In the heart of Madrid, JW Marriott Hotel Madrid offers an oasis with a lush garden and relaxing spa services. Savor Mediterranean cuisine at Coquetto Bar or unwind in the lobby over coffee/tea. With multilingual staff, tour assistance, and free WiFi, you're all set for a luxurious getaway.
Adolfo Suarez Madrid-Barajas Airport (MAD) - 27 min drive
Madrid Recoletos Station - 15 min walk
Madrid (XOC-Atocha Train Station) - 19 min walk
Atocha Cercanías Station - 21 min walk
Sevilla Station - 2 min walk
Sol Station - 3 min walk
Anton Martin Station - 7 min walk
Restaurants
Dani - 1 min walk
Lhardy - 1 min walk
Prada A Tope - 1 min walk
La Rollerie - 1 min walk
Hontanares - 2 min walk
About this property
JW Marriott Hotel Madrid
JW Marriott Hotel Madrid offers a fantastic location, putting you just a 5-minute walk from Puerta del Sol and Gran Via. You can indulge in sports massages or body treatments, and Qu, one of 2 restaurants, serves Mediterranean cuisine and is open for breakfast, lunch, and dinner. This luxurious hotel also features a bar/lounge, a 24-hour fitness center, and a snack bar/deli. Public transportation is just a short walk: Sevilla Station is 2 minutes and Sol Station is 3 minutes.
At a glance
DONE
Hotel size
139 rooms
Arranged over 7 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children aged 5 and younger eat free breakfast
Babysitting*
DONE
Pets
Pets allowed (dogs and cats only, 2 total, up to 55 lbs per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Food and water bowls and off-leash area available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING
Parking
Offsite parking within 0.1 mi (EUR 45 per day)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
2 restaurants
Bar/lounge
Coffee/tea in a common area
Private dining
Snack bar/deli
Traveling with children
Babysitting (surcharge)
Working away
Coworking spaces
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Romance packages
Facilities
1 building/tower
Built in 1882
Rooftop garden
Garden
24-hour fitness center
Spa services
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
Traditional architecture
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible restaurant
Grab bar near toilet
Transfer shower
Stair-free path to entrance
Area rugs in public areas
Smooth flooring in public areas
Tile flooring in public areas
Cobblestone flooring in public areas
Room amenities
Be entertained
32-inch LCD TV
Cable TV channels
Home comfort
Climate-controlled air conditioning and heating
Minibar
Iron/ironing board
Sleep well
Soundproofed rooms
Premium bedding
Freshen up
Bathtub or shower
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
Phone
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Local maps
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include sports massages and body treatments.
Dining
Qu - This fine-dining restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Lelong - This diner specializes in dim sum. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 45 for adults and EUR 27.5 for children
Children & extra beds
Babysitting is available for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 50 per accommodation, per day
Parking
Parking is available nearby and costs EUR 45 per day (328 ft away)
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Union Pay
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Jw Marriott Madrid
JW Marriott Hotel Madrid Hotel
JW Marriott Hotel Madrid Madrid
JW Marriott Hotel Madrid Hotel Madrid
Frequently asked questions
Does JW Marriott Hotel Madrid offer free cancellation for a full refund?
Yes, JW Marriott Hotel Madrid does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at JW Marriott Hotel Madrid?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 55 lbs per pet. There's a charge of EUR 50 per accommodation, per day. Service animals are exempt from fees. Dog exercise areas and food and water bowls are available. Some restrictions may apply, so please contact the property for more details.
What are the check-in and check-out times at JW Marriott Hotel Madrid?
Check-in start time: 3:00 PM; Check-in end time: noon. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at JW Marriott Hotel Madrid?
No, this hotel doesn't have a casino, but Casino de Madrid (2-min walk) and Casino Gran Via (6-min walk) are both nearby.
What is there to do at JW Marriott Hotel Madrid and nearby?
JW Marriott Hotel Madrid has a 24-hour fitness center and spa services, as well as a garden.
