferred.
Audrone, 1-night trip

10/10 Exceptional

Quite simply the nicest hotel I have ever stayed in. The service was impeccable and everything was spotlessly clean.This felt like a holiday within a holiday. My only regret is that we could not stay there longer.
Adam, 1-night trip

10/10 Exceptional

Hotel staff was amazing. It was so clean and so beautiful. Best part was the private onsen. It was cloudy so we couldn’t see the mountain view. If I rebooked I would just get the cheapest view as the balcony view isn’t guaranteed.
Kathy, 1-night trip

10/10 Exceptional

Luxe and elegant!! 10/10

My husband and I booked 2 nights here as apart of our Japan honeymoon. Only bad part was we didn’t want to leave!! The property, the amenities, the staff, everything was exceptional. The private onsen on our balcony had a beautiful view of the mountains, yet so much privacy. We were able to dine in a private room for same of our meals, and that made it feel extra special. The food was innovative yet traditional Japanese, it was truly interesting and enjoyable. The guest lounge had amazing selections of beverages ranging from nespresso drinks to Japanese whiskeys, and fun little snacks! It rained the 2nd day we were there but honestly, it didn’t matter at all as we were able to truly enjoy the luxurious property and all it had to offer.
Rosemarie, 2-night trip

10/10 Exceptional

This hotel is top-notch in every way. The rooms were spacious and luxurious. The decorating was tasteful and demure. They treat every guest with great respect. They have an absolutely lovely customer lounge area which provides snacks and drinks as well as wine & beer for their guests. It is a four minute walk to the train and an eight minute walk to the bus. The skin care and toiletries that they have for your use are very high-quality. Because this is a Japanese Rioken they provided three or four sets of clothing that you could wear in the hotel during your stay. Oh yes, they had bath slippers slippers for around the hotel room, and slippers to wear on the patio. Truly, they have thought of everything to make your stay so incredibly comfortable and enjoyable. I would write them a 10 if I could. I wish we had more time to stay there longer it was so lovely and relaxing.
Deana, 2-night trip

6/10 Good

This is a beautiful, newish property. Pros: - Comfortable stylish lounge for all guests with free snacks and drinks (including a wide selection of wine, beer, spirits, and soft drinks) all day - Beautiful lobby and common areas - Professional and attentive staff - Located 5 minutes walk from the Gora train station so very convenient Cons: - The price was very high - The food was sub par in general and compared to other ryokans in Hakone (the western breakfast was much better than the Japanese dinner) - The style and view from the public onsen was not great despite facing the mountains (e.g. you could see a large factory, and the view of the trees was blocked when you were sitting in the onsen) Overall I would choose another ryoken next time I visit Hakone
Karen, 1-night trip

8/10 Very good

The architecture and design of the property was very simple and clean and adapted well to its natural surroundings. The room with its bath in the balcony and the attention to details was amazing. The food at the restaurant was a bit bland and could be better. The service was great but the staff need a bit more experience in telling its story of the food and dishes. The times were also a bit inflexible despite being relatively empty. Nevertheless, it was a good time. The guest lounge was also very good but closed way too early - especially if you wanted to spend some time after dinner. The open-air vista bath was absolutely fantastic, especially at night. It had all the necessary amenities and was luxurious. I went for both nights, but found it strange that a lady worker kept visiting the men's bath to clean and refresh. Overall, a great experience with a luxury feel.
Dave, 2-night trip

10/10 Exceptional

The hotel room is very clean with beautiful surroundings. The Kaiseki dinner served was great!
Lip chuan, 1-night trip