The true hallmark of an exceptional hotel lies in its people—and here, the staff are nothing short of extraordinary. From the moment I arrived, their dedication and warmth were evident in every interaction. At check-in, I was welcomed not only with efficiency but also with genuine kindness that immediately made me feel both valued and at home. The process was smooth and unhurried, with the receptionist taking time to answer my questions and recommend local attractions, all with a sincere smile.
While the service throughout was consistently excellent, I must extend special thanks to three individuals who truly went above and beyond: Fernando, Isadora, and the wonderful Manta. Their attentiveness, professionalism, and heartfelt hospitality made a lasting impression, and I’m incredibly grateful for their efforts.
Every member of the team seemed to share this remarkable spirit of service. Whether it was the concierge offering insider tips, the housekeeping staff keeping my room immaculate, or the restaurant team who remembered my coffee preference after just one breakfast—every gesture felt thoughtful and personal. Touches like a handwritten welcome note made the entire experience feel genuinely special and far exceeded my expectations.
And let’s not forget the location—it’s unbeatable. You’ll find yourself right in the heart of the city's most popular attractions. Honestly, you won’t find a better spot. Just book your stay, see it for yourself, and thank me later.