Is Aparthotel HSM Lago Park currently open?

This property is closed from October 19 2025 to March 26 2026 (dates subject to change).

Does Aparthotel HSM Lago Park offer free cancellation for a full refund?

Yes, Aparthotel HSM Lago Park does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Aparthotel HSM Lago Park?

Yes, there's a seasonal outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 8:00 PM.

Is parking offered on site at Aparthotel HSM Lago Park?

No, unfortunately, but there's free parking nearby.

Is airport shuttle service offered by Aparthotel HSM Lago Park?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Aparthotel HSM Lago Park?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Aparthotel HSM Lago Park and nearby?

Have fun with activities like cycling, hiking, and sailing, and practice your swing at the nearby golf course. Enjoy amenities like a nightclub, a seasonal outdoor pool, and a fitness center. Aparthotel HSM Lago Park also has an arcade.

Are there restaurants at or near Aparthotel HSM Lago Park?

Yes, there's an onsite restaurant, Restaurante Buffet.

Does Aparthotel HSM Lago Park have a kitchen or kitchenette?

Yes, there is a kitchenette which also includes a stovetop, a refrigerator, and a microwave.

Does Aparthotel HSM Lago Park have any outdoor private spaces?

Yes, each apartment features a balcony.

What's the area around Aparthotel HSM Lago Park like?

Aparthotel HSM Lago Park is a short 5-minute walk from Playa de Muro and 6 minutes' walk from Platja dels Francesos.

Aparthotel HSM Lago Park, Muro: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Sep 21, 2025

Great vibe, friendly and relaxing!

I was there with my teenage daughter and we had a fantastic time here. From check in to check out we felt right at home. Loved the vibe, the friendly guy who both checked us in and out, Marga in the bar who made awesome drinks and the super cool DJ who played music every afternoon. It was quiet at night, and the apartment had basically everything you need (a drying rack for dishes and a pair of scissors would have been a great complement though.) Loved the long pillows. Both me and my daughter would love to stay here again.

Charlotte, 7-night trip

10/10 Exceptional

Jul 6, 2025

Very nice! Lovely staff! Antonio deserves an extra star :) very tasty breakfast. I would stay there again

Maria, 4-night trip

8/10 Very good

Oct 11, 2025

Great location in Platja de Mura, just a block from several great restaurants and small shops, and only two blocks away from a lovely, sandy beach. Our two one-bedroom-apartments (1203 & 1204) were in building one (of two), and they were well equipped and comfortable for a weeks stay. The beds were just as firm as I like them, the cleaners respected the do-not-disturb-sign, the water pressure was almost like home, and there was plenty of hot water as well. We would have wished that the pools (we tried both the main pool by building one and the smaller pool by building two) were heated a bit more (travelling in October), but 21⁰C is standard water temperature, I guess. The reception staff was more than happy to order us a taxi to the airport when we asked the day before departure, and it turned out to be cheaper than the taxi we took from the airport (not prebooked). All in all a great stay, and we would be more than happy to come back to Aparthotel HSM Lago Park another time.

Marianne S., 7-night trip

8/10 Very good

Aug 3, 2025

Good times

Facilities outdated but well maintained. We stayed at the flats/studios in the second building. The unlimited buffet deal was great making the price affordable for breakfast and lunch. The building is right under a terrace bar so it can get quite loud until late making sleep quite difficult for the young ones.

Gustavo, 5-night trip

10/10 Exceptional

Jun 5, 2025

Loved the apartment. Very close to the beach. Very spacious bedroom. Bathroom very modern. Overall good experience.

Tanzeel, 4-night trip

6/10 Good

Aug 3, 2025

High season family vecation

The apartmant/hotel has two buildings with their own pools. The main building is great, nevly renovated inside and out. Staff is very friendly and helpful. Only problem is only one bathroom with a sliding door that can't lock and the door get's stuck when closed so children get trapped. Helped several kids out of the bathroom. Easy fix if prioritized by staff. Otherwise great. The second building which we were stationed, was old and not that great.

Toni, 5-night trip

6/10 Good

Jul 18, 2025

The pictures of the hotel in the Internet are heavily photoshopped and do not correspond to the reality, especially the pool area. Additionally, the hotel consists of two buildings, newer and older. The older building is not shown in the pictures, and it looks far less attractive than the main. For the price the hotel charges per night, there are far better options.

Irina, 11-night trip

10/10 Exceptional

Jun 6, 2024

Amazing staff (hola Jurate ;)), very close to the beach, good breakfast and dinner options. Been coming here for years and will be back again !

Zygimantas, 7-night trip

8/10 Very good

Oct 18, 2025

All the hotel staff are lovely, very pleasant and helpful. The hotel itself is in a good central position for shops and restaurants and has a good, secure bike storage facility with limited tools, a bike wash station, a shower, a toilet and drinking water. The room was specious with a seperate bedroom, 2 large single beds pushed together but made up separately, a shower room with hairdryer, dining/kitchenette/living area and a small balcony. Utensils a bit battered and burnt but ample pans ect. A coffee machine, toaster and kettle all provided. Cleaners almost everyday baring twice a week and although it was nice of them to straighten the beds and empty the bins, not much cleaning took place! Although the hotel states there is wifi in the rooms, we were unable to access it at all during our 12 night stay at the beginning of October. The pool was freezing as it doesn't get the sun all day and not all the sunbeds are able to be in the sun but, again, it was October. The bar is cheap enough and you are allowed to have glass round the pool area. The only bad thing to say about the hotel is the extremely annoying background music played constantly in the reception and pool area. It was like being put on hold on the phone only you couldn't hang up! There are prettier locations to stay, like Pollenca but Muro does have lots going on and the hotel is literally just accross the road from the beach. Altogether, a pleasant stay for what we paid. Definitely a 3* plus.

