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Eleven By Bfh

3.5 star property
Hotel with outdoor pool, near Quinta Avenida

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Photo gallery for Eleven By Bfh

Beach nearby, white sand, beach cabanas
Terrace/patio
Standard Double Room | 1 bedroom, minibar, iron/ironing board, free WiFi
Television
Outdoor pool, open 9:00 AM to 9:00 PM, sun loungers
Eleven by BFH offers a vibrant retreat near Playa del Carmen Main Beach. Start your day with continental breakfast, then unwind on the rooftop terrace or lounge by the outdoor pool.

Reviews

6.8 out of 10
Good

Popular amenities

  • Free breakfast
  • Pool
  • Non-smoking
  • Air conditioning
  • Free WiFi

Main amenities (9)

  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Rooftop terrace
  • Beach cabanas
  • Air conditioning
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Minibar
  • Outdoor swimming pools

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Quadruple Room

Standard Quadruple Room | 1 bedroom, minibar, iron/ironing board, free WiFi

Standard Quadruple Room

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Private bathroom
Rainfall showerhead
Bidet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, minibar, iron/ironing board, free WiFi

Standard Double Room

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Private bathroom
Rainfall showerhead
Bidet
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Gonzalo Guerrero Ii Mz 26 Lt 4, Playa del Carmen, ROO, 77710

What's nearby

  • Quinta Avenida - 8 min walk - 0.7 km
  • Playa del Carmen Main Beach - 10 min walk - 0.8 km
  • Mamitas Beach - 12 min walk - 1.1 km
  • Playa del Carmen Maritime Terminal - 19 min walk - 1.7 km
  • Xcaret Eco Theme Park - 12 min drive - 10.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive
  • Cozumel Intl. Airport (CZM) - 12.6 miles/20.2 km

Restaurants

  • ‪Don Sirloin - ‬2 min walk
  • ‪La Ceiba de la 30 - ‬2 min walk
  • ‪Vips - ‬2 min walk
  • ‪Nativo - ‬1 min walk
  • ‪La Pesca - ‬2 min walk

About this property

Eleven By Bfh

Eleven By Bfh features a rooftop terrace and puts you within a 10-minute walk of Quinta Avenida. Guests can take a dip in the outdoor pool, and free perks include WiFi and continental breakfast daily between 7:30 AM and 11:00 AM. Also, Playa del Carmen Main Beach and Mamitas Beach are within a 15-minute walk.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 18 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • The front desk is open daily from noon - 4:00 PM
    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Prior to arrival, you must complete online registration via a secure link
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
    • Guests are required to contact this property by telephone, text message, or WhatsApp prior to arrival to arrange check-in.

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (8 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))

Parking

    • No onsite parking

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Free continental breakfast each morning 7:30 AM–11:00 AM

Traveling with children

  • Children stay free (see details)

What to do

  • Beach nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Luggage storage
  • Beach cabanas (surcharge)
  • Pool loungers

Facilities

  • 1 building/tower
  • Rooftop terrace
  • An outdoor pool
  • Outdoor furniture

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance
ROOM

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Soap and shampoo
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))

More

  • Daily housekeeping
MONETIZATION_ON

Fees & policies

Refundable deposits

  • A damage deposit of USD 56 will be collected before check-in

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

This property is closed from March 11 2025 to March 10 2027 (dates subject to change).

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Onsite parties or group events are strictly prohibited.
Long-term renters welcome.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
Mobile payment options include: PayPal.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Eleven by BFH Hotel
Eleven by BFH Playa del Carmen
Eleven by BFH Hotel Playa del Carmen
HELP_OUTLINE

Frequently asked questions

Is Eleven By Bfh currently open?

This property is closed from March 11 2025 to March 10 2027 (dates subject to change).

Does Eleven By Bfh offer free cancellation for a full refund?

Yes, Eleven By Bfh does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Eleven By Bfh?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at Eleven By Bfh?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Eleven By Bfh?

Sorry, there's no onsite parking at Eleven By Bfh.

What are the check-in and check-out times at Eleven By Bfh?

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at Eleven By Bfh?

No, this hotel doesn't have a casino, but Riviera Gran Casino (10-min walk) is nearby.

What is there to do at Eleven By Bfh and nearby?

Eleven By Bfh has an outdoor pool and beach cabanas.

Does Eleven By Bfh have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Eleven By Bfh like?

Eleven By Bfh is in Gonzalo Guerrero, a short 14-minute walk from Playa del Carmen Main Beach and 8 minutes' walk from Quinta Avenida.

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Eleven By Bfh Reviews

Reviews

6.8

Good

7.0/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Popular mentions

Service staff
Shower
Location

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