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THE FACE Style Hotel

4.0 star property
Hotel with outdoor pool, near Petronas Twin Towers

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Photo gallery for THE FACE Style Hotel

Outdoor pool
One Bedroom Superior | Living area | 55-inch Smart TV with satellite channels, TV
Restaurant
Three Bedroom Deluxe | 1 bedroom, premium bedding, down comforters, in-room safe
Reception
In the heart of Kuala Lumpur, THE FACE Style offers a luxurious retreat with an outdoor pool and children's pool. Unwind in the gym or indulge in delicious meals at the restaurant, while staying connected with free in-room WiFi. The helpful multilingual staff has left a lasting impression on previous guests.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • 24/7 front desk
  • Laundry facilities
  • Free parking
  • Non-smoking
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Valet parking
  • Children's pool
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Children's pool
  • Rollaway/extra beds
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

Check availability for these dates

Tonight

Sep 10 - Sep 11
Check availability for tonight Sep 10 - Sep 11

Tomorrow

Sep 11 - Sep 12
Check availability for tomorrow Sep 11 - Sep 12
Available filters for rooms
Showing 12 of 12 rooms

View all photos for Grand Premier King

1 bedroom, premium bedding, down comforters, in-room safe

Grand Premier King

Highlights

Soundproofed
Air conditioning
Kitchenette
Dining table
Smart TV
Pillow menu
Down duvet
Premium bedding
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Deluxe

1 bedroom, premium bedding, down comforters, in-room safe

Executive Deluxe

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Kitchenette
Dining table
Smart TV
Pillow menu
Down duvet
Premium bedding
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier King

Premier King | 1 bedroom, premium bedding, down comforters, in-room safe

Premier King

Highlights

Soundproofed
Air conditioning
Smart TV
Pillow menu
Down duvet
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Deluxe City View

Executive Deluxe City View | 1 bedroom, premium bedding, down comforters, in-room safe

Executive Deluxe City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Kitchenette
Dining table
Smart TV
Pillow menu
Down duvet
Premium bedding
  • 52 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedroom Deluxe

Three Bedroom Deluxe | 1 bedroom, premium bedding, down comforters, in-room safe

Three Bedroom Deluxe

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Dining table
Smart TV
Washing machine
  • 151 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Deluxe King

1 bedroom, premium bedding, down comforters, in-room safe

Deluxe King

Highlights

Soundproofed
Air conditioning
Smart TV
Pillow menu
Down duvet
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Superior

Two Bedroom Superior | 1 bedroom, premium bedding, down comforters, in-room safe

Two Bedroom Superior

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Dining table
Smart TV
Washing machine
Pillow menu
  • 107 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Junior Premier King

Junior Premier King | 1 bedroom, premium bedding, down comforters, in-room safe

Junior Premier King

Highlights

Soundproofed
Air conditioning
Smart TV
Pillow menu
Down duvet
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Superior

One Bedroom Superior | 1 bedroom, premium bedding, down comforters, in-room safe

One Bedroom Superior

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Dining table
Smart TV
Washing machine
  • 72 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King

1 bedroom, premium bedding, down comforters, in-room safe

Superior King

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Smart TV
Pillow menu
Down duvet
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Deluxe

Two Bedroom Deluxe | 1 bedroom, premium bedding, down comforters, in-room safe

Two Bedroom Deluxe

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Dining table
Smart TV
Washing machine
Pillow menu
  • 111 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Twin

Deluxe Twin | 1 bedroom, premium bedding, down comforters, in-room safe

Deluxe Twin

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Smart TV
Pillow menu
Down duvet
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 52 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Interior

THE FACE Suites Hotel

  • Pool
  • Kitchenette
  • Laundry facilities
  • Parking available
8.8 out of 10, Excellent, 1,702 reviews
The price is $81
$90 total
includes taxes & fees
Oct 9 - Oct 10
THE FACE Suites Hotel
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About the neighborhood

Map
1020 Jalan Sultan Ismail, Kuala Lumpur, 50250

What's nearby

  • Petronas Twin Towers - 10 min walk - 0.9 km
  • Suria KLCC Shopping Centre - 12 min walk - 1.0 km
  • KLCC Park - 14 min walk - 1.2 km
  • Pavilion Kuala Lumpur - 2 min drive - 1.9 km
  • Berjaya Times Square - 3 min drive - 2.3 km

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 30 min drive
  • Kuala Lumpur International Airport (KUL) - 47 min drive
  • Kuala Lumpur Sultan Ismail Station - 17 min walk
  • Kuala Lumpur Bank NeStation KTM Komuter Station - 23 min walk
  • Kuala Lumpur Masjid Jamek Station - 24 min walk
  • Bukit Nanas Station - 4 min walk
  • Dang Wangi Station - 6 min walk
  • Medan Tuanku Station - 7 min walk