Melanie, 12-night trip

2/10 Poor

Jun 25, 2025

Dont get scammed - like me!!

Beautiful pictures, But absolutely nothing like reality. I'll keep it simple: 1. Extreme noise from the "cocktail bar" just outside the windows. 2. COCKROACHES in the room. Several cockroaches where in our room, despite us complaining, not much was done about it. 3. The state of the building and sourroundings are just sad. I feel cheated by the pictures, and hope you dont make the same mistake as we did.

Kenneth, 4-night trip

6/10 Good

Jul 29, 2025

Good location

Food buffet was nice, we did it one day when we were by the pool. It’s unlimited for breakfast, brunch and lunch so we went in 2-3 times during the time period. We stayed in the lago2 which was more run down but fine. Pool towels would have been appreciated to be included in the price as we had to use our room towels which was annoying. Housekeeping was good but there were 2 days out of the week they didn’t clean (as in they don’t clean on those days). Hotel room had strong smell of drains particularly during the first part of the week, not sure if it was related to the wetter weather as it went away when it was sunnier. Little kitchenette was good, well equipped and easy to make meals in. Beds were quite comfy but pillows too flat, used a blanket underneath but still wasn’t very comfortable. Bit noisy as our room faced the bar. Staff all friendly and helpful. Local area was fine, lots of nice restaurants (we liked el patio and the pizza place a street or so nearby) and nice beach, beach quite small so not much room for kids to play football. Worked well as a base for us to explore the island. Had no issues with on street parking apart from one sunny weekend day where we just parked a bit further away.

Georgie, 7-night trip

10/10 Exceptional

May 27, 2023

We stayed there for 9 days. Really great hotel for families, clean big apartments, very good breakfast and dinner, kind and positive staff (both at reception and canteen) We were lucky as our room was facing street, less lucky might listen to the very loud music from the bar. Overall it's an amazing family focused hotel. Thanks to staff who made our stay pleasant

Ruslan, 8-night trip

6/10 Good

Jul 2, 2024

Booked last minute

All good, they even changed our rooms and provided some mozzie spay, we arrived in a big breading season

Daniel, 3-night trip

10/10 Exceptional

Apr 29, 2023

Perfect for a week with friends

A fantastic week. The room was good, the staff was all smiling and bringing a good mood to work. Sun all day by the pool. Cold drinks at the bar. I loved every day.

Mai-Britt, 7-night trip

8/10 Very good

Aug 9, 2024

The apartment was clean and had everything to self cater. Air conditioning was good. Most staff were friendly. The pool looked quite tired but we went to the beach most days so it was ok. Location is right in the town centre close to shops and restaurants. The hotel overbooked and we were put into an alternative hotel for 1 night which did spoil our first impressions. I would return to the hotel though.

Louise, 5-night trip

10/10 Exceptional

Sep 4, 2023

very good

HALYNA, 13-night trip

8/10 Very good

Jun 3, 2023

Good

Nguyen, 3-night trip

6/10 Good

Jun 24, 2024

Not the right Value for the Money Spent

Staff at the Hotel was veru good. I had book am accomodation for my familty of 3.. I was given a room in the extended part of hotel , which didnt give a good feel .. it is cut off from Main Building .. It is an average accomodation.

Rahul, 4-night trip

8/10 Very good

May 8, 2023

I arrived early at the property, whereby the staff went out of their way way to provide my accommodation. I was also upgraded free of charge to a one bed, as the studio I had selected had been double-booked. The whole team were pleasant and polite at all times, and dealt with all my queries efficiently. The onsite cycle hire was useful, though the bikes could be a bit more up-to-date considering the hire charges (almost 100 euros for 2 days) be aware helmets, pedals etc. are all extras. I found the area a bit quiet in terms of evening entertainment, though a short bus ride into Alcudia soon remedied that.

William, 4-night trip

6/10 Good

Aug 8, 2023

The Good: mostly clean with modern rooms, and well maintained medium-sized pools. Close to half a dozen decent restaurants and the excellent beach (albeit very crowded). Friendly reception, entertainment, and cleaning staff. The Bad: The immediate surroundings outside are busy with trash on the ground and a poorly maintained park. A large tree branch fell into the pool area during our stay. The air con was very weak and ineffective. The wifi went down for a couple of days but was fixed within 48 hours. The cleaners missed our room on 5 out of 6 days. A laundry strike meant we couldn’t get fresh towels until day 4. The check in system needs updating as it took 15 mins to get our keys. Don’t expect to get taxis but there are frequent buses for getting to the port and the old town. The Ugly: They advertise building 1 and its pool but half of guests are placed in building 2 around the corner. The property between them is owned separately and includes shops, a park, and an outdoor bar which plays loud music until midnight. We (2 adults & 2 kids) were put in building 2 above the bar, which was noisy as hell and smelled of cigarette smoke; we couldn’t open the balcony door or go outside. We stayed there for one night until we could be moved to the opposite side of building 2 for the remainder which was much better. However because the room allocation is pot luck, I would not go back nor recommend this hotel.

Rebecca, 7-night trip

8/10 Very good

Oct 11, 2025

Le séjour c’est bien passé, mais l’hôtel est très bruyant, quasi pas d’insonorisation.. Le brunch est bon et le personnel très agréable par contre

Joannie, 5-night trip

6/10 Good

Oct 8, 2025

Glaucia, 4-night trip

6/10 Good

Sep 26, 2025

Louise, 7-night trip

6/10 Good

Sep 18, 2025

Anders, 7-night trip

8/10 Very good

Sep 14, 2025

Allen, 11-night trip

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