Does Xeliter Cana Rock Punta Cana offer free cancellation for a full refund?

Yes, Xeliter Cana Rock Punta Cana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at this condo?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 7:00 PM.

Is parking offered on site at this condo?

Yes, there's free self parking. Onsite parking is limited (max 1 space per unit).

What are the check-in and check-out times at this condo?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is noon.

What is there to do at Xeliter Cana Rock Punta Cana and nearby?

Tee off at the onsite golf course. Additional recreation nearby includes casino gaming. Enjoy a swim in the outdoor pool or use the condo's other amenities, which include private rooftop hot tubs and beach cabanas. Xeliter Cana Rock Punta Cana also has a picnic area and access to a nearby outdoor pool.

Does Xeliter Cana Rock Punta Cana have private hot tubs?

Yes, this condo has a private rooftop hot tub.

Does Xeliter Cana Rock Punta Cana have a kitchen or kitchenette?

Yes, there is a kitchen which also includes a mixer, a blender, and a coffee maker.

Does Xeliter Cana Rock Punta Cana have any outdoor private spaces?

Yes, this condo features a furnished balcony.

What's the area around Xeliter Cana Rock Punta Cana like?

Xeliter Cana Rock Punta Cana is in Bávaro, a short 1-minute walk from Cana Bay Golf Club.

Xeliter Cana Rock Punta Cana, Punta Cana: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Feb 2, 2025

VERY QUIET AND CLEAN PLACE--SAFE LOCATION AND BEAUTIFUL POOL FACILITY. OUR APARTMENT WAS ROOMY AND A NICE BALCONY WITH HOT-TUB---JHONNY WAS ALSO HELPFUL IN PROVIDING INFORMATION ABOUT THE FACILITY AND LOCAL TOURIST INFORMATION. BEACHES ARE DRIVING DISTANCE.

BEHNAM, 7-night trip

8/10 Very good

Mar 10, 2024

It's a great place. Property is new. Some areas are under construction, and it affects the cleanness around.

Heidy, 1-night trip

8/10 Very good

Dec 22, 2024

Everything was perfect !!! Katherine was so nice and helpful since the entry to area was not so nicely, guard at the hotel entry should be respectful and clients oriented, my suggestion is to have a scan system to confirm the reservation so it will be faster and accurate. Among this the service of the property excellent, recomendation . For dinning near by etc. Katherine is a five start

claudette, 1-night trip

4/10 Fair

Jul 13, 2025

No good, bad experience

Moises, 2-night trip

8/10 Very good

Mar 15, 2024

We were staying at the Hard Rock for a work trip and wanted to fly in a day early and stay an extra day close by. Xeliter Cana Rock was very close! 5 minute drive. The staff was kind and super accommodating! The only drawbacks I’d say is we had hoped there was a restaurant on the property, but there was a mini grocery store, and we couldn’t get the TV to play anything. The pools were nice and we had a nice relaxing time. Thank you Cana Rock!

Jessica, 1-night trip

2/10 Poor

Aug 4, 2025

Do not book this place. Xeliter Cana Rock in Punta Cana was advertised as a luxury condo, but it was a total disappointment. When we arrived, the electricity was off, no one was there to greet us, and we had to figure out the circuit breaker ourselves. There was no Wi-Fi until hours later. We were promised beach access, but didn’t get the passes until the day before checkout—and weren’t told the beach closed at 6pm. We got there at 5:30 and were denied entry. The penthouse suite was dirty, with animal feces on the balcony, dirty laundry in the bathroom and washer, no bottled water (despite undrinkable tap water), and no dish soap. The hot tub didn’t heat up, and the showers had no hot water. They told us this was “normal” yet it could be fixed but never sent anyone to fix it. The pool connected to our suite was dirty, yellow and under construction, so we had to walk across the complex to use another one. On top of all that, they charged us an extra 20 dollars day for electricity—never disclosed until after we booked. Their 70 dollar shuttle was also a scam, since Uber was only 35 dollars. No front desk, no accountability, no compensation. This place is cheap for a reason, and the management doesn’t care about guest experience. Save your money and stay at an actual resort. This was false advertising and a complete scam.

Barbara, 3-night trip

4/10 Fair

Jul 1, 2025

El servicio es muy bueno. La calidad de la estadía pésima. El jacuzzi no tiene agua caliente. Nos cambiaron de villa porque el aire acondicionado no funcionaba en la primera villa. El jacuzzi no funcionó en ambas villas. La piscina se despinta y sales lleno de pintura. La compañía que administra es muy servicial e intentan que todo esté puntual, la calidad de la villa, malísima.

Amy, 3-night trip

10/10 Exceptional

Jun 28, 2025

Excelente

Foi incrível, muito cordial e prestativos, tudo enviado via e-mail ou chat, automatizado, gostaria de ter ficado mais.

Silvia, 1-night trip

8/10 Very good

Jun 25, 2025

Está ubicado en un lugar estratégico y se puede utilizar el restaurante y la discoteca del Hard Rock hotel, también hay un restaurante bueno y bonito dentro del complejo. Lo que deben mejorar es la recogida de desechos porque no había una señal para saber donde se depositan.

