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The Hotel Castro San Francisco

2.5 star property
Hotel convenient to Golden Gate Park

Choose dates to view prices

Perched near Golden Gate Park, The Hotel Castro San Francisco offers a vibrant retreat. Connect to in-room WiFi and soak up the views from the rooftop terrace or unwind with outdoor entertainment. Guests rave about this hotel’s prime location.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Non-smoking
  • Free WiFi

Main amenities (4)

  • Housekeeping (on request)
  • Rooftop terrace
  • Air conditioning
  • Front-desk safe

Feel at home (6)

  • Television
  • Espresso maker
  • Blackout drapes/curtains
  • Elevator
  • Premium bedding
  • Hulu
The current price is $181
$211 total
includes taxes & fees
Nov 22 - Nov 23

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Accessible Room, Two Twins (Self Check-in with Virtual Front Desk)

Accessible Room, Two Twins (Self Check-in with Virtual Front Desk) | Frette Italian sheets, premium bedding, individually decorated

Accessible Room, Two Twins (Self Check-in with Virtual Front Desk)

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Frette Italian linens
Blackout drapes/curtains
Soundproofed rooms
Individually furnished
Individually decorated
Air conditioning
Heating
Blackout drapes/curtains
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite (Self Check-in with Virtual Front Desk)

Frette Italian sheets, premium bedding, individually decorated

Executive Suite (Self Check-in with Virtual Front Desk)

7.6 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Premium bedding
Frette Italian linens
Soundproofed rooms
Individually furnished
Individually decorated
Air conditioning
Heating
Blackout drapes/curtains
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Classic Room (Self Check-in with Virtual Front Desk)

Classic Room (Self Check-in with Virtual Front Desk) | Frette Italian sheets, premium bedding, individually decorated

Classic Room (Self Check-in with Virtual Front Desk)

8.6 out of 10
Excellent
(10 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Frette Italian linens
Blackout drapes/curtains
Soundproofed rooms
Individually furnished
Individually decorated
Air conditioning
Heating
Blackout drapes/curtains
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Suite (Self Check-in with Virtual Front Desk)

Exclusive Suite (Self Check-in with Virtual Front Desk) | Frette Italian sheets, premium bedding, individually decorated

Exclusive Suite (Self Check-in with Virtual Front Desk)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Premium bedding
Frette Italian linens
Soundproofed rooms
Individually furnished
Individually decorated
Air conditioning
Heating
Blackout drapes/curtains
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

Similar properties

Exterior

Stanyan Park Hotel

  • Free breakfast
  • Free WiFi
  • 24/7 front desk
  • Non-smoking
9.2 out of 10, Wonderful, 1,002 reviews
The price is $201
$234 total
includes taxes & fees
Dec 1 - Dec 2
Stanyan Park Hotel
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About the neighborhood

Map
4230 18th St, San Francisco, CA, 94114

What's nearby

  • Castro Street - 2 min walk - 0.2 km
  • Golden Gate Park - 3 min drive - 2.2 km
  • UCSF Medical Center - 3 min drive - 2.2 km
  • University of San Francisco - 4 min drive - 2.5 km
  • Moscone Convention Center - 6 min drive - 5.8 km

Getting around

  • San Francisco Intl. Airport (SFO) - 31 min drive
  • San Carlos, CA (SQL) - 36 min drive
  • Oakland Intl. Airport (OAK) - 42 min drive
  • Concord, CA (CCR-Buchanan Field) - 49 min drive
  • San Francisco Station - 15 min drive
  • San Bruno Station - 16 min drive
  • Bayshore Station - 18 min drive
  • Castro Station - 4 min walk
  • 17th St & Castro St Stop - 4 min walk
  • Market St & Noe St Stop - 7 min walk

Restaurants

  • ‪440 Castro - ‬3 min walk
  • ‪Badlands - ‬1 min walk
  • ‪The Edge - ‬1 min walk
  • ‪Toad Hall - ‬1 min walk
  • ‪Cafe Mystique - ‬2 min walk

About this property

Entire place

You'll have the entire place to yourself and will only share it with other guests in your party.