Restaurants

  • ‪R Club Lounge - ‬3 min walk
  • ‪Kak Mah Nasi Bubur Berlauk - ‬4 min walk
  • ‪Roti Canai Pak Hassan - ‬5 min walk
  • ‪The Mesh - ‬4 min walk
  • ‪Familia Fried Chicken @ Warong Che Senah - ‬6 min walk

About this property

THE FACE Style Hotel

At THE FACE Style Hotel, you'll be just a 5-minute drive from Petronas Twin Towers and Pavilion Kuala Lumpur. Guests can grab a bite to eat at the restaurant and visit the fitness center for a workout. An outdoor pool and a children's pool are other highlights. Public transportation is just a short walk: Bukit Nanas Station is 4 minutes and Dang Wangi Station is 6 minutes.

At a glance

DONE

Hotel size

    • 385 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is noon
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Free secured, covered onsite self parking
    • Secured uncovered onsite valet parking (MYR 50 per day; includes in/out privileges)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant

Traveling with children

  • Children's pool

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center
  • An outdoor pool

Accessibility

  • Elevator

Room amenities

Be entertained

  • 55-inch Smart TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Freshen up

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Here's the breakdown, no surprises

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 55 for adults and MYR 30 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge

Renovations and closures

The following facilities or services will be unavailable from September 7 2025 to September 12 2025 (dates subject to change):
  • One of the swimming pools

Children & extra beds

  • Rollaway beds are available for MYR 110.0 per night

Parking

  • Uncovered valet parking costs MYR 50 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
Property Registration Number 1351705-U

Also known as

Face Style
THE FACE Style
THE FACE Style Hotel Hotel
THE FACE Style Hotel Kuala Lumpur
THE FACE Style Hotel Hotel Kuala Lumpur

Frequently asked questions

Does THE FACE Style Hotel offer free cancellation for a full refund?

Yes, THE FACE Style Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at THE FACE Style Hotel?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 10:00 PM. One of the pools will be unavailable from September 7 2025 to September 12 2025 (dates subject to change).

Are pets allowed at THE FACE Style Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at THE FACE Style Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at THE FACE Style Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge.

What is there to do at THE FACE Style Hotel and nearby?

THE FACE Style Hotel has an outdoor pool and a fitness center.

Are there restaurants at or near THE FACE Style Hotel?

Yes, there's an onsite restaurant.

What's the area around THE FACE Style Hotel like?

THE FACE Style Hotel is in Golden Triangle, a short 4-minute walk from Bukit Nanas Station and 15 minutes' walk from Petronas Twin Towers.

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THE FACE Style Hotel Reviews

Reviews

8.4

Very Good

8.8/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Service staff
Room
Pool
Lobby
Food

Reviews

8/10 Very good

Don't expect luxury service

Beautiful room but service was horrible. Meant to be luxury hotel but no one offered to take our bags, room service was cash only (?!), they demand a room inspection before you leave even though you put down a deposit. Hotel lobby was chaos and doesn't give the atmosphere of 5 stars, the lifts are really slow.
Yana, 2-night trip

10/10 Exceptional

Great decor and excellent restaurant
Yulia, 2-night trip

10/10 Exceptional

Everything was good
Webster, 3-night trip

4/10 Fair

Paid for a 2-bedder (with two bathroom), though the hot water in the master room was not working and was not fixed.
Seyed Ehsan, 3-night trip

8/10 Very good

Nice location and walkable to nearby attractions in KLCC. Room is so comfortable at size and especially rooftop pool for great view. I like this hotel at all.
JINZHONG, 3-night trip

10/10 Exceptional

Handy location.

Enjoyed our 9 nights stay.
Chin Jau, 9-night trip

10/10 Exceptional

Gorgeous lobby and comfy room.
Wakana, 1-night trip

10/10 Exceptional

Amazing pool

The room was spacious and well organized. The concierge was very helpful. The breakfast was very good also and above all the pool was amazing with a splendid view during the day and at night
Wagih G., 3-night trip

10/10 Exceptional

Great value for money, spacious and clean, the staff are all very nice and nothing is too much trouble. Would highly recommend staying here than a normal hotel In KL
David, 19-night trip

10/10 Exceptional

Love this place, All are new and clean. Best swimming pool with views
Diana, 2-night trip

10/10 Exceptional

am pleasantly surprise on the size of the room and how everything is thoughtfully place for the occupier. very convenient location to every where
Kim, 2-night trip

10/10 Exceptional

Excellent
Kostyantyn, 2-night trip

10/10 Exceptional

we were stranger and did not know what to expect... but the hotel accommodation and concierge staff made us feel safe and at home. imagine travelling for a vacation for 12 of your family...on a DIY arrangement. stressfull right! but with the staff of The Face Style Suites made it stress free...they were able to address my question and the service is beyond what we imagine. VIP at a low cost price.
Lawrence, 2-night trip

