Protea Hotel by Marriott Kampala

4.0 star property
Suburban hotel in Kampala with restaurant and bar/lounge

Choose dates to view prices

Experience the upscale charm of Protea Hotel by Marriott Kampala, nestled in the business district. Enjoy a stroll through the garden, relax with dry cleaning/laundry services, or unwind at the bar. With a 24-hour business center and free in-room WiFi, you'll stay connected and productive.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Airport transfer
  • Bar
  • Non-smoking
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour room service
  • Babysitting
  • 24-hour business center
  • Business center
  • Meeting rooms
  • Airport shuttle
  • Limo/town car service
  • 24-hour front desk
  • Air conditioning

For families (6)

  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Private bathroom
  • Premium TV channels
  • Garden
  • Daily housekeeping

Why we love this property

Dining delights
This hotel serves up culinary pleasures at its restaurant and bar. Buffet breakfast includes vegetarian and vegan options for diverse dining needs.
Premium sleep comfort
Wrapped in plush bathrobes, guests retreat to rooms with premium bedding and blackout drapes. Balconies and turndown service elevate any stay.

Room options

Room, 1 Queen Bed, City View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Plasma TV
Premium bedding
Blackout drapes/curtains
Bathrobes
Designer toiletries
  • 48 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Garden View (Balcony)

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Plasma TV
Premium bedding
Blackout drapes/curtains
Bathrobes
Designer toiletries
  • 80 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Plasma TV
Premium bedding
Blackout drapes/curtains
Designer toiletries
Bathrobes
  • 95 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
4 Elgon Terrace, Kololo, Kampala, 9421

What's nearby

  • Uganda Golf Course - 5 min walk - 0.5 km
  • The Acacia Mall - 15 min walk - 1.3 km
  • Uganda National Museum - 18 min walk - 1.6 km
  • Makerere University - 2 min drive - 2.3 km
  • Mulago National Specialized Hospital - 2 min drive - 1.9 km

Getting around

  • Entebbe Intl. Airport (EBB) - 51 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Mediterraneo Restaurant - ‬3 min walk
  • ‪Fairway Hotel - ‬11 min walk
  • ‪Divino - ‬9 min walk
  • ‪Mezo Noir - ‬11 min walk
  • ‪Riders Lounge - ‬12 min walk

About this property

Protea Hotel by Marriott Kampala

Protea Hotel by Marriott Kampala is a great choice for a stay in Kampala. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge.

At a glance

DONE

Hotel size

    • 70 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Babysitting (surcharge)

What to do

  • Access to nearby indoor pool
  • Ecotours nearby
  • Golfing nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2007
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Television in common areas
  • Vegan dining options
  • Vegetarian dining options
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in bathtub
  • Transfer shower

Room amenities

Be entertained

  • DVD player
  • Plasma television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 16 per person
  • Airport shuttle service is offered for an extra charge of USD 56 per person (one-way)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Kampala Protea Hotel
Protea By Marriott Kampala
Protea Kampala
Protea Hotel by Marriott Kampala Hotel
Protea Hotel by Marriott Kampala Kampala
Protea Hotel by Marriott Kampala Hotel Kampala

Frequently asked questions

Does Protea Hotel by Marriott Kampala offer free cancellation for a full refund?

Yes, Protea Hotel by Marriott Kampala does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Protea Hotel by Marriott Kampala?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Protea Hotel by Marriott Kampala?

Yes, there's free self parking.

Is airport shuttle service offered by Protea Hotel by Marriott Kampala?

Yes, an airport shuttle is available. The charge is USD 56 per person one-way.

What are the check-in and check-out times at Protea Hotel by Marriott Kampala?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

What is there to do at Protea Hotel by Marriott Kampala and nearby?

Protea Hotel by Marriott Kampala has a garden and access to a nearby indoor pool.

Are there restaurants at or near Protea Hotel by Marriott Kampala?

Yes, there's an onsite restaurant.

Does Protea Hotel by Marriott Kampala have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Protea Hotel by Marriott Kampala like?

Protea Hotel by Marriott Kampala is a short 8-minute walk from Uganda Golf Course and 15 minutes' walk from The Acacia Mall.