The Hotel Castro San Francisco

The Hotel Castro San Francisco features a rooftop terrace and puts you just a 5-minute drive from Golden Gate Park and Bill Graham Civic Auditorium. Also, Chase Center and Presidio of San Francisco are within a short drive. Fellow travelers say great things about the location. Public transportation is just a short walk: Castro Station is 4 minutes and 17th St & Castro St Stop is 4 minutes.

At a glance

DONE

Hotel size

    • 12 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • There is no front desk at this property
    • Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance
    • Prior to arrival, you must complete online registration via a secure link
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
    • A virtual front desk provides assistance to guests
    • This virtual service hotel offers 24-hour guest support by text or phone.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
PETS

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • No onsite parking
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Activities

  • Health/beauty spa
  • Outlet shopping
  • Winery tours

Fees & policies

Refundable deposits

  • A damage deposit of USD 250 will be collected before check-in

Policies

Noise-free guestrooms cannot be guaranteed.
Onsite parties or group events are strictly prohibited.
Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

The Hotel Castro
The Castro Francisco Francisco
Kasa The Hotel Castro San Francisco
The Hotel Castro San Francisco Hotel
The Hotel Castro San Francisco San Francisco
The Hotel Castro San Francisco Hotel San Francisco

Frequently asked questions

Does The Hotel Castro San Francisco offer free cancellation for a full refund?

Yes, The Hotel Castro San Francisco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Hotel Castro San Francisco?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Hotel Castro San Francisco?

Sorry, there's no onsite parking at The Hotel Castro San Francisco.

What are the check-in and check-out times at The Hotel Castro San Francisco?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-in is available.

What's the area around The Hotel Castro San Francisco like?

The Hotel Castro San Francisco is a short 4-minute walk from Castro Station and 9 minutes' walk from Mission Dolores Park. Travelers say that the hotel is in a great location.

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The Hotel Castro San Francisco Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Room
Location
Service staff
Restaurant
Bar
Shower
Balcony
Boutique hotel
Trip

Reviews

8/10 Very good

Location good, value questionable

Good location, but expensive for the size of the rooms especially considering there were no staff on site.
2-night trip

10/10 Exceptional

Very easy check in-out experience. Bed was soooo comfy!
Neil, 1-night trip

10/10 Exceptional

Great spot, The rooftop deck is an amazing😎😎
claudio, 2-night trip

10/10 Exceptional

Loved the hotel!

The stay was amazing and it was convenient since it was by everything. I loved the bar downstairs and the people were friendly. Just the fire alarm was the issue but it was resolved in a timely manner.
5-night trip

6/10 Good

Great location but its contactless entry and with many errors it took us 45 mins to gain access so the process was challenging
Liza, 1-night trip

10/10 Exceptional

The room was great! The area was incredible! It’s not a traditional hotel where you can get room service and stuff but there are plenty of restaurants/bars in the area. There was a strange flashing red light in the room in the middle of the night. I don’t know what that was about but everything was fine
Stacey, 1-night trip

4/10 Fair

With no on-site storage, if you have a late flight home and need to check out at 11am, nowhere to store your luggage. Our room was directly above the Bar that is open and has loitering outside by drunk/rowdy patrons until 3am. This should be disclosed by Hotel prior to booking room #201
James M, 3-night trip

6/10 Good

Poor customer service.

The virtual part of this worked against them.
Jay, 2-night trip

6/10 Good

My room was very small with little floor space and extremely noisy (coming from the street, the next room and the room above). The neighborhood was excellent, the shower was very nice, the small balcony was pleasant, the rooftop lounge had wonderful views and the bed was extremely comfortable. Thank goodness because the room was ALL bed. Didn’t love not having someone on the premises to resolve any issues. Communication was mostly via email and text which was frustrating. Perhaps it was my oversight but I was not aware that there was no front desk at the property until I had already booked. (Impossible to reverse!) For the price I’d prefer to have a front desk.
Jules, 2-night trip

10/10 Exceptional

Beautiful and comfortable

It’s a beautiful, modern room. Quiet and cosy. The bed was very comfortable. Lots of bars and restaurants nearby.
Susan, 1-night trip

10/10 Exceptional

Nice hotel, could be more thorough with cleaning.

