All the hotel staff are lovely, very pleasant and helpful.
The hotel itself is in a good central position for shops and restaurants and has a good, secure bike storage facility with limited tools, a bike wash station, a shower, a toilet and drinking water.
The room was specious with a seperate bedroom, 2 large single beds pushed together but made up separately, a shower room with hairdryer, dining/kitchenette/living area and a small balcony. Utensils a bit battered and burnt but ample pans ect. A coffee machine, toaster and kettle all provided. Cleaners almost everyday baring twice a week and although it was nice of them to straighten the beds and empty the bins, not much cleaning took place! Although the hotel states there is wifi in the rooms, we were unable to access it at all during our 12 night stay at the beginning of October. The pool was freezing as it doesn't get the sun all day and not all the sunbeds are able to be in the sun but, again, it was October. The bar is cheap enough and you are allowed to have glass round the pool area. The only bad thing to say about the hotel is the extremely annoying background music played constantly in the reception and pool area. It was like being put on hold on the phone only you couldn't hang up! There are prettier locations to stay, like Pollenca but Muro does have lots going on and the hotel is literally just accross the road from the beach. Altogether, a pleasant stay for what we paid. Definitely a 3* plus.