Are there restaurants at or near JW Marriott Hotel Madrid?
Yes, there are 2 onsite restaurants, featuring Mediterranean cuisine.
What's the area around JW Marriott Hotel Madrid like?
JW Marriott Hotel Madrid is in Madrid Centro, a short 2-minute walk from Sevilla Station and 5 minutes' walk from Gran Via.
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JW Marriott Hotel Madrid Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.6/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Feb 15, 2025
Excellent location and comfortable beautiful rooms
paola
paola, 2-night trip
10/10 Exceptional
Oct 3, 2024
Great hotel, perfect location and friendly staff.
Bobby
Bobby, 3-night trip
10/10 Exceptional
Oct 22, 2024
Clean, quiet, very attentive staff
Barbara
Barbara, 2-night trip
6/10 Good
Jun 1, 2025
No amenities, only a restaurant and bar, service was very good, but the carpet of the rooms and hotel in general are stain and looks dirty.
Erick
Erick, 4-night trip
6/10 Good
Aug 16, 2025
Nice hotel but poor service.
Poor service, took hours to deliver serval items. air con not working at the beginning, needed to call to activate. But nice location and interior design.
Verified traveler
1-night trip
10/10 Exceptional
Feb 24, 2025
Everting great
Thaer
Thaer, 5-night trip
10/10 Exceptional
Oct 25, 2024
Ana Isabel, reservation manager, is one of the most helptful and incredible people I have ever met in a hotel staff. I highly recommend this hotel based solemnly on her.
Roberto
Roberto, 1-night trip
6/10 Good
Jun 2, 2025
Great modern hotel. Breakfast poor at 45€ per head for continental breakfast. Rooms are spacious but amenities lacking. 4 sq shower when a bath could have been installed is pointless. No spa appointments available No pool or sauna or steam so not sure how it gets a five star status. I’d just say it was a modern 4 star. Very overpriced for a 4 star hotel as definitely was not five stars
William
William, 2-night trip
10/10 Exceptional
Jun 23, 2024
Very nice staff
Adilen
Adilen, 3-night trip
10/10 Exceptional
May 8, 2023
Excellent although a little far away from the trendy Salamanca area
Raul
Raul, 3-night trip
10/10 Exceptional
Apr 21, 2025
Price doesn’t include breakfast. Poor.
mark
mark, 2-night trip
10/10 Exceptional
Oct 3, 2024
Great
Ricardo
Ricardo, 1-night trip
6/10 Good
Dec 7, 2024
The property was good but it’s sad that a hotel with an empty restaurant wants to do its guests use it and forget that many customers want to enjoy a good room service
Cesar
Cesar, 3-night trip
10/10 Exceptional
Jan 28, 2024
Comfortable and clean.
Hyun ryung
Hyun ryung, 2-night trip
10/10 Exceptional
Jun 20, 2024
Awesome
Christian
Christian, 1-night trip
6/10 Good
May 31, 2024
Great location but undertrained staff
A 5 stars hotel with a 2 stars staff. Lack of training, insufficient English, overwhelmed waiters in the restaurant, untrained reception, quite disappointing given the quality of the premises, of the suite’s equipment and of the excellent location. In comparison to the Four Seasons that is just across the street, it’s night and day.
Verified traveler
3-night trip
10/10 Exceptional
Sep 1, 2025
Zequie Jacqueline
Zequie Jacqueline, 2-night trip
10/10 Exceptional
Aug 10, 2025
Increible
Hotel bien ubicado cerca de Puerta del Sol con servicio impecable
Felix
Felix, 1-night trip
10/10 Exceptional
Aug 5, 2025
Felix
Felix, 1-night trip
10/10 Exceptional
Jul 31, 2025
Excelente habitación
Félix José
Félix José, 5-night trip
10/10 Exceptional
Jul 30, 2025
Gisselle
Gisselle, 2-night trip
10/10 Exceptional
Jun 2, 2025
Excelente estancia
Excelente ubicación, el tamaño de las habitaciones es excelente muy espaciosas y modernas