2/10 Poor

CHECK THIS …The staff wasn’t attentive, I lose my skirt at the pool and they literally did nothing to help me , I asked for recommendations for spa as long as the property doesn’t have any and they told me SORRY WE DONT KNOW, at the front desk they were very rude every time I needed to go asking for something even at the last minute of my stay, even when I called before leaving the room to the concierge to take my bags they took soo long to do it that even my taxi arrived i checked out with deposit in cash to be refunded and I still needed to wait 2 time for my bags, besides that since I arrived there they never cleaned the room even when the sign was to do it ! They cAme one time asking if I wanted something… I mean … overall such a bad experience, the pool is amazing and also the views, very comfortable room but besides that … i would never stay there again, not even if they pay me 🙂
Yaimar, 3-night trip

10/10 Exceptional

Probably the best rooftop pool view in KL. Rooms are clean and very spacious. However, reception was understaffed; even checking out took several minutes. Staff were polite. Wayfinding from carpark can be improved.
Jeremy, 2-night trip

10/10 Exceptional

.
Taimur, 3-night trip

6/10 Good

Perhaps need another year to properly functioning the setting... management matter
WIlhelm S, 2-night trip

6/10 Good

Stayed in a suite for 3 nights. The rooms looked great and were very clean. There was a nice pool and deck on the top floors with a good view of the Petronas towers. While the whole vibe of the place was upmarket, the suite lacked some basic amenities. No "do not disturb" signs (the other rooms on the floor had an electronic display for it, but not the one I was in with my family). A washer-dryer but nowhere to hang the clothes. Big closets but not the most convenient for hanging up our clothes. A lack of hangers for towels and clothes in the bathrooms. A single remote controller for all 3 ACs in the suite. While I'm all for economizing on the amount of plastic used in remote controllers, it's a little annoying to go from room to room to change the temperature setting. And the "influencers" on the top floors gumming up the works. I suppose there is no getting away from them anywhere...
Deepak, 3-night trip

8/10 Very good

Es una muy buena opción, la habitación que contratamos cumplió con todo lo ofrecido y las vistas desde la piscina fueron excelentes, sin embargo tengo algunas observaciones: 1. Deberían mejorar la calidad de los amenities. 2. Hacer mantenimiento a las puertas, suenan mucho. 3. El personal que se encuentra en la entrada de la pisicina, debería ser más amable. En general, fue una buena experiencia y si regresaría.
Robert Jim, 4-night trip

4/10 Fair

Our stay was good with stunning view of KLCC and other buidings especially at night with the lighting. However the staff mainly illa, front desk staff and Rusli, F&B Manager were rude. Ilia was dismissive and unhelpful. Despite my efforts to remain polite, her condescending tone and lack of assistance made me feel unwelcome. This kind of interaction is not what I expected from a hotel of your caliber. She was charging for bringing in my 6 year old child to breakfast. She was telling me that the hotel considers that my 6 year old child is an adult. What am I supposed to do? Leave her in the room alone. She was very disrespectful. I also had an encounter with Mr. Rusli, the Food & Beverage Manager. When I asked him a simple question about the chargers of the hotel, he was incapable of answering it to me. His dismissive attitude made me feel uncomfortable and undervalued as a guest. Calling me “Oi come here”. He treated me as if I was his dog. How was he promoted to a manager without any basic character. did not meet my expectations of respectful and courteous service. As a result, my overall experience at the hotel was negatively affected, and I am hesitant to stay at Face Style Kuala Lumpur again in the future. Pls try to enhance training for all staff members on customer service and respectful communication.
Hashim, 2-night trip

10/10 Exceptional

Maravilloso

Estupendas vistas. Muy recomendable la suit.
EVANGELINA, 3-night trip

8/10 Very good

Quite good hotel,

Kristoffer, 3-night trip

6/10 Good

Riesiges, tolles Zimmer. Einen Tag kein Zimmerservice / kein Handtuchtausch, obwohl wir das Personal auf dem Flurc extra angesprochen haben. Insbesondere auch wegen kleiner Handtücher. Auf dem Zimmer waren nur zwei große Duschtücher. Am zweiten Tag auch erst spät nachmittags Zimmerservice auf Aufforderung. Frühstück fast ausschließlich auf asiatische Gäste ausgerichtet. Das machen andere Hotels besser Der Skypool und die Aussicht entschädigen aber.
Joern, 3-night trip

10/10 Exceptional

Hôtel bien positionné au centre, proche du centre commercial Pavillon et de Bukit Bitang. Propreté rien à dire !
Nour, 1-night trip

2/10 Poor

Ashini, 4-night trip