Located near Jukkasjarvi Kyrka, Icehotel offers a unique retreat with shopping on site and a cozy fireplace in the lobby. Get your adrenaline pumping with snowshoeing, cycling or rafting; then unwind in the sauna or by taking part in activities like boat tours and fishing.
When visiting Jukkasjarvi, ICEHOTEL is a great choice to consider. The restaurant is perfect for a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day. Fellow travelers say great things about the helpful staff.
Languages
English, Swedish
More about this property
VISIBILITY
At a glance
Hotel size
127 rooms
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Reception hours are 8 AM-10 PM from June-September and 7 AM to midnight from December-April.
Cold rooms: During the day, this property is a museum open to the public. Guests have access to their rooms at 6 PM and check-out start at 7:30 AM. Warm rooms: Check-in is 3 PM; check-out is 11 AM.
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs only)*
Service animals welcome
Specific rooms only*
Internet
Free WiFi in public areas
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Other information
Designated smoking areas (fines apply)
LOB_HOTELS
Property amenities
Food and drink
Restaurant
Bar/lounge
What to do
Boat tours
Rafting
Cross-country skiing
Snowmobiling
Shopping
Fishing
Hiking/biking trails nearby
Mountain biking nearby
Skiing nearby
Working away
3 meeting rooms
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Luggage storage
Wedding services
Multilingual staff
Bicycle rentals
Facilities
Fireplace in lobby
Sauna
Vegan dining options
Vegetarian dining options
Locally-owned & organized tours & activities
Banquet hall
Accessibility
Wheelchair-accessible parking
1 on-site accessible parking spaces
Wheelchair-accessible public washroom
Wheelchair-accessible restaurant
No elevator (single level property)
Stair-free path to entrance
ROOM
Room amenities
Home comfort
Heating
Sleep well
Bed sheets provided
Freshen up
Shower only
Soap and shampoo
Hair dryer
Towels
Toilet paper
More
Daily housekeeping
MONETIZATION_ON
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of SEK 300 per accommodation, per stay
Policies
This property does not have elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Icehotel
Icehotel Hotel
Icehotel Hotel Jukkasjarvi
Icehotel Jukkasjarvi
Ice Hotel Sweden
Icehotel Sweden/Jukkasjarvi
Icehotel Sweden/Jukkasjarvi
Ice Hotel Sweden
Icehotel
HELP_OUTLINE
Frequently asked questions
Does ICEHOTEL offer free cancellation for a full refund?
Yes, ICEHOTEL does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at ICEHOTEL?
Yes, dogs are welcome. There's a charge of SEK 300 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at ICEHOTEL?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at ICEHOTEL?
Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is 11 AM.
What is there to do at ICEHOTEL and nearby?
During the winter, enjoy onsite recreation like cross-country skiing and snowmobiling and return when the snow melts for rafting and fishing. ICEHOTEL also has a sauna.
Are there restaurants at or near ICEHOTEL?
Yes, there's an onsite restaurant.
What's the area around ICEHOTEL like?
ICEHOTEL is located by the river, a short 14-minute walk from Jukkasjärvi Church.
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ICEHOTEL Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Service staff
Room
Breakfast
Food
Restaurant
Bar
Shower
Lounge
Drinks
Upgrade
Reviews
10/10 Exceptional
Jun 18, 2025
Stayed in a cold room. Outstanding experience. The artwork in each room is fantastic.
Andy
Andy, 1-night trip
10/10 Exceptional
Mar 27, 2025
Bucket List Trip
Amazing unique experience. Got to see the Auroras from right behind the hotel (without having to sign up for their tour). They provided snowsuits and boots which was so helpful!
Debra
Debra, 1-night trip
6/10 Good
Apr 9, 2025
Highs - amazing ice hotel, wonderful main restaurant, lovely bar and adventure center, friendly staff (though too few), proximity to Sami center. Lows - crowded messy lobby, long lines, minimal amenities before or after ice hotel night, very out of date "chalet" room, general uncleanliness.
Lane
Lane, 1-night trip
10/10 Exceptional
Feb 13, 2025
We stayed 1 night in one of the cold rooms and it was a fun experience. We went cross country skiing the next morning and had the best time with our guide! Highly recommend!
Lauren
Lauren, 1-night trip
10/10 Exceptional
Dec 9, 2024
Wonderful experience
Jay
Jay, 2-night trip
10/10 Exceptional
Dec 15, 2024
So special amazing experience !
Shun
Shun, 1-night trip
10/10 Exceptional
Dec 2, 2024
Room is quite so big. Very warm and clean.
Chung Yi
Chung Yi, 1-night trip
10/10 Exceptional
Jun 13, 2024
one of the most beautiful and unique properties with excellent facilities.
Bipul
Bipul, 1-night trip
10/10 Exceptional
Oct 18, 2023
All the employees were knowledgeable and courteous, the food was excellent, and the Ice Hotel was magnificent!
Michael
Michael, 3-night trip
8/10 Very good
Jul 13, 2024
All of the staff here are down to earth and very helpful with answering our questions. The warm hotel is simple and clean. I like it being quiet which made our stay peaceful. The location is also close by the waters and nature always is a plus! I can always go back here to experience these one again!
Mignon
Mignon, 1-night trip
10/10 Exceptional
Dec 5, 2023
Staff was very friendly and helpful especially the bartender at the ice bar.