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Reviews

Protea Hotel by Marriott Kampala Reviews

8.0

Very Good

8.6

Cleanliness

8.0

Location

8.4

Staff & service

8.2

Eco-friendliness

8.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was perfect and a highlight of the stay. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Lobby
Food
Location

Reviews

10/10 Exceptional

Excellent staff and customer service.
Christine, 1-night trip

10/10 Exceptional

Great and very clean property with a great restaurant and bar.
Gayle, 2-night trip

10/10 Exceptional

The hotel is beautiful and the staff were exceptionally warm, friendly and helpful.
Edith, 3-night trip

10/10 Exceptional

Excellent Value

The service at the hotel was excellent. Probably offers the best value in Kampala for location and condition. The staff were all really brilliant and breakfast was perfect. Would definitely stay here again.
kevin, 3-night trip

10/10 Exceptional

Very good hotel

A very nice hotel. Excellent value for Kampala . Great breakfast . Close to acacia mall and several bars and restaurants .
kevin, 4-night trip

10/10 Exceptional

Good hospitality!
Toru, 2-night trip

10/10 Exceptional

Protea is modern, clean and comfortable. It is located in the middle of shopping, entertainment and culture. The staff is welcoming, friendly and helpful and the meals are excellent
Robert, 2-night trip

10/10 Exceptional

Everyone here at Protea is amazing. Thank you for making my stay so wonderful.
Jonathan, 3-night trip

10/10 Exceptional

Awesome
Emmanuel, 2-night trip

2/10 Poor

When i checked in I was not happy about the size of the bed because it was not the standard queen size bed. However the manager on duty Nicholas was very helpful in getting me another room. In the morning i had to leave @9am leaving my partner sleeping. When she was leaving at around 11am the lady Joan at the reception told her that I had not paid for the room. This was a big embarrasment.She went on and paid and called me. I went to the hotel and spoke to Joan who immediately apologised and promised to refund the money in 24hours.This never happened I have tried to get in touch with the manager Samuel Ssembatya to no success they keep on telling me he is in a meeting.Calling the hotel is a bit expensive because i came back to the USA.

10/10 Exceptional

Work trip

Comfortable but very loud music from surrounding bars/clubs.
Ravi, 1-night trip

4/10 Fair

Noise! Noise! Noise! There are a number of night clubs across the road from the hotel and the music was so loud I had to call reception at 1am and ask to be moved (which they did). The next morning I awoke to the banging of the construction activities happening on the other side of the property! I will not be staying at the Protea again in a hurry (if I do I would definitely find a room as far from the Kololo road as possible), I think Protea are going to struggle to fix this.
Warren, 3-night trip

8/10 Very good

Nice hotel, central location

Hotel is in a good central position, food is excellent and staff are very helpful and welcoming, particularly Noah. However, lots of building going on in the area at the moment and so can be noisy during the day. At night, lots of loud music in the surrounding area, on Thursday and Friday night this went on into the early hours - is possible to drown it out a bit with the air conditioning but not great if you are a light sleeper
Suzanne, 6-night trip

10/10 Exceptional

Business trip

Perfect location for business as it was close to our venue Rooms are large and spacious
Mohammed, 4-night trip

10/10 Exceptional

Staff and food were both excellent
Clance, 1-night trip

10/10 Exceptional

Work trip

Clean and comfortable. Amazing staff. Very convenient location
Ravi, 3-night trip

8/10 Very good

Nice location in very green area. Bit noisy with construction site next door.
Greg, 5-night trip

10/10 Exceptional

It is Clean with Modern facilities (Bedroom, Gym, Restaurant) and Staff were excellent
Jayi, 1-night trip

8/10 Very good

The hotel is conveniently located. Staff are polite and helpful. One issue which is ongoing is the water pressure in the bathrooms it is constantly surging so you are getting hot, then cold water every few seconds. It sometimes surges so much the shower head comes off it’s holder.
2-night trip

8/10 Very good

Protea good but...Protea Vs. Golf hotel

Stayed also in the Kampala Golf hotel so i can compare. Liked my room, the gym and the staff were quick on their feet and friendly. Internet was good enough for zoom and stable. Didn't like the breakfast since they switched from buffet to menu and only open at 8 am. In the Golf the rooms are good too and breakfast is buffet from 06.30 but the internet is dismal and bad altogether. Price though is much better than Protea and shops are more accessible as the Golf is adjacent to a mall.
Ryan, 7-night trip

6/10 Good

Decent, but consider somewhere else.

The place was clean, the staff were mostly friendly and professional. At the end of the day, I just think there are better value hotels in Kampala. For being on the higher end of prices, there are few amenities (no pool, spa, etc.) I think the place was quite nice when I stayed here about 13 years ago but it felt like they hadn't done much to update it since then. I was disappointed that they called one of 'their drivers' for me who didn't know the place I needed to go but also had no data to pull up google maps with and look it up. I expected a bit more because of the price.
Dana, 5-night trip

10/10 Exceptional

Amazing place, Amazing staff!

Wonderful.
Douglas, 6-night trip

8/10 Very good

Güzeldi

Güzeldi
2-night trip

8/10 Very good

The staff are very friendly and courteous,
Annieodiong, 4-night trip

10/10 Exceptional

Nice hotel and friendly staff, but unfortunately no pool.
3-night trip