4/10 Regular
30 oct. 2025
Room door lock faulty access was gained after 2 staff members attempted entry
Door had to be manipulated in a certain manner to be opened with the excuse that the doors are new "even more reason that the standard is unacceptable"
additionally, from the inside exit was near impossible unless pressure was applied to the door to release the lock "this is a safety risk in case of a fire"
In relation to house keeping 1 sheet of paper from the standard Quest note pad is totally insufficient
For a hotel that purports to be a quality stay it is a FAIL
Finally on check out
No "How was your stay" or "Thank you for choosing us"
Just "Put your key on the desk"
Have stayed at other QUEST hotels and they were great this was the exact opposite
Joseph
Joseph, se hospedó 1 noche
Opinión verificada de un huésped de Hoteles.com