Harry
Harry, 1-night trip
8/10 Very good
Oct 8, 2024
Quite an experience . Had a good night to take pictures of Northern Lights. Ice Sculptures of all room are amazing. Each room has its own. Worth the trip
miguel
miguel, 1-night trip
4/10 Fair
Dec 5, 2024
Too expensive. Not worth the price
Abde
Abde, 2-night trip
10/10 Exceptional
Feb 11, 2024
Excellent experience
Gregory
Gregory, 1-night trip
10/10 Exceptional
Mar 16, 2024
Being able to see the Northern Lights.
Ana Maria
Ana Maria, 3-night trip
10/10 Exceptional
Jul 27, 2024
All fine ! Trust them !
Willfrid
Willfrid, 1-night trip
10/10 Exceptional
Jan 11, 2024
Really worth it
Everything in the hotel was really nice. The staff took really care of us.
Maybe one thing that could step up is the breakfast the day after. Should be more local groceries.
John
John, 1-night trip
10/10 Exceptional
Mar 5, 2024
Amazing stay in the Cabin in the Woods
The stay in the Icehotel was amazing. It's a once in a lifetime experience. We stayed in the artsuite Cabin in the Woods which was so charming. I was also amazed at how warm the sleeping bags provided keep you. I was not cold at all through the night.
Tammie
Tammie, 1-night trip
6/10 Good
Oct 4, 2024
Not what we signed up for.
We had no idea that the ice bar would be under construction during our stay. The ice part of the hotel is only open until 6 which also was not told. This leaves very little to no activities to do after 6 in this town during this time of the year. Very sad
Gleyder
Gleyder, 1-night trip
10/10 Exceptional
Oct 21, 2023
Epic stay!!! Can’t wait to go back. I was a little nervous about how rustic things would be but was blown away at how fabulous the entire property is. Reception area is cozy with friendly staff and a cute little store. Restaurant was yummy (delicious reindeer!) AND THE ICE HOTEL! Truly a sight to behold. Not sure id want to stay in a cold room but they were incredible to walk through during the day. The bar is gorgeous (get a Northern Light shot) and such a treat. My stay in a Kaamos Superior was clean, cozy and delightful. Perfect to come back to after a cold night out looking for Northern Lights. Will def go back!!
Caley
Caley, 1-night trip
6/10 Good
Aug 30, 2024
I stayed during the summer time. Property looks very run down, unkept, an eye sore. The room I stayed in didn’t have a real mattress. The thermostat was locked and couldn’t be changed, and the room was cold. There was mold or mildew in the shower area. Besides the bathroom, the rest of the room was clean as you would expect. Dining at the ice hotel restaurant is very tasty, but very expensive. Hotel is in a remote area with not much else around. The 365 ice art rooms and hotel are very cool to see. Hotel guests get into the ice art rooms for free. Overall an average experience and stay. Maybe it would be nicer during winter. Then again, some of the rooms could use a huge makeover.
Micah
Micah, 1-night trip
10/10 Exceptional
Apr 22, 2024
Incredibly unique experience and exactly as expected! Facilities are warm and well cleaned and maintained. Because Kiruna was too warm, the hotel was actually melting when we arrived and so we got a free upgrade to Ice Hotel 365 which was very nice of them.
Unfortunately in the private connected bathroom, the under sink pipe was leaking. Everything else went smoothly. They have 24/7 lobby staff so if you’re having trouble sleeping in the cold, you can sit, relax, and drink free hot lingonberry juice.
Highly recommend booking activities eg Sauna Ritual or Ice Carving. It’s nicely centrally located so we walked to the Sámi Museum as well.
Cynthia
Cynthia, 1-night trip
8/10 Very good
Feb 28, 2024
I had an excellent time at the ice hotel !
I stayed in a warm room!
The ice rooms were exceptional to visit
The hotel also allows you to rent all the required clothing, boots and gear required to do any of the outdoor activities, even if not booked through the hotel.
The included breakfast was decent.
My only negative feedback is that I had booked pickup from the airport and had not been on the list. I was offered a half apology and advised I must have "fallen off the list".
I was lucky enough the bus driver was kind enough to let me join the bus as he was headed there anyway.
Yamini
Yamini, 2-night trip
2/10 Poor
Dec 20, 2023
The staff here started out really rude and unhelpful, not explaining anything about the hotel or what to do, and ended up so horrible we missed our train. We came in early to have them call a taxi, said they did, and then ended up not calling until 10 minutes we needed to leave, so we missed the train. They were not helpful at all, management was extremely rude as if it was our fault. And help blaming the taxi company. We missed an entire day at our next destination. Beyond that, for the price this place was just not worth it. Really encourage you to skip this place, save the money and the headache, or just buy a pass to see the rooms quick.
Katherine
Katherine, 1-night trip
4/10 Fair
Sep 6, 2023
I didn't get room i booked(pictures were showing different room)..On top of it our bathroom had cracked bathtab.I asked for room switch (btw the icehotel was totaly empty that day, we were the only guest in vold rooms) ,but the girl at reception said i have to pay extra 200!I already diid pay 1300 for room in your empty hotel .She suggested me a room that 200 dollars cheaper,yet said she would not refund the difference. Well it would be unique experience if you just wouldn't have your unfriendly stuff.