Pedro, 3-night trip

8/10 Very good

May 27, 2025

At the time of the check-in, we realize that it was not a hotel It was a litlle confused and inconvinient, but the person at the condominium lobby was so friendly and guided us through the stay.

Jose Angel, 1-night trip

6/10 Good

Apr 26, 2025

Well I’m general it was ok, but very important points for travellers on vacation were missing. 1. They charge the rate per day without electricity and then charge extra for it. A hotel does it better. 2. They want you to collect the garbage and to bring it to manage to the outside of the building. You go to rest not to work. 3. Beach is ok to walk to for someone with full access to walk 20-30 minutes, but not to everyone. They offer an overpriced ride to take you to the beach. 4. There are not nearby attractions nor restaurants nor facilities to grant access to Uber eats drivers to deliver anything to you, so that forces you to go out at night and or have a rental car. 5. In conclusion, they have a business to make money, there is not interest in making any travellers experience memorable for good reasons. I won’t go back nor that I will recommend to anyone I know. They have good potential, I hope they use it soon.

Olga, 5-night trip

8/10 Very good

Apr 22, 2025

Great property! I didnt like they charge you $20 per day upon arrival which i didn't know until i got there. Plus, i receive a text yesterday from someone there asking me what happen to one of the knives there and why they found it broken. They asked me to pay to replace which I thought was odd!!

MULLER, 8-night trip

8/10 Very good

Apr 20, 2025

Solo una de 3 televisores funcionaban y la host no dio la asistencia oportuna para solucionar. Adicionalmente nos cobraron 40 USD por consumo eléctrico. Lo veo abusivo.

Maria, 2-night trip

8/10 Very good

Apr 10, 2025

Has everything you need

Belen, 1-night trip

2/10 Poor

Apr 2, 2025

Do not rent from these folks. Key lock wasn't working properly, hot tub empty and not usable. No interest in any sort of customer service. Absolutely my worst ever rental experience, on any platform. Expedia should remove them

Hugues, 2-night trip

10/10 Exceptional

Mar 30, 2025

Everyone was nice and very respectful, the place was clean and the pool area was great

Wilfredo Edemin, 7-night trip

6/10 Good

Mar 20, 2025

Please bring toothpaste and soap. They don’t clean the property unless you leave. You have go pay $20 a day for light and $30 for cleaning which is when u leaving. Limited amount of tissue. No extra garbage bin

Tonian Crystal, 7-night trip

6/10 Good

Mar 15, 2025

Our power went completely out on the 3rd of 4 nights there. We had to move all of our things to another suite. After we switched suites we had no internet. We were not compensated for the inconvenience.

Todd Dewayne Mccrainey, 4-night trip

10/10 Exceptional

Mar 6, 2025

Me and my family stay here for one night it was very good

10/10 Exceptional

Feb 22, 2025

The apartment I stayed in was beautiful and clean. I loved the pools in their design, length and the nature around. Mr Luis, the concierge, made my stay pleasant also. He was always available and helped resolve any issue/concern speedily. Simply a pleasure and I will return any time I get the chance. The residence is a little isolated so I would recommend renting a car to get around easily.

Suzie, 7-night trip

8/10 Very good

Feb 7, 2025

Fin liten leilighet for 2, fantastisk bassengområd

Flott leilighet 2x Ac , 2xtv . 2x vifter Fantastisk uteområder med bassenger rett ut .Kjøkken ,9Treningsrom 30 m fra leilighet. Minimarked i bygget. Resturang 4-500 m unna. Man må betale 20$ ekstra for strøm pr natt. Varmtvann var det ikke, fikk ikke noen av tv til og virke ( kjøpte nye batteri) Du må også ha whats Up for og sjekke inn og sende passinformasjon ! Kjempeservice der di henter deg på flyplass,veldig behjelpelig folk.

Roy, 9-night trip

6/10 Good

Feb 6, 2025

ellugar es bonito lo unico malo fue que no funcionaba la lavadora para la ropa, y para salir teniamos a otros lados que teniamos que tener carro, ya que estaba un poco alejado. pero es muy tranquilo , personal es muy atento,y los alrredeore como la picina y el campo de gold son bonitos

Jennifer, 4-night trip

10/10 Exceptional

Jan 28, 2025

If you want to keep back & relax, this is the spot

This was my first time visiting Punta Cana & first time staying here. They made sure to keep me update to date on my stay & was there to help immediately for any services that were need to accommodate my stay. The property has a great security team so that you can enjoy your stay with no worries. My rental had a amazon view & access to two large pools & one with a swim up bar. I'll definitely stay there again.

Greg, 5-night trip

2/10 Poor

Jan 27, 2025

the property has bed bugs

Jeff, 3-night trip

4/10 Fair

Jan 13, 2025

The apartment is a little small, but nice. Make sure you take personal care items like soap, shampoo conditioner toothpaste etc. The pool is large and nice. The beach is far for a walking distance and transportation is very limited if you don’t have a vehicle. You have to call and uber for everything. The place is in development and the main road don’t have any sidewalks so is a little dangerous to walk with children out side the apartment complex.

Dina, 2-night trip

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