Everything was good, except the room had some sawdust from construction (?) and had to clean up cigarette mess from the porch from someone else.
Tonia, 1-night trip

10/10 Exceptional

Epic rainfall shower

Amazing boutique hotel experience. Loved the epic rainfall shower!
Kristen, 1-night trip

10/10 Exceptional

One of my favorite hotels of all time. Very convenient and is by everything. The staff is very nice and I love the bar downstairs.
Damien, 3-night trip

10/10 Exceptional

Loved this place! Perfect location, size and layout plus so many modern additions like Google TVs and hub. So much attention to detail overall. Will definitely stay here again when Im lucky enough to get back to SF! There's only one very small critique and that's the shower water pressure could be a little stronger but it was sufficient as is.
Joshua, 3-night trip

6/10 Good

Overnight stay

Cozy and clean. But the walls are thin, I heard people talking and playing music all night . Close to restaurants and bars. Pretty safe to walk outside at night.
Elena, 1-night trip

10/10 Exceptional

Great location to many lgbtqia stores, restaurants, bars and clubs. The hotel is cute and secure! very walkable to everything we wanted to do.
Jorge, 3-night trip

10/10 Exceptional

Great stay

Really enjoyed our stay here. Great location, cute hotel. Already looking forward to coming back.
1-night trip

8/10 Very good

Decent place in the Castro

Very compact room. Glad I was traveling solo as I felt two people in the room would have been too tight. There was noise from the bar underneath the hotel and on the street that facilitated the need for white noise to drown it out if trying to go to bed before 1am. Location is great to everything in the Castro.
Patrick, 4-night trip

10/10 Exceptional

Great location! Rooms are small but otherwise nice. It makes a great stay for a good value!
Dorin, 1-night trip

10/10 Exceptional

Small But Cute Boutique Room

Visiting family for Thanksgiving and decided to fly in early to get a little SF getaway squeezed in. First, the location is AMAZING! Right in the heart of the Castro district. We are a gay couple, so this was heaven. Shopping, restaurants, clubs - all within a few blocks. And of course Muni is right there to get to other parts of the city easily. The room was (very) small but super cute! The decor was amazing. And very well laid out given its size. The size is an issue however - we couldn’t fully unpack since there was no room to put things. So if you are staying for a longer period of time, you may find it a bit uncomfortable. (we only stayed 2 nights). This also isn’t a regular hotel. It’s more like an Air BnB situation. There is no front desk. But there is a bar next door that apparently serves as the front desk. Just a heads up if you’re looking for a more traditional hotel experience. Overall we will definitely be staying here again when we come to SF.
Manny, 3-night trip

2/10 Poor

Mark's gripe

There is no parking anywhere near the hotel. I was told to use an app called SpotHero to find a space, but that app only deals with hourly and monthly parking, no overnight parking. There is no lobby in the hotel, so there is no one at the front desk who can give help and advice. There are no refrigerators or closets in the room. Give the Hotel Castro a miss.
Mark, 2-night trip

10/10 Exceptional

SF Castro

Great location. Check in easier than I expected. Would stay again.
William, 8-night trip

10/10 Exceptional

Amazing hotel! We loved our stay!
Jairo, 3-night trip

8/10 Very good

Nice stay but not a fan of remote front desk

My mother and mother in law needed a place to crash around the corner from where we lived, and this was the closest property. Pros- great location, comfortable room, beautiful view from rooftop terrace. Cons- if you’re not tech savvy, the self check in and navigating the rooms/elevators is tricky. The elevator code didn’t work at first, which required a call to Kasa to fix. I consider myself pretty tech savvy and even I felt a little lost. Took a little bit of figuring out the blinds and lights as well. If I hadn’t been helping my relatives they would have had trouble getting in. So, great hotel and spot, but too reliant on remotely operated self check in/out. If you’re super tech savvy probably not an issue
Dorothy, 1-night trip

8/10 Very good

Great location. Service could be better.

This is an unattended hotel, which is good, but when I asked for a toilet brush, I was told I could purchase one nearby.
BG, 3-night trip