Surrounded by the mountains, Sunstar Hotel Grindelwald offers an upscale retreat with a free breakfast buffet and international cuisine at its two on-site restaurants. Unwind in the garden or indulge in a rejuvenating body treatment at Wellnessbereich spa. The hotel also features an indoor pool, playground, and cycling for active travelers.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Pet friendly
Parking available
Free WiFi
Main amenities (12)
Daily housekeeping
2 restaurants and bar/lounge
Full-service spa
Indoor pool
Free train station pick-up
Ski rentals
Ski storage
Ski passes
Health club
Sauna
Steam room
Self parking
For families (6)
Children stay free
Playground on site
Private bathroom
Television
Garden
Terrace
The current price is $429
$429
$458 total
includes taxes & fees
May 22 - May 23
Why we love this property
Work meets relaxation
This hotel blends productivity with indulgence. A 24-hour business center and meeting rooms power workdays. Spa services and massages restore balance.
Dining for every taste
Explore 2 restaurants serving international cuisine at this hotel. A classy bar adds evening options, and free buffet breakfast starts each day.
Mountain getaway
Alpine adventures call at this mountain hotel with hiking and biking trails. Surrounded by rural landscapes, the terrace offers a scenic retreat.
Located near a train station, Sunstar Hotel Grindelwald is a great choice for a stay in Grindelwald. You can visit the spa to be pampered with massages, body wraps, or hydrotherapy, and Ambiance, one of 2 restaurants, serves international cuisine and is open for breakfast and dinner. An indoor pool, a bar/lounge, and a health club are other features. The helpful staff and breakfast get great marks from fellow travelers.
At a glance
DONE
Hotel size
219 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets allowed (dogs only)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (CHF 25 per night; includes in/out privileges)
Onsite parking limited
Electric vehicle charging point on site
Offsite parking within 164 ft (CHF 20 per day)
DONE
Transfers
Free train station pick-up on request (available 24 hours)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–10:30 AM
2 restaurants
Bar/lounge
Traveling with children
Children stay free (see details)
Playground
What to do
Ski passes
Hiking/biking trails
Shopping
Bicycle tour information
Bicycle rentals nearby
Golfing nearby
Hiking/biking trails nearby
Parasailing nearby
Ski lessons nearby
Snowboarding nearby
Working away
24-hour business center
Meeting rooms
Conference center (5920 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Bicycle rentals
Bike shop
Pool loungers
Ski equipment rentals
Ski storage
Facilities
2 buildings/towers
Built in 1971
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Fireplace in lobby
Health club
An indoor pool
Arcade/game room
Bicycle parking
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Outdoor entertainment area
Outdoor furniture
Accessibility
Elevator
Wheelchair-accessible path to elevator
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Heating
Free stocked minibar
Espresso maker
Bathrobes
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a steam room.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
Dining
Ambiance - This restaurant specializes in international cuisine and serves breakfast and dinner.
Adlerstube - This restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
Bar - Onsite bar. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.
Tourism fee: CHF 1.00 per person, per night
Children & extra beds
Rollaway beds are available for CHF 100.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CHF 25 per pet, per night
Parking
Self parking costs CHF 25 per night with in/out privileges
Parking is available nearby and costs CHF 20 per day (164 ft away)
Pool, spa, & gym (if applicable)
Guests under 16 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.
Also known as
Grindelwald Sunstar
Hotel Grindelwald Sunstar
Hotel Sunstar Alpine Grindelwald
Sunstar Alpine
Sunstar Alpine Grindelwald
Sunstar Alpine Hotel Grindelwald
Sunstar Grindelwald
Sunstar Grindelwald Hotel
Sunstar Hotel Grindelwald
Sunstar Alpine Hotel
Sunstar Hotel
Sunstar Grindelwald
Sunstar Hotels Group
Sunstar Hotel Grindelwald Hotel
Sunstar Hotel Grindelwald Grindelwald
Sunstar Hotel Grindelwald Hotel Grindelwald
Frequently asked questions
Does Sunstar Hotel Grindelwald offer free cancellation for a full refund?
Yes, Sunstar Hotel Grindelwald does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sunstar Hotel Grindelwald?
Yes, there's an indoor pool.
Are pets allowed at Sunstar Hotel Grindelwald?
Yes, dogs are welcome. There's a charge of CHF 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Sunstar Hotel Grindelwald?
Yes. Self parking costs CHF 25 per night. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at Sunstar Hotel Grindelwald?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.
Is there an onsite casino at Sunstar Hotel Grindelwald?
No, this hotel doesn't have a casino, but Interlaken Casino (24-min drive) is nearby.
What is there to do at Sunstar Hotel Grindelwald and nearby?
Have fun with onsite winter activities like skiing. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Sunstar Hotel Grindelwald also has a sauna and a steam room, as well as an arcade and a garden.
Are there restaurants at or near Sunstar Hotel Grindelwald?
Yes, there are 2 onsite restaurants, featuring international cuisine.
What's the area around Sunstar Hotel Grindelwald like?
Sunstar Hotel Grindelwald is a short 9-minute walk from Grindelwald Station and 11 minutes' walk from Grindelwald - Wengen Ski Area. Travelers give top marks for the hotel's prime location.
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Reviews
Sunstar Hotel Grindelwald Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
9.2
Location
9.2
Staff & service
9.2
Property conditions & facilities
Guest review summary
What guests liked
The breakfast buffet offered an expansive spread with a super range of hot food, cold meats, fruits, yoghurts, cereals, and an omelette station. (31 reviews)
The spa and pool area facilities were superb, fantastic to unwind in, and a lovely option. (9 reviews)
The pool area was a great amenity with a lovely view and a perfect place to unwind. (6 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
View
Room
Location
Breakfast
Balcony
Restaurant
Lobby
Food
Towns
Reviews
Verified
10/10 Exceptional
Feb 15, 2026
Great location, very friendly staff, very clean.
George
George, 5-night trip
Verified
10/10 Exceptional
Feb 11, 2026
Excellent time at the Sunstar! Staff was very friendly and helpful. Food at the restaurant was delicious and pool was beautiful with the most amazing views. Great location and ease of access to skiing, shopping and other places to eat. Thanks very much for an outstanding vacation in Grindelwald!
Roberta
Roberta, 4-night trip
Verified
10/10 Exceptional
Jan 19, 2026
My stay at the hotel was perfect, from the quality of the services provided to the comfort of the room, as well as the friendliness of the staff. We felt very welcomed during our stay. The view was fantastic! We will definitely be back.
Lucicleide
Lucicleide, 4-night trip
Verified
10/10 Exceptional
Feb 12, 2026
Everything was great! This is my very favorite hotel. The room is clean and cozy with wonderful little touches like restocked drinks in the mini fridge and chocolates on the pillows. The breakfast is immense and delicious. The spa area is so beautiful and relaxing. They allow pets and parking is easy. Staff is friendly, the lounge seating is comfortable and spacious. What a wonderful place!
Kathleen
Kathleen, 2-night trip
Verified
10/10 Exceptional
Jul 20, 2025
Location and the buffet breakfast was amazing.
Anita
Anita, 4-night trip
Verified
10/10 Exceptional
Jan 2, 2026
All around fantastic! 5 stars. Great food at hotel and close by. Getting to lifts were easy. Spa was stellar. Will return!
Kimberly
Kimberly, 4-night trip
Verified
10/10 Exceptional
Jul 16, 2025
Wonderful stay with beautiful view.
Tsungchuan
Tsungchuan, 1-night trip
Verified
8/10 Very good
Oct 10, 2025
Good selection of breakfast, in front of cable car Grindelwald first. Beautiful scenery of Eiger.
Lotus Swiss Travel GmbH
Lotus Swiss Travel GmbH, 1-night trip
Verified
10/10 Exceptional
Oct 12, 2025
Beautiful view. Excellent staff. Great dinner. Loved it all.
Opal
Opal, 1-night trip
Verified
10/10 Exceptional
Jul 19, 2025
Great stay! Staff were very pleasant and helpful! The view was nothing short of amazing.
Louis
Louis, 6-night trip
Verified
10/10 Exceptional
May 10, 2025
Loved the spa and the room with Mountain View was fantastic!!!
Travis
Travis, 3-night trip
Verified
10/10 Exceptional
Oct 22, 2024
Great hotel and great location - loved everything about it
alissa
alissa, 2-night trip
Verified
10/10 Exceptional
Jul 9, 2025
The property is very nice and located in a great spot across from the gondola. Can walk to all the shops and restaurants easily.
Jatin
Jatin, 2-night trip
Verified
10/10 Exceptional
Jul 14, 2025
Great property and staff. Unbelievable view from our balconied room.
Terry
Terry, 1-night trip
Verified
10/10 Exceptional
Jun 22, 2025
Beautiful and gorgeous paradise in the mountains
Caroline
Caroline, 2-night trip
Verified
10/10 Exceptional
Mar 17, 2025
The rooms were very clean and the location of the hotel across the street from the First gondola is excellent.
Christopher
Christopher, 3-night trip
Verified
8/10 Very good
Oct 6, 2025
Best features of the Sunstar hotel are the views from the rooms and proximity to the First gondola.
Basic rooms and basic breakfast.
A bit disappointing considering the price.
stephen
stephen, 2-night trip
Verified
10/10 Exceptional
Jun 29, 2025
Perfect view
IYIN
IYIN, 2-night trip
Verified
10/10 Exceptional
Mar 30, 2025
Amazing place to be when you are in Grindelwald! The included breakfast was amazing with plenty of options for everybody!!
Maria
Maria, 3-night trip
Verified
6/10 Good
Jun 30, 2025
The area behind the hotel is gorgeous in the summer to sit out and relax and look at the gorgeous view of the snow cat mountains. Property itself is good definitely over priced for the accommodations/style
Cindy
Cindy, 1-night trip
Verified
10/10 Exceptional
Dec 4, 2024
This location for the hotel was amazing and the staff/room was phenomenal as well. The free breakfast was also amazing!
Andrew
Andrew, 2-night trip
Verified
10/10 Exceptional
Jun 28, 2025
The view from our balcony was pure magic! Breakfast buffet was delicious! The location was so convenient- shops, restaurants, grocery store, Grindelwald First, and train station all steps away.
Regina
Regina, 4-night trip
Verified
10/10 Exceptional
Jun 6, 2025
We stayed at SunStar hotel for our recent wedding anniversary and I think it was a great choice. The mountain view was unforgettable and breathtaking. We will definitely be back again for our next trip!
Matthew
Matthew, 2-night trip
Verified
10/10 Exceptional
Sep 6, 2024
Beautiful hotel and friendly staff that helped me with my needs and ideas for the day.
Benjamin
Benjamin, 4-night trip
Verified
8/10 Very good
Aug 1, 2025
Hôtel was in a great location. Staff were good. Only issue is the beds were hard as a rock. If you choose this hotel be ready for the international clientele as they are the only ones